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My bank cannot send email to my mailbox hosted on mxroute
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In the case of bank's email, the answer is simple: the bank's server was unable to resolve your domain. Even those servers that banks uses sometimes encounter problems or errors. That's why there are moments from time to time when you cannot make a transaction or the ATM is temporarily out of order. The same with their email server that was unable to resolve your domain.
Regarding the spam problem, false positives and the fact that some emails might be silently discarded: it's a very thin line between spam and legitimate mail. Sometimes the antispam server is wrong, and sometimes, as you said, legitimate people use misconfigured mail servers. And this is why there are rules put in place and nobody should use a misconfigured mail server, because, as you can see, their emails might not reach the destination.
I think that what you should do is to use the right tool for the work that you need to be done. If you know that you might receive legitimate and important emails from misconfigured servers and if you cannot afford to lose a false positive, then you should use an email service that fits your needs: one where you can disable all spam filters or where you can manage yourself all the spam settings. If this is the case, I can recommend you to get a cheap vps and configure it's mail service as you see fit for your needs. Because even on other services (usually those of hosting providers) that use cPanel, there are other spam settings that are outside your control, like RBLs, and this also could get you silent discard of false positives.
Mxroute gives you plenty of warnings regarding their antispam policy, at every step of signup procedure, in their ToS and in their help documentation. I'm sorry to say but I don't think this is the right tool for your email needs.
For that he should simply setup self-hosted mail server, all spam will find way automatically to his mailbox.
Btw, here you said
https://lowendtalk.com/discussion/comment/3804900/#Comment_3804900
But you used a word to offend another person / cleint, who even helped to diagnose the issue
But even without help, using such words is... khem
In other threads, you also talked about rudeness and professionalism of providers
So you went digging through my post history to find where I said, in a negative manner, how I dislike how hosts are often too professional to argue in public. This was supposed to be evidence of my hypocrisy I assume, though you unfortunately missed the context. The closest correlation is that it describes why I argue in public. I assume you’d love me to be too professional to argue like other hosts, so you could go uncontested while you falsely accuse me of silently dropping important emails, instead of just that one bounce email (which I fixed for you), as seems to be your primary intent today. Even worse, you’re dead set on convincing the OP of this post that I’m silently rejecting their email when they have a god damn screenshot of the sender host failing. I don’t know what your angle is but it’s either stupid or malicious, you can pick between the two but there simply isn't a third option. One of those two is objectively true. I'm choosing to believe that you are not stupid, which is why I'm refunding your service and parting ways.
All this and yet you still couldn't open a support ticket or comprehend how the cause of one issue, especially after being fixed, is not logically the cause of every other unspecified issue. The only other specific issue being that maybe DA’s email tracking feature might not show you 100% of events (huge revelation I could have told you any time).
Yes I’m being rude with you because you are spreading lies about me. Your evidence is one failure, and you continue to spread the lie after that was fixed just because you don’t know what else you don’t know, and you suspiciously don’t want me investigating any of it (else you’d open a ticket). I gave you every opportunity to work with me on your problems and instead all you did was continue to hijack this thread made by another customer, where you continually tried to convince them that your problems were theirs (even though they had clear evidence to the contrary). Instead, you chose to continue down this path. You are not someone I want to do business with again. You mislead my other customers in public rather than opening support tickets to discuss your issues, you are the definition of a bad customer. Fortunately, not for much longer.
I’m sorry but “okay” is not how I would describe you right now. I’m circling back to “Are you on drugs?”
No need.
He suspended my accounts
Erased all data.
Lost all mails.
Without any notification. Was unable to migrate anything.
I am not sure if it is a professional manner.
I even did not complete the payment term. Did not refund this one. But ok. Get these money.
Anyway this mailhost is not good, at least for me. I showed that he did not deliver non-spam mail.
That was a mistake. I marked the orders as fraud so HostBill wouldn't let you make any future orders. They're unsuspended.
Did so, but you're all about the lies today.
Again, a bounce email, and I fixed it. You showed nothing else, and in fact you aggressively refused to show anything else as you knew you had nothing else to show.
The level of BS with you is extraordinary, truly. Seek professional help.
Do not need.
There are a lot problems. I said before, if like [email protected] to [email protected]. also no delivery and etc.
But you are not professional, even not close to major one. A provider/person that does such stuff is something khem... Used >100 providers, never ever experienced such rudeness from a provider
Without any notification, without anything. Just suspended everything. I do not know what to say
Well if another customer has that problem, they are welcome to open a support ticket. However, if they would prefer to mislead another customer in public in some misguided protest of their issue rather than open a ticket, hopefully your story serves as a cautionary tale.
Professional means bend over and take whatever someone shoves up your ass, sitting silently and watching them deceive your other customers. That is what this industry sees as professionalism. You're welcome to it. I don't want it.
As already explained, the suspension was a brief mistake. HostBill ran automation against the orders when I marked them as fraud, which I did to ensure that it wouldn't let you make orders again in the future. I fixed that, and you have the number of days to move your data that I told you in the "without any notification" that I supposedly never sent you and yet Google seemed to have no problem accepting for you:
Weird log entry for me to have "without any notification."
The way you handle critics is not professional.
From this point, you could not be considered as a professional.
I do not know, open any provider on trust pilot, like Namecheap. Read what people write.
And how does namecheap answer? Block their accounts? Remove domains? What?
