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Is there some problems with Clouvider/InceptionHosting networks.

Many websites I'm trying to connect to are not working through my Inception Hosting VPNs.

Are some providers blocking requests from their networks?

Comments

  • ClouviderClouvider Member, Patron Provider

    What websites are not working for you?

  • @Clouvider said:
    What websites are not working for you?

    Also, any dedicated/VPS deal in the coming days?

    Thanked by 1Clouvider
  • ClouviderClouvider Member, Patron Provider

    @lala_th said:

    @Clouvider said:
    What websites are not working for you?

    Also, any dedicated/VPS deal in the coming days?

    Stock situation is still hard with supply constrained. There are many lines or even whole locations completely out of stock for months at a time. It’s definitely not a time for deals I’m afraid :-(.

    The situation is improving though. We have noticed quicker turnaround by Supermicro and others in the past few months.

    Thanked by 1lala_th
  • @rchurch said:
    Many websites I'm trying to connect to are not working through my Inception Hosting VPNs.

    Are some providers blocking requests from their networks?

    Define "not working". There's a difference between not getting responses and getting blocked for being in a DC or certain region.

  • rchurchrchurch Barred
    edited February 2023

    @Clouvider said:
    What websites are not working for you?

    It has been a while but I that connectivity issue was down to a problem in my system, probably due to 2 VPNs running simultaneously.

    These are the latest speed testing measurements today before this post.

       | Testing Service | Device              | Download    | Upload      | Latency | Location                 |
       |-----------------+---------------------+-------------+-------------+---------+--------------------------|
       | Speedof.me      | Workstation via VPN | 1.84/15.14  | 14.81/15.98 |     119 | London 5                 |
       | Speedof.me      | Phone Direct        | 65.58/77.45 | 32.67/33.39 |      70 | Manchester 2             |
       | Speedof.me      | Phone - Tethered    | 30.11/46.61 | 18.59/19.59 |     108 | Manchester 2             |
       | Speedof.me      | Workstation via VPN | 0.72/4.71   | 6.06/6.03   |    1795 | London 5                 |
       | Speedof.me      | Phone Direct        | 38.37/66.81 | 25.44/25.83 |      76 | Manchester 2             |
       | Speedof.me      | Phone - Tethered    | 11.43/18.45 | 17.76/18.46 |      95 | Manchester 2             |
       |-----------------+---------------------+-------------+-------------+---------+--------------------------|
       | Speedtest       | Workstation via VPN | 2.39        | 16.03       |      48 | HighSpeed Office Limited |
       | Speedtest       | Phone Direct        | 81.83       |             |      36 | Box Broadband Ltd        |
       | Speedtest       | Phone - Tethered    | 47.58       |             |      42 | Box Broadband Ltd        |
       |                 |                     |             |             |         |                          |
    

    It seems the connection through the Clouvider VPN is severely throttled.

    Is there some command line version of speedtest that can be run without a browser.

    Around the same time Amazon started showing this message on one of the IPs

    **Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again. For more help, go to amazon.co.uk/vpn.
    **

  • Have you tried search in google? If it asks for captcha there is your answer.

  • @emperor said:
    Have you tried search in google? If it asks for captcha there is your answer.

    It can't be that. It is a recent thing. I have had the occasional captcha from Google search. but this time it is the slow response.

    Either my service provider is throttling the connections downloading from Clovider or connections coming into Clouvider from th wider internet are being slowed down.

    I have been using VPNs for a long time but this is really bad.

    As you can see there is no problem with uploading through Clouvider.

  • ClouviderClouvider Member, Patron Provider

    Did you raise a support ticket with your VPN provider?

  • @Clouvider said:
    Did you raise a support ticket with your VPN provider?

    The VPN runs on a provider node. I raised a ticket in the past and complained to my service provider and the issue was somewhat mitigated.

    I asked here to check if other Clouvider users were experiencing the same problem so I would know if the problem was with my service provider or their connection through provider.

  • The VPN runs on a provider Clouvider node. I raised a ticket in the past and complained to my service provider and the issue was somewhat mitigated.

  • @rchurch said: I have been using VPNs for a long time but this is really bad.

    I have similar problem, when connected on IH vpn most of my iptv subs wont work with their network (channels not loading and already checked with iptv providers, they dont block anything) so i just switched to other provider for this. Also i get a lot of captcha solving when i try to use it on google or other big sites which is annoying

  • jsgjsg Member, Resident Benchmarker

    Results from a current benchmark on an InceptionHosting VPS (in NL) to some targets:

