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Transition to an IT technician

gwnd1989gwnd1989 Member

Hi all

My background is in programming and system administration. I learned networking basics in college but no practical exposure.

I have been offered the position of the IT technician in the company where my father works in Qatar.

I found this description from the previous tech's Linkedin profile.

"IT Administrator
Apr 2012 - Present 12 yrs 3 mos
Build's the IT Infrastructure of Frijns Qatar from the Scratch (Network and System Infrastructure, Server OS installation, DHCP configuration, DNS and Active Directory Policies, Print Server and File Server). Perform the installation, configuration, administration, and maintenance of networks and computer systems with Microsoft operating systems, Cisco routers and switches (using Cisco IOS). Network solutions and technologies such as LAN/WAN/WLAN/VPN. Responsible for recommending network hardware, transitions and upgrades, investigating and resolving network problems, performing modifications and upgrades to the network infrastructure, keeping documentation of network design, problems and their resolution, process, policies, and procedures current and precise. Create and manage network structures to effectively meet business needs of medium sized business. Configuration and Maintenance of the Telephone System (Asterisk, Yealink). Responsible for handling email creation, backup and recovery (microsoft exchange). Firewall administration and overall responsibility for company IT security. Making sure the company server's are always up and the DNS and DHCP services are always running (Windows Server 2008 to 2012 r2). Deployment of Antivirus remote update via Server (Kaspersky Antivirus)."

I have a month to join.

Apart from the CCNA curriculum, Windows server and Active Directory what else do you think I need to learn?

Thank you

Comments

  • RickBakkrRickBakkr Member, Patron Provider, LIR

    If you are offered the job, give yourself some time to get used to the new situation, especially if you have some time until the starting date. I do not think it is a mentally good situation if you are eager to prepare additional skill. They would not have hired you if skills were deemed unsufficient. You will probably learn all you need 'on the job' just fine.

    Don't worry about it.

    Also: congratulations :)

  • @RickBakkr said:
    If you are offered the job, give yourself some time to get used to the new situation, especially if you have some time until the starting date. I do not think it is a mentally good situation if you are eager to prepare additional skill. They would not have hired you if skills were deemed unsufficient. You will probably learn all you need 'on the job' just fine.

    Don't worry about it.

    Also: congratulations :)

    Thank you Rick.

    The people who hired me have no knowledge in IT. Currently an outside company comes to do routine work.

  • kaitkait Member

    @RickBakkr said: Don't worry about it.

    Best advice, imposter syndrome is annoying af.

    Thanked by 2gwnd1989 Erisa
  • going to Qatar?

  • @cybertech said:
    going to Qatar?

    Yes sir!

  • cybertechcybertech Member
    edited June 2024

    @gwnd1989 said:

    @cybertech said:
    going to Qatar?

    Yes sir!

    congrats. cost of living might be high?

    change of environment is refreshing but note you dont automatically escape anxiety simply by leaving the country. there will come a time where you will still need to face it head on.

    take this short break to reinforce your mental resilience.

  • @cybertech said:

    @gwnd1989 said:

    @cybertech said:
    going to Qatar?

    Yes sir!

    congrats. cost of living might be high?

    change of environment is refreshing but note you dont automatically escape anxiety simply by leaving the country. there will come a time where you will still need to face it head on.

    Thank you.

    My father is working there in the same company. Mother is living with him. Me and my wife are going to live with them and share the expenses.

  • @gwnd1989 said:

    @cybertech said:

    @gwnd1989 said:

    @cybertech said:
    going to Qatar?

    Yes sir!

    congrats. cost of living might be high?

    change of environment is refreshing but note you dont automatically escape anxiety simply by leaving the country. there will come a time where you will still need to face it head on.

    Thank you.

    My father is working there in the same company. Mother is living with him. Me and my wife are going to live with them and share the expenses.

    lucky you then. family support is always good. let's hope you don't open similar thread ever again.

    Thanked by 1gwnd1989
  • @cybertech said:

    @gwnd1989 said:

    @cybertech said:

    @gwnd1989 said:

    @cybertech said:
    going to Qatar?

    Yes sir!

    congrats. cost of living might be high?

    change of environment is refreshing but note you dont automatically escape anxiety simply by leaving the country. there will come a time where you will still need to face it head on.

    Thank you.

    My father is working there in the same company. Mother is living with him. Me and my wife are going to live with them and share the expenses.

    lucky you then. family support is always good. let's hope you don't open similar thread ever again.

    A promise is a promise :)

    Thanked by 1fluffernutter
  • VoidVoid Member

    @gwnd1989 said:

    @cybertech said:

    @gwnd1989 said:

    @cybertech said:
    going to Qatar?

    Yes sir!

    congrats. cost of living might be high?

    change of environment is refreshing but note you dont automatically escape anxiety simply by leaving the country. there will come a time where you will still need to face it head on.

    Thank you.

    My father is working there in the same company. Mother is living with him. Me and my wife are going to live with them and share the expenses.

    What about nephew and brother in law ?

  • edited June 2024

    Well celebrating is like an instant loan of endorphins.