They answer this way
Even if it is not true. Look at what IPXO does, that you commented.
Hey. No need to restore, just remove. Will not even touch this stuff
Never took drugs to hands 
For me you no longer have any viable reputation and could not be trusted.
Look at that
I get it, you like hosts that let you spread lies about them and mislead their other customers in public spaces uncontested and without penalty. We all get it. Stereotypical Karen.
It is not about lie or anything.
It is about your professionalism.
I have > 30k premium clients on one project. Some are very noisy. I could never ever imagine offending them; the most I could afford is to ignore, but I never did it. People paid money, they have concerns, problems. Ok, will find a way to solve.
But you do it only if you value your reputation.
This might be ineffective if expose, so they could "connect dots" and detect traps.
The current software is very effective
https://lowendtalk.com/discussion/comment/3828109/#Comment_3828109
but I want to expand to combat spam operators.
I wouldn’t necessarily jump to the conclusion that the entire response as written comes from your server, only the 554 response code. There could be some chinese whispers along the way that adds ‘Domain lookup failed’ to any 554
ie mail is simply being rejected rather than a DNS issue
@jar you spent way too much time on this troll than your time is worth. 80/20 rule, don't burn 80% of your time on 20% of your clients [that are absolute idiots].
He milked jar for that dollar.
While some servers do take a response code and change it to another error to give back to their sender, I’m pretty confident this isn’t one of those times. I’d be willing to bet on it.
People underestimate how many shits I take in a day. Don’t confuse me sitting on the toilet with my phone as being too “here” as that definitely accounts for more than half of my LET time. I’m actually taking a piss as I type this, gotta shake now bye
I find it strange how many people go on holy crusades without being able to communicate anything of substance.
@Liso's post was good. It was concise and had enough information to ask useful questions about that could lead to reasoning to an answer. It ended up leading to a support ticket and apparently a resolution (though not one that sounds like it immediately led to mail being delivered).
The derailment of this poor thread, however, is like the complete counterargument. It's not often you get to see how to handle a weird issue and how to precisely not, in the same thread.
Damn, I was so close to posting "@jar, go easy on the guy, he don't want you looking at his logs and accounts because pretty sure you will deem it as 'abuse' and close it", but I decided to not offtop.
Turns out there was no need to look into logs, just posting things without backing it up was enough for jar. Kinda sad, kinda good.
However I have no idea what @tsoft was trying to achieve - he was asked so many times to provide details, fully ignored everything. If you want to bitch then just bitch, there is nothing (kinda) wrong with it, but don't expect for providers to carry your service.
and there is this fucking "proof" that mxroute is bad... screenshot from trustpilot about a lack of fucking refund on BF/CM promotional plans. Total annihilation, ultimate destroy, jar will never ever pee while standing.
Funny part is it's not even from our trustpilot, it's from namecheap's. He was trying to make a point by comparing himself to the reviewer and then showing that I fell short by not being the namecheap rep that responded
Peak comedy.
Been on LET long enough to not be surprised by threads like this, but yet I'm still surprised. And while it is also somewhat entertaining in a locker room drama kind of way, it's also kind of sad. But mostly entertaining.
Extraordinary post. I could never and would never say this to a client, but in all truth, God knows I sure have WANTED to say something like this to certain clients who frustrated the hell out of me. So I know this feeling, I've had it before, but I use a different approach. However, to be clear, I'm not criticizing @jar in this case.
In a way, it's actually refreshing to see that he lives life with his heart and frustration on his sleeve, and lets the world know who he is. It's one of the most honest posts I've seen in this forum.
The words may not be politically correct, but the genuine raw humanity and transparency of thought is real and as honest as you can get. And for that, a tip of the hat, sir.
We're all human. And BTW, please don't even think about killing yourself, @jar, and don't let your blood pressure get the better of you!
I always enjoy a @jar thread. This one kind of reminded me of that scene from Liar Liar.
Exactly.
You know the funny thing is it’s like 48 hours after a customer told me how exceptionally disappointed in me they were for not hard rejecting every SPF failure by default across the platform. I said something like “I can’t hard reject SPF failures by default because it upsets customers more often than not doing so does.”
Not long ago complainer in this thread actually helped me get data to build one of my filter rules because he too was annoyed by inbound spam.
Then this complainer mirrors my language to that other customer, berating me for rejecting all misconfigured email which you’ve no doubt already figured out that I don’t do.
So I literally have “how dare you do” and “how dare you not” attitudes bombarding me routinely on the same subject, sometimes even from the same people.
I totally get how people become selfish millionaire assholes that don’t care about their customers. Because when you try to care about what your customers want, they will ALWAYS find a way to make sure that you passionately incite them to hate you. Best choice you get is to pick which one hates you.
Sometimes I'm just plain stupid. I posted a reply in this thread thinking that tsoft is a customer who has a problem and that he needs guidance. Instead I can see that the only intention of the tsoft is to bash Mxroute and Jar and put them into a bad light on a public forum.
Tsoft, seeing the way Jar offered several times to fix the problems you encountered, the only outcome of your actions is that we appreciate Jar even more for his passion and dedication that he put into running Mxroute.
OP is actually cool, it was just some weirdo trying to project their own things onto the OP.
My mistake. Fixed.
We now know what to do with all the cases of TP still looking for new homes post-2020.