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Virmach is the worst VPS provider

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Comments

  • @kings said:
    Virmach often downtime for months? Failure to respond to a ticket solves the problem

    Uptime Last 90 days
    0.968%

    virmach-storage - Vanplus Chickens Status

  • @JasonM said:

    @HostEONS said: Just curious what's the issue with Virmach?

    • they don't respond to support tickets, neither read them.
    • many outage a month
    • no prior announcement or no status updates about the same
    • if the vm luckly works, then it works, if its not, then its not

    general consensus is that “I sell shit, you know you buy shit, I have fans that love my shit, don’t come complaining if shit smells”

    People started complaining in the sales threads here, and at some point, he decided to quit LET completely for whatever reasons. After all you can only dismiss negative reviews as fake so many times while continuing to act high and mighty.

    Some articles for reference

    https://lowendbox.com/blog/what-happened-to-virmach-anyways/

    https://lowendbox.com/blog/virmach-teeters-at-the-edge/

    Additional drama https://lowendspirit.com/discussion/4853/resolved-virmach-owes-me-750-and-has-not-paid-for-a-whole-year

    Thanked by 1HostEONS
  • @DanSummer said:

    @scuboy2008 said:

    @JabJab said:

    @scuboy2008 said:

    @JabJab said:
    So @scuboy2008 how many VirMach accounts do you have had or to be even more specific - during your lifetime how many different accounts you logged into and how many you created?

    Around a dozen or so, and those who haven't paid are still fine. Why didn't they delete those accounts? They delete the ones that have paid, just like thieves.

    Don't worry, those will be gone too soon :D

    As long as you haven't paid, it will never disappear because it's a trap set by the boss to make you pay into their pocket and then delete the account.

    I think I have one of those deals from 2020 (same as yours?). Here's what mine looks like for $5/yr:

    RYZE.MIA-Z012.VMS

    1 Core RYZEN 9 5950X
    1 GB RAM
    15 GB NVMe
    1.46 TB data transfer
    1 Gbps shared port
    1 IPv4

    That's made @VirMach different!

  • @HostEONS said:

    @jmaxwell said:

    @scuboy2008 said:

    @jmaxwell said:
    Another shocking revelation: sky is blue

    it's my fault~

    Indeed. You seem to be here since 2019 so you should be knowing about virmache more than most people.

    Just curious what's the issue with Virmach? I always had impression that they are good provider

    But recently I've seen many negative reviews and from your reply also it seems, it seems like a repeated issue

    So what exactly is happening ? Service stability or just bad support ?

    The service stability is extremely poor. As for support, it cannot even be described as bad anymore, it is simply atrocious.

  • It's surprising that many people criticize the original poster for breaking the rules. Yes, they did break the rules, but instead of just suspending the account, it could have been better if Virmach try to help them out? Maybe give a warning or a short grace period of 2-3 days?

    If Virmach talks so much about their rules, they should catch duplicate or multiple accounts right from the start. They already use many unreliable scripts everywhere.

    Virmach wants customers to support them in tough times, but they don't make any adjustments when it's the customer's mistake. They should try to cooperate with customers, just like they expect customers to cooperate by reading network status and following all the scattered rules posted in different LES threads. Some servers have been down for almost 3 months with no clear explanation.

    Thanked by 1danielbility
  • @warmingforg said:

    @kings said:
    Virmach often downtime for months? Failure to respond to a ticket solves the problem

    Uptime Last 90 days
    0.968%

    virmach-storage - Vanplus Chickens Status

    Such uptime is really bad actually, as a provider. Most providers can guarantee 99% of uptime for all times, but not VirMach, which shows it is worse than others.

    Based on your data, that means there are 40 minutes downtime in total for the past 90 days, which is not a short time to be honest.

    Thanked by 1warmingforg
  • @host4cheap said:
    It's surprising that many people criticize the original poster for breaking the rules. Yes, they did break the rules, but instead of just suspending the account, it could have been better if Virmach try to help them out? Maybe give a warning or a short grace period of 2-3 days?

    If Virmach talks so much about their rules, they should catch duplicate or multiple accounts right from the start. They already use many unreliable scripts everywhere.

    Virmach wants customers to support them in tough times, but they don't make any adjustments when it's the customer's mistake. They should try to cooperate with customers, just like they expect customers to cooperate by reading network status and following all the scattered rules posted in different LES threads. Some servers have been down for almost 3 months with no clear explanation.

    Sorry, you have no idea what you're talking about. Quite possible the OP is not even a direct client of his. How's that possible? Because he either bought 1 or more of his 12 accounts from a crook that either just charged back the provider or opened a dispute.

  • @host4cheap said:
    Virmach wants customers to support them in tough times, but they don't make any adjustments when it's the customer's mistake.

    Mistake? Did op accidently register multiple accounts and bought services with all of them? And he honestly thought his name was VISMA 2003?
    Come on, can we please stop calling obvious rule breaking "mistakes"? He was totally aware what he was doing, he just didn't think he would get caught!

    I have several times called out Virmach when they call their fuckup's "mistakes", and I will do the same with their customers.

    Thanked by 2crunchbits DanSummer
  • @host4cheap said: Yes, they did break the rules, but instead of just suspending the account, it could have been better if Virmach try to help them out? Maybe give a warning or a short grace period of 2-3 days?