    Thanked by 1gwnd1989
  • @Void said:

    @gwnd1989 said:

    @cybertech said:

    @gwnd1989 said:

    @cybertech said:
    going to Qatar?

    Yes sir!

    congrats. cost of living might be high?

    change of environment is refreshing but note you dont automatically escape anxiety simply by leaving the country. there will come a time where you will still need to face it head on.

    Thank you.

    My father is working there in the same company. Mother is living with him. Me and my wife are going to live with them and share the expenses.

    What about nephew and brother in law ?

    There are two plans

    1) He stays at the current job given that my boss hires another web developer
    2) He goes back to his former employer, he has already been contacted

  • yongsikleeyongsiklee Member, Host Rep

    @gwnd1989 said:

    @Void said:

    @gwnd1989 said:

    @cybertech said:

    @gwnd1989 said:

    @cybertech said:
    going to Qatar?

    Yes sir!

    congrats. cost of living might be high?

    change of environment is refreshing but note you dont automatically escape anxiety simply by leaving the country. there will come a time where you will still need to face it head on.

    Thank you.

    My father is working there in the same company. Mother is living with him. Me and my wife are going to live with them and share the expenses.

    What about nephew and brother in law ?

    There are two plans

    1) He stays at the current job given that my boss hires another web developer
    2) He goes back to his former employer, he has already been contacted

    It looks like a happy ending.

    Thanked by 1gwnd1989
  • I registered myself to a physical CCNA fast track course.

  • You just need a fursuit.

  • don't forget to deal with your mental health, otherwise situation will re-occur

    Thanked by 2gwnd1989 coolice
  • bootboot Barred

    Bro, I already told you. Tell your bro in law "good luck with your job search". Take that job and stop being a Sally.

  • Got the job offer letter and the description today. It says I need to fix/repair printers and hardware.
    Ive only done programming and sysadmin

  • ehabehab Member

    @gwnd1989 said:
    Got the job offer letter and the description today. It says I need to fix/repair printers and hardware.
    Ive only done programming and sysadmin

    do not embarrass your self.

    you will just throw away any thing your get your hands on.

    do what your good at. AND take action.

  • @gwnd1989 said:
    Got the job offer letter and the description today. It says I need to fix/repair printers and hardware.
    Ive only done programming and sysadmin

    Qatar is crazy haha. Mad oil money, I usually fly Qatar Airways when I have to go that way.

    Every single time I put my bag through they pull me aside and ask me where I'm from, I tell them USA, and they smile and let me through.

  • WolfWolf Member

    You'll learn it on the job. Don't worry.

  • host_chost_c Patron Provider, Top Host, Megathread Squad
    edited July 2024

    @gwnd1989 said: It says I need to fix/repair printers and hardware

    Printers, RUN! :D

    Kidding, try it, see how it goes, even if it does not go as planned, you might learn something or another opportunity might present itself.

    I absolutely hated printers but fixing and setting up them did help me a lot a few times. :smiley:

    EDIT:

    @yongsiklee said: 2) He goes back to his former employer, he has already been contacted

    There is always a reason you leave a job, either way you leave it or they let you go.

    Usually if you go back, in a few weeks you will realize why you left/were let go and you will not feel comfortable. This is my personal input on the matter, tried it, left again in 2 mo.

    Personal advice, go anywhere as long as it is forward, try not to fall backwards.

  • First I'm soooooo happy for you brother. I hope you get the best there. I also live in middle east so welcome brother.

    But just in case, if they needed any other staff, especially remote, let me know cause im looking for one. 😄😄😄

  • ralfralf Member

    @gwnd1989 said:
    Got the job offer letter and the description today. It says I need to fix/repair printers and hardware.
    Ive only done programming and sysadmin

    How does this even happen? Did you not even have an interview for this job that requires you and your family to relocate to another country?

    Also who fixes/repairs printers in this day and age? If it's more complicated than swapping the toner cartridge, or unblocking a paper jam, it's probably beyond the level you can repair yourself. You either just get a new one or if it's a really expensive networked printer/scanner thing, then you should have had a maintenance contract for it.

  • edited July 2024

    @ralf said:

    @gwnd1989 said:
    Got the job offer letter and the description today. It says I need to fix/repair printers and hardware.
    Ive only done programming and sysadmin

    How does this even happen? Did you not even have an interview for this job that requires you and your family to relocate to another country?

    Yeah, it's a little mysterious but better don't ask.

    Also who fixes/repairs printers in this day and age? If it's more complicated than swapping the toner cartridge, or unblocking a paper jam, it's probably beyond the level you can repair yourself. You either just get a new one or if it's a really expensive networked printer/scanner thing, then you should have had a maintenance contract for it.

    Well, it kinda happens but the person (aka [insert-printer-company-here] partner) doing the fixing is mostly just coordinating communication with the producer of the printer. There is actually a couple replacement parts that can be ordered but it's really nothing big. If anything sizeable happens the whole thing just gets sent in and the client gets a new one instead of waiting for the broken one to return.

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