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INIZ Client Area Problem

AlanBAlanB Member
in General

Is anyone having problems with their INIZ Client Area? Number of products and Services shows 0 and unable to submit any tickets.

Comments

  • jakejake Member

    That's not good! Well, they recently got a new website design, could be related to that.

  • jakejake Member

    Looks like its not just you. Someone else over at WHT is reporting the same issue.

    http://www.webhostingtalk.com/showpost.php?&p=8874691&postcount=12

    It's 4 AM in England right now so I don't think this will be fixed for a bit. Let's also tag @INIZ in here.

  • DalCompDalComp Member
    edited October 2013

    Yeah I can not login to client area. Upon entering username and password it goes to the same page, keep asking for username/password.

    @jake said:
    Looks like its not just you. Someone else over at WHT is reporting the same issue.

    I think it's different issue since the one on WHT reported SolusVM issue. I don't have issues with SolusVM, I can login to both http://controlvps.net and http://cp.iniz.com. Not sure why they keep 2 control panels.
    But I notice the SSL version is not working right now.

  • JahAGRJahAGR Member

    Unable to log into their WHMCS at all, but Solus at cp.iniz.com seems to be working.

    FWIW, my two containers are still running.

  • jcalebjcaleb Member

    did they publish their email?

  • rds100rds100 Member

    So atleast tag @INIZ if you expect them to see the thread.

  • NekkiNekki Veteran

    Same here for the client area, I enter my email and password, but it goes nowhere. SolusVM seems to be fine though.

  • ATHKATHK Member

    Database issue? Try entering a random username and password if you get an error it's not the DB and could be just the new template not working as it should.

  • akzakz Member

    yeah been trying to reset my password and the form just goes nowhere. Hopefully they will fix it soon.

  • jcalebjcaleb Member

    is it whmcs issue?

  • DomainBopDomainBop Member

    I enter my email and password, but it goes nowhere.

    The login loop smells like a permissions problem on the PHP sessions directory (/tmp or whatever directory he's using for sessions).

    Jake said That's not good!

    A login loop is minor compared to the complaints on various forums about [self-moderated] Kevdam. :)

  • PatrickPatrick Member
    edited October 2013

    @DomainBop said:
    The login loop smells like a permissions problem on the PHP sessions directory (/tmp or whatever directory he's using for sessions).

    Correct-ish, fixed.

    Seems like /tmp didn't want to clear on cron for some reason and it filled up, cleared now.

    /Thread.

  • LeeLee Veteran

    The clue is in the WHMCS message:

    " Back Shortly We are migrating support system to a more advanced software to help better manage internal and external tickets and response times."

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