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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • @VirMach SEA008 is
    Operation Timed Out After 90001 Milliseconds With 0 Bytes Received
    error message.
    and network is down.

  • @VirMach the vps on FFME005 has been down for over 2 weeks, and there is no news about FFME, what is going on? do you forget it? :'(

    Thanked by 1kendid
  • @VirMach when PHXZ002? Status is Offline many many days/

  • JabJabJabJab Member

    From all servers I got I can only see Ryzen Migrate in one of them... the alpha(beta) test in Phoenix :P

    Still waiting for this button to show up moaaaaaar.

    Thanked by 1ZA_capetown
  • noamannoaman Member

    @VirMach Ticket #191061

    Pending update for a paid migration for a box stuck. I made the migration ticket on 16th June

  • karjajkarjaj Member

    @VirMach Ticket #380625
    FFME004 seems to be online, but after your migrate I have only old xeon IP and it's not work. No new IP at Solus. Can you please add new IP, so I can install working OS to my VPS and start using it?
    Thank you. :)

  • @VirMach said: I did have some luck improving SEAZ001 but that took hours and I can't spend hours per node just in case I can get it slightly better. I do have an idea of what's going on, and we're at the mercy of DC techs at this point.

    SEAZ001 is actually still offline. Solus error: An error occurred processing your request. The host is currently unavailable. Please try again later.

    Status: Unknown

  • TottiTotti Member

    @VirMach The server (149.57.194.18) cannot connect,Operation Timed Out After 90001 Milliseconds With 0 Bytes Received
    error message.

  • TokyomTokyom Member

    @VirMach said:

    @huffaudreads said:
    @VirMach After 03/16 Tokyo storage pre-order ,
    When turn on ?
    Don't hide anymore, just say when ?
    Four months has passed ! >:) >:)

    Everyone had a chance to pick a refund or wait indefinitely already and we processed all those tickets at the time. All Tokyo for people who got in for the exact amount we said we'd have space for got set up, everyone else was told we ran out of space and had to send another server. All of it has been calculated, the disks are here, motherboard is here, chassis is here.

    We can't send it right now though if you haven't noticed there's a dozen other more important issues.

    This kind of pre-sale is bullshit, and people will ask for a refund? I really think that your stuff is fragrant, people bought your service and waited for 4 months, can't they ask? Junk service is always rubbish

  • @karjaj said:
    @VirMach Ticket #380625
    FFME004 seems to be online, but after your migrate I have only old xeon IP and it's not work. No new IP at Solus. Can you please add new IP, so I can install working OS to my VPS and start using it?
    Thank you. :)

    You don't have to reinstall. Just wait for the fix.

    Thanked by 1karjaj
  • @Tokyom said: This kind of pre-sale is bullshit, and people will ask for a refund? I really think that your stuff is fragrant, people bought your service and waited for 4 months, can't they ask? Junk service is always rubbish

    Still bitter, eh?

  • @Tokyom said:

    @VirMach said:

    @huffaudreads said:
    @VirMach After 03/16 Tokyo storage pre-order ,
    When turn on ?
    Don't hide anymore, just say when ?
    Four months has passed ! >:) >:)

    Everyone had a chance to pick a refund or wait indefinitely already and we processed all those tickets at the time. All Tokyo for people who got in for the exact amount we said we'd have space for got set up, everyone else was told we ran out of space and had to send another server. All of it has been calculated, the disks are here, motherboard is here, chassis is here.

    We can't send it right now though if you haven't noticed there's a dozen other more important issues.

    This kind of pre-sale is bullshit, and people will ask for a refund? I really think that your stuff is fragrant, people bought your service and waited for 4 months, can't they ask? Junk service is always rubbish

    Very macho of you! I remember your fragrant...so bitter.

    Didn't VirMach offer you personally a refund few months back? No?

    Thanked by 1ZA_capetown
  • TokyomTokyom Member
    edited July 2022

    @DanSummer said:

    @Tokyom said:

    @VirMach said:

    @huffaudreads said:
    @VirMach After 03/16 Tokyo storage pre-order ,
    When turn on ?
    Don't hide anymore, just say when ?
    Four months has passed ! >:) >:)

    Everyone had a chance to pick a refund or wait indefinitely already and we processed all those tickets at the time. All Tokyo for people who got in for the exact amount we said we'd have space for got set up, everyone else was told we ran out of space and had to send another server. All of it has been calculated, the disks are here, motherboard is here, chassis is here.