    [T] 2023-02-13T04:41:31Z
    [N] lon.speedtest.clouvider.net     UK LON:, P:   5.7 ms WP:   5.7 ms, DL:  746.94 Mb/s
    [N] mirror.nl.leaseweb.net          NL AMS:, P:   1.5 ms WP:   1.5 ms, DL: 2231.99 Mb/s
    [N] fra.lg.core-backbone.com        DE FRA:, P:   6.3 ms WP:   6.3 ms, DL:  890.06 Mb/s
    [N] la.speedtest.clouvider.net      US LAX:, P: 137.8 ms WP: 137.8 ms, DL:   44.04 Mb/s
    [N] nyc.speedtest.clouvider.net     US NYC:, P:  82.0 ms WP:  82.0 ms, DL:   67.95 Mb/s
    

    As usual the @Clouvider targets are, say decent but not particularly fast. That might be due to some factors unknown to me, but obviously not due to the fact that my VPS is not a large one, as show the results to a leaseweb target in NL, AMS (as is my VPS) and to a core-backbone target in DE, FRA. Yes, I know, AMS and FRA have very fat fibers in between them, but that's not the point. The point is that (even a small to midsize promo) VPS at IH does have good connectivity and that the results to Clouvider targets are within what seems normal and usual to me (~ nope, no problem) it seems.

    For the sake of fairness I should mention that I took multiple Clouvider target out of my benchmark list because while they are OK there are better (faster) ones.

    Oh, and: kudos to Clouvider for his professional reaction to OP and asking for details right away.

    Thanked by 1Clouvider
  • @Clouvider said:
    Did you raise a support ticket with your VPN provider?

    Clouvider/Inception Hosting is the VPN provider. I raised it last month with Inception and also had a long tech support conversation with the ISP and it was fixed temporarily but I suspect my ISP was engaging in some dubious traffic shaping.

    In any case I've changed the VPN protocol from UDP to TCP and also changed the VPN port and the problem has abated, until the ISP starts doing some other dubious stuff again.

    My post was to find out whether the ISP is targetting some particular IP ranges or networks for that kind of UDP throttling and Clouvider falls into it or it is doing so right across the board based to all destinations.

  • ClouviderClouvider Member, Patron Provider

    Clouvider and Inception Hosting are not VPN providers - we do not provide any VPN services.

    With that said, I’m either case, we are unable to offer any assistance with issues caused by your ISP at home.

  • @Clouvider said:
    Clouvider and Inception Hosting are not VPN providers - we do not provide any VPN services.

    I mean the VPNs are my personal VPNs run on Clouvider nodes, and I want to know if the ISP is throttling VPNs right across all networks or is targetting those in Clouviders ranges.

    I have been on the same IPs for about 3 years now and haven't had any problems until the end of last year.

    This message has begun to show on Amazon Prime videos.

    Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again. For more help, go to amazon.co.uk/vpn.

    The only conclusion I can come to is that for some unknown reason some service providers have put some of your IP ranges in a category that gives them an excuse to throttle some connections and give Amazon an excuse to block access to their content from them.

    I will change the VPN configurations on the other nodes to see if the Amazon message will go away.

  • adlyadly Veteran
    edited February 2023

    @rchurch said:

    @Clouvider said:
    Clouvider and Inception Hosting are not VPN providers - we do not provide any VPN services.

    I mean the VPNs are my personal VPNs run on Clouvider nodes, and I want to know if the ISP is throttling VPNs right across all networks or is targetting those in Clouviders ranges.

    I have been on the same IPs for about 3 years now and haven't had any problems until the end of last year.

    This message has begun to show on Amazon Prime videos.

    Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again. For more help, go to amazon.co.uk/vpn.

    The only conclusion I can come to is that for some unknown reason some service providers have put some of your IP ranges in a category that gives them an excuse to throttle some connections and give Amazon an excuse to block access to their content from them.

    I will change the VPN configurations on the other nodes to see if the Amazon message will go away.

    I don’t see how this has anything to do with Clouvider or throttling.

    Almost every streaming service blocks VPNs in some way, typically by checking if the IP is a residential one or not (which is fairly easy to determine with an IP whois). Some VPN providers try to work around this, but I wouldn’t expect a provider such as Clouvider to engage in any such masking as there is no reason to do so for their target market.

    Thanked by 1Clouvider
  • rchurchrchurch Barred
    edited February 2023

    @adly said: I don’t see how this has anything to do with Clouvider or throttling.

    Nowhere have I said I consider it to be @Clouvider's fault.

    I'm just inquiring if some networks out there have changed their relationship with their IP ranges and that seems to be the case.

    Clouvider may not have many customers with my usage profile, but it is good to know of customers with my usage profile, ISP profile and geographic location have experiencing similar problems recently.

  • @rchurch said: I'm just inquiring if some networks out there have changed their relationship with their IP ranges and that seems to be the case.

    The networks haven't changed, it's more likely Amazon has added the IP ranges to their VPN filter which they likely do as a matter of course as non-residential IPs are detected accessing services.

  • @rchurch said: I will change the VPN configurations on the other nodes to see if the Amazon message will go away.

    I changed the VPN connection method on another Clouvider node which is on a different IP range from UDP to TCP and now speeds are much better AND the Amazon message that I'm connecting from a VPN is gone.

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