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Review for Trustpilot (0/5) | My thoughts...

dhmodhmo Member

They are removed my reviews to a hosting company which I gave 5/5 stars.
So I submitted the evidence I am real customer and the review based on real experience, by following their provided steps.
but They ignored me.

So I decided to submit revinew again and they remove it overagain.
They are not listening to evidence that I am tolding I am real custoemr and not faked.

(For this, I contacted to the hosting company for invite me to review and verify it's authenticity.)

For my review to a Stripe which I gave 1/5 star and got replied from Stripe, is deleted too.
I got replied, which mean it's verified.
but after this, They removed it. Very wired.

I think they are censoring reviews by saying a magical word "You have unusal activity. We cloudn't verify it's authenticity".
In fact, They are not listening to the evidence submitted to verify it's authenticity.

Any your thoughts about Trustpilot? and experiences?

In my opinion, Trustpilot is now not for customer, It's a place for Business to say "how we are the best".

Comments

  • dhmodhmo Member

    p.s: I think We need better place to review companies.

  • what's wrong with LowEndTalkReview? you're only spending on $7 chicken and nothing big. so write it here. if you're truly good at writing review, we'll see and compare how you capable outperforming sirfoxy (or whoever that one used to write 'i'm making my own DC in my basement now~article').

    so far i've written several review on trustpilot and they're never get deleted, the caveat is, i only give them review if the provider give me a specific trustpilot link (with some keys in it), so my review ended having a little "verified" checkmark in it. without this method i wouldn't be surprised if it's hard to get passed by..

    • your IP is sus?, jail.
    • your browser has l33t max_hax0r funny configuration?, also jail.
    • your review can't pass plagiarsm check?, straight to jail, right away.
    • your review also looks like written by chatgpt?, believe or not, jail.
  • dhmodhmo Member
    edited May 2024
    1. I hope my ISP isn't bad, It's dynamic IP so...
    2. Idk, I use chrome with only uBlockOrigin
    3. Idk. maybe im just bad at english.
    4. Nah, ChatGPT can and will generate more polite and unproffesional review than me.

    Idk why my reviews got removed.

    And the problem is they are not listening to the evidence submitted by following the provided steps from them,

  • @dhmo said:
    p.s: I think We need better place to review companies.

    Have you heard about Lowendtalk?

  • dhmodhmo Member
    edited May 2024

    @totally_not_banned said:

    @dhmo said:
    p.s: I think We need better place to review companies.

    Have you heard about Lowendtalk?

    It's community, We need a similar thing to Trustpilot with better and smart team.
    And LowEndTalk is only for hosting, So it wont be alternative of Trutpilot

  • @dhmo said:

    @totally_not_banned said:

    @dhmo said:
    p.s: I think We need better place to review companies.

    Have you heard about Lowendtalk?

    It's community, We need a similar thing to Trustpilot with better and smart team.
    And LowEndTalk is only for hosting, So it wont be alternative of Trutpilot

    Hmm, i see. Maybe you could try LET instead?

  • jarjar Patron Provider, Top Host, Veteran

    TrustPilot is a very subtle extortion outfit. I've noticed that they've started favoring bad reviews of companies that don't pay, a fairly recent change. They're becoming more hostile to positive reviews and less inclined to take action against defamation.

    It's to be expected and honestly I mean... What else were they going to do if profits dropped when they created a review platform that tries to entice companies to pay them large sums of money? There's no way that business model was ever going to be completely above board.

  • SirFoxySirFoxy Member

    @jar said:
    TrustPilot is a very subtle extortion outfit. I've noticed that they've started favoring bad reviews of companies that don't pay, a fairly recent change. They're becoming more hostile to positive reviews and less inclined to take action against defamation.

    It's to be expected and honestly I mean... What else were they going to do if profits dropped when they created a review platform that tries to entice companies to pay them large sums of money? There's no way that business model was ever going to be completely above board.

    Yup, bias is inherently built into the business model. It's how they make their money.

    Thanked by 1jar
  • dhmodhmo Member

    I see, this is really sad

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