    We can't send it right now though if you haven't noticed there's a dozen other more important issues.

    This kind of pre-sale is bullshit, and people will ask for a refund? I really think that your stuff is fragrant, people bought your service and waited for 4 months, can't they ask? Junk service is always rubbish

    Very macho of you! I remember your fragrant...so bitter.

    Didn't VirMach offer you personally a refund few months back? No?

    That has to be refunded, or I'll let him go? Look at buying his services, wait a few months and no one else can ask? I can't stand this kind of situation, the purpose of my visit today is to complain

  • @Tokyom said: That has to be refunded, or I'll let him go? Look at buying his services, wait a few months and no one else can ask? I can't stand this kind of situation, the purpose of my visit today is to complain

    That goes without saying. 72 comments and all but one are you lambasting Virmach.

  • VirMachVirMach Member, Patron Provider

    A lot of the problematic nodes were marked as complete by the DC so if they're not back up yet then DC hands were not successful in the maintenance and it looks like it'll be further delayed.

    Everything else I'm looking through now. As for networking, we still have not got a solid answer.

  • so, my vm apparently is always be turned off by itself,

    everytime i boot (virmach once did this from his side) a couple of minutes later it goes down,
    it always like that..

    even he said nothing wrong with the node tyoc030

    if he still offering refund i might gonna take that way, i don't have much energy to be wasted for complaining over n over, it's a win-win solution..

    i use it as win RDP btw,
    will try to enter rescue mode and see whether it will always goes ON or not

  • masterkmasterk Member
    edited July 2022

    Can you migrate my tokyo node25 machine to node31?before the node25 broken,my connection is very smooth,after you fix it,now it's shit.I wonder if it will be better if i migrate to node31 @VirMach

  • miaumiau Member
    edited July 2022

    @ElonBezos said:
    so, my vm apparently is always be turned off by itself,

    everytime i boot (virmach once did this from his side) a couple of minutes later it goes down,
    it always like that..

    even he said nothing wrong with the node tyoc030

    if he still offering refund i might gonna take that way, i don't have much energy to be wasted for complaining over n over, it's a win-win solution..

    i use it as win RDP btw,
    will try to enter rescue mode and see whether it will always goes ON or not

    I think there is really nothing wrong with 30. Except for one reboot for kernel update, mine has been up since the week it launched.

  • Ah, the lowendsupport forum.

    DALZ005 seems to be back online.

  • delimiterdelimiter Member
    edited July 2022

    so, my vm apparently is always be turned off by itself,

    everytime i boot (virmach once did this from his side) a couple of minutes later it goes down,
    it always like that..

    even he said nothing wrong with the node tyoc030

    if he still offering refund i might gonna take that way, i don't have much energy to be wasted for complaining over n over, it's a win-win solution..

    i use it as win RDP btw,
    will try to enter rescue mode and see whether it will always goes ON or not

    my VM on node DAL-Z007 has the same behavior, boot up then a few minutes later it goes down.

  • VirMachVirMach Member, Patron Provider

    SEAZ008 needed a RAM swap and it looks like DC hands did the RAM swap and then decided not to power it on? I don't know... but either way looks like this is awaiting another request as a result. Or it could just be that the network is so bad that nothing is working even to a minimal level in which case we're waiting on the network configuration changes we requested a week ago at this point.

    SEAZ001 looks like maintenance was completed successfully but it's an issue with it booting into OS, I've corrected it now. This had it's kernel changed and the settings didn't stick, this happens once in a while but is relatively rare.

    SEAZ004 has just have been having a bad time for a long time. At this point I'm going to spend those multiple hours I mentioned to jerry-rig a solution since we can't rely on DC partner to make the necessary changes in the switch.

    DALZ005 was completed as well but left in a powered off state but at least the DC hands actually powered the node itself back on (chassis power.) I've booted it back up through IPMI. Some others look like maintenance was completed successfully and without error. I'm looking into the rest of these now: ATLZ007, SEAZ010

  • VirMachVirMach Member, Patron Provider
    edited July 2022

    SEAZ010 looks like it's in the same boat as DALZ005, for now. Except it won't power on through IPMI. Putting in a request with DC hands.

    SEAZ001 is back up per last message.