    To whom? I mean to which account? To those ten or so illegally resold where abuse comes from or to another two purchased from the same person?

    The problem here isn't just reselling accounts against the TOS, but what those illegal buyers do with individual accounts linked to the scalper.
    Many "secondhand" buyers don't care about the TOS because they didn't purchase the account directly from the host but from the scalper and they abuse it to oblivion. And then "I didn't do it" pikachu face when all linked accounts get banned?

    Thanked by 1crunchbits
  • It's funny that someone still try to find mistake from poster after so many complains about virmach occur.

  • @Mumbly said:

    @host4cheap said: Yes, they did break the rules, but instead of just suspending the account, it could have been better if Virmach try to help them out? Maybe give a warning or a short grace period of 2-3 days?

    To whom? I mean to which account? To those ten or so illegally resold where abuse comes from or to another two purchased from the same person?

    The problem here isn't just reselling accounts against the TOS, but what those illegal buyers do with individual accounts linked to the scalper.
    Many "secondhand" buyers don't care about the TOS because they didn't purchase the account directly from the host but from the scalper and they abuse it to oblivion. And then "I didn't do it" pikachu face when all linked accounts get banned?

    Interesting! I wasn’t aware that accounts were being sold. I thought people had multiple accounts to circumvent cloudflare rate limits and use bots/automation to grab flash sales

  • SinVSinV Member, Host Rep
    edited December 2023

    I still have 4 VPS with VirmAche, only keeping them because they're very cheap for the specs, $12-15/2yr.

    No longer recommending them, because of reliability/uptime. I've also contacted support a few times recently, dealing with the bot, but a real person has dealt with my tickets after bot interaction. Support timing varies, 1 day to 1 week.

    Last 30 days uptime: MIA 98.096%, TPA 100.00%, NYC 77.473%, TYO 99.949%.

    Edit: I forgot I also use their HTTP/SOCKS proxies, they have the same uptimes.

  • Virmach does not provide services and does not issue refunds.confidence man.

  • y'all are just clueless.

    virmach teaches you the importance of back up and redundancy for a very low price.

    so ungrateful.

  • MumblyMumbly Member
    edited December 2023

    @host4cheap said:

    @Mumbly said:

    @host4cheap said: Yes, they did break the rules, but instead of just suspending the account, it could have been better if Virmach try to help them out? Maybe give a warning or a short grace period of 2-3 days?

    To whom? I mean to which account? To those ten or so illegally resold where abuse comes from or to another two purchased from the same person?

    The problem here isn't just reselling accounts against the TOS, but what those illegal buyers do with individual accounts linked to the scalper.
    Many "secondhand" buyers don't care about the TOS because they didn't purchase the account directly from the host but from the scalper and they abuse it to oblivion. And then "I didn't do it" pikachu face when all linked accounts get banned?

    Interesting! I wasn’t aware that accounts were being sold. I thought people had multiple accounts to circumvent cloudflare rate limits and use bots/automation to grab flash sales

    Virmach explained it several times and also some Chinese users did.
    They are getting those super cheap limited flash sale deals and then at Hostloc community resell whole accounts (via account email swapping) to their less lucky fellow countrymen for a higher price.
    Guy who opened this thread openly admitted that he registered at least 12 accounts with Virmach. All of them for a personal use? :) Yeah, right!

    All of those illegally resold accounts are still connected because of original payment by scalpers, IPs, etc... so when one or several people abuse their service, dispute payments, etc ... all of them get suspended, because they are always tied to the original owner.
    In reality, those people aren't Virmach's clients but scalper's clients. They did not purchase VPS from Virmach with agreeing to the TOS but from a scalper.
    So when Virmach suspend accounts because of service abuse (spam, malware, hosting illegal stuff, resources abuse, etc...) they usually suspend all connected accounts (purchased by one person, scalper), because in their eyes all of those acccounts properly belong to one person (original account owner).
    In theory you may not even abuse service, but your account purchased from a scalper is still tied to the other accounts where abuse came from.
    Buy service from the host directly not from a scalper if you want to play it safe.

  • Yes, he is right,They are very irresponsible

    FUCK VIRMACH

  • s12321s12321 Member
    edited December 2023

    @DanSummer said:

    @scuboy2008 said:

    @JabJab said:

    @scuboy2008 said:

    @JabJab said:
    So @scuboy2008 how many VirMach accounts do you have had or to be even more specific - during your lifetime how many different accounts you logged into and how many you created?

    Around a dozen or so, and those who haven't paid are still fine. Why didn't they delete those accounts? They delete the ones that have paid, just like thieves.

    Don't worry, those will be gone too soon :D

    As long as you haven't paid, it will never disappear because it's a trap set by the boss to make you pay into their pocket and then delete the account.

    I think I have one of those deals from 2020 (same as yours?). Here's what mine looks like for $5/yr:

    RYZE.MIA-Z012.VMS

    1 Core RYZEN 9 5950X
    1 GB RAM
    15 GB NVMe
    1.46 TB data transfer
    1 Gbps shared port
    1 IPv4

    Sorry to hear OP's experience. and 1 core 5950x for $5 /yr... i wanna try... :smiley:

    My 3900x plan in first 6 months is horrible like 80% uptime in the new server, but it is 99.6% uptime for last 18 months. and they moved my server around recently and node and ip are changed. :smiley:


  • have been offline for 15 days, there is no notice

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