    Thanked by 1titus
  • VirMachVirMach Member, Patron Provider
    edited July 2022

    @ElonBezos said:
    so, my vm apparently is always be turned off by itself,

    everytime i boot (virmach once did this from his side) a couple of minutes later it goes down,
    it always like that..

    even he said nothing wrong with the node tyoc030

    if he still offering refund i might gonna take that way, i don't have much energy to be wasted for complaining over n over, it's a win-win solution..

    i use it as win RDP btw,
    will try to enter rescue mode and see whether it will always goes ON or not

    There is 1 single VM offline on TYOC030. The OS on it is Windows, so automatically I'm going to say it's probably the OS powering off and you need to search knowledgebase for this if you're using Windows and the single VM offline is yours:

    That should probably work based on your description.

    @masterk said:
    Can you migrate my tokyo node25 machine to node31?before the node25 broken,my connection is very smooth,after you fix it,now it's shit.I wonder if it will be better if i migrate to node31 @VirMach

    Here's 3 random VM ping.pe results on TYOC025.

    (edit) Forgot to actually include them let me dig back through for the links.

    https://i.imgur.com/3zRzFQ3.png
    https://i.imgur.com/CwNkhoV.png
    https://i.imgur.com/lLv5uaV.png

    Yes I know it's not full results but the whole point is that it's not facing any extreme issues on our end.

  • passwapasswa Member

    @VirMach ticket #233805 Please handle, rescue mode doesn't work

  • VirMachVirMach Member, Patron Provider
    edited July 2022

    @lingxiao said:
    @VirMach the vps on FFME005 has been down for over 2 weeks, and there is no news about FFME, what is going on? do you forget it? :'(

    It's not down for over two weeks. All you're doing is making it more difficult to deal with problems and harder to take into account any reports because the majority of them end up being false reports. Just because you may have clicked migrate button and it never created properly, doesn't mean the whole node is just down.

    There's 9 VM's in an offline state.

    All 9 powered on, without any error. So if you're on FFME005 and your service is actually "offline" that just means you were one of 9 people that did not even click boot.

    Note - I remember most of these being either Ryzen migrates without data getting stuck or maybe a couple of them were transfers from Amsterdam that didn't properly process. If it's the latter it's still possible the data needs to be moved in and it's on a list of a couple dozen VMs that require this. That means if it's the former, you also still need an OS install.

    If it's none of the above then specify what you mean by "down"

  • VirMachVirMach Member, Patron Provider
    edited July 2022

    @VirMach said: ATLZ007

    This one ran into memory errors, putting the request in. Got it back up for now, this ran into these errors after maintenance.

    Thanked by 1storm
  • passwapasswa Member

    @passwa said:
    @VirMach ticket #233805 Please handle, rescue mode doesn't work

    Down for 25 days, reinstall doesn't work, rescue mode doesn't work. . . day after day. . . . .

    Thanked by 1karjaj
  • @VirMach DALZ008 is down or just my VM? I did't get any info in network status page about DALZ008 ,It's offline about 2 weeks+

  • VirMachVirMach Member, Patron Provider

    @jakechen said:
    @VirMach DALZ008 is down or just my VM? I did't get any info in network status page about DALZ008 ,It's offline about 2 weeks+

    Just your VM, but your VM should be up too now. All you needed to do was click on the boot button if it was one of the 2 that I booted, may need OS install.

    @passwa said:

    @passwa said:
    @VirMach ticket #233805 Please handle, rescue mode doesn't work

    Down for 25 days, reinstall doesn't work, rescue mode doesn't work. . . day after day. . . . .

    If you used Ryzen migrate button and it didn't create properly then it'd be stuck. If it's in Tokyo, these are being handled in bulk as space frees up. If you want it handled sooner close your ticket and take Tokyo out the title and say you want to be recreated and name another location.

    Otherwise keep that ticket open if you want it to be fixed in Tokyo, and you'll receive credit for the days it didn't work as long as you mentioned it in the ticket.

  • @DanSummer said:

    @20211114 said:
    @VirMach Can you talk to me? I called you many times, but you ignored me。 Not only the problem has not been solved, my Dallas server was forcibly migrated without email notification, and lost contact again. There is my key data on the Dallas server, and the loss of contact means that my nearly one-year efforts have disappeared, which is terrible. I don't expect my LOS ANGELES server to be available, but can you help me get the data of my Dallas server? I'm facing a loss of $1000 a year, and I can't estimate it

    Ticket #735817

    I feel your pain. They sent out tons of mails before the migration and advised a backup.

    You should be able to use that backup on another server.

    It took me 3 days to restore the backup, and thank goodness the boss didn't hold me accountable

    But the trust in vir has been lost

This discussion has been closed.