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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • My vps is down for months , what are you doing ? @VirMach

  • fanfan Veteran

    @Sunkins said: My VPS on LAXA031 is offline again.

    Mine too, you can try boot via solusvm.

  • @fan said:

    @Sunkins said: My VPS on LAXA031 is offline again.

    Mine too, you can try boot via solusvm.

    No. I can do nothing.
    Any operation returns "unknown error".

    Now the details page returns
    "Operation Timed Out After 90001 Milliseconds With 0 Bytes Received"

    Solus returns "Status Unknown"

    The status page said

    VPS Controls unavailable on older nodes (Reported)Critical
    Affecting System - SolusVM
    Controls will be unavailable until they are corrected individually for older servers.

    I guess the maintainers of @VirMach now are in sweet sleep after they have done this.

  • @ElonBezos said:
    TYOC030 / TYOC028 Node down? i can't boot my box,
    it also have 3 times of IPv4 changes, i don't even asked for it

    These days, what we can do is to wait.
    My VPS has been up and down, down and up, again and again for days.

  • @techwiz44 said:
    @VirMach admins... just so you see this thread.
    To add even more INSULT to injury, the crap client login panel bans you when you try to check the status of this circus. REALLY, VirMach!!!!
    This is the third time my IP has been banned when all I'm trying to do is see if my DOZEN VPS's are functioning. Your message states I had 74 FAILED login attempts when I have NO failed login attempts. I pass the recaptha, then I put in my 2FA and I go right on in, there are NO failed login attempts. I'm on a linux laptop with no windows virus or malware. I have checked MAYBE a dozen times today but the VirMach customer portal is garbage. Absolute GARBAGE. I have several VPN tunnels so I have plenty of other IP's to use, but this is the last straw. Your careless treatment of a loyal customer WILL not end well for you. I have put in one cancelation and there will be more to come. Just bought 5 more from other vendors. There will be a migration allright!!! Away from the arrogance and incompetence. There's a price for grief and aggravation. Remember, I'm PROFIT and you're OVERHEAD. Profit is going elsewhere.

    Maybe the fact has another version.
    After the heavy maintenance, some users will leave but new users will come, just because of the low price...

  • @VirMach, when will you fix RYZE.PHX-Z002.VMS? Over a week ago, you launched a migration there from Bufalo. And since then always offline. Breathless body. No resuscitation helps.

  • tuctuc Member

    @VirMach, any progress on fixing network and iso sync issues?

  • @Sunkins said:

    @techwiz44 said:
    @VirMach admins... just so you see this thread.
    To add even more INSULT to injury, the crap client login panel bans you when you try to check the status of this circus. REALLY, VirMach!!!!
    This is the third time my IP has been banned when all I'm trying to do is see if my DOZEN VPS's are functioning. Your message states I had 74 FAILED login attempts when I have NO failed login attempts. I pass the recaptha, then I put in my 2FA and I go right on in, there are NO failed login attempts. I'm on a linux laptop with no windows virus or malware. I have checked MAYBE a dozen times today but the VirMach customer portal is garbage. Absolute GARBAGE. I have several VPN tunnels so I have plenty of other IP's to use, but this is the last straw. Your careless treatment of a loyal customer WILL not end well for you. I have put in one cancelation and there will be more to come. Just bought 5 more from other vendors. There will be a migration allright!!! Away from the arrogance and incompetence. There's a price for grief and aggravation. Remember, I'm PROFIT and you're OVERHEAD. Profit is going elsewhere.

    Maybe the fact has another version.
    After the heavy maintenance, some users will leave but new users will come, just because of the low price...

    I'm agree. I think this is the point where we need to let @VirMach to "heal" themselves. For us that can not wait, just move to other providers until they fully healed.
    Me too, already move some of my critical works to other provider, because I don't want to gamble with when my service will come back online or when will my service being "ryzen-ed" in random time.
    Hope @VirMach will be fully recovered soon and could win their customer back o:)

  • delimiterdelimiter Member
    edited July 2022

    @fan said:

    @Sunkins said: My VPS on LAXA031 is offline again.

    Mine too, you can try boot via solusvm.

    Mine too, boot it up, VNC into the server, and saw this.

    What does it mean?

  • mjcoliveira90mjcoliveira90 Member
    edited July 2022

    @VirMach , it's been 14 days since I can't use my vps ( Since it was moved to AMSD027 )
    No ssh access, no ping and now impossible Re-install OS ( No media found for this virtual server ).

    I have also sent you a private message with my vps ip, as you had requested.

    ticket 997486

    thanks

  • titustitus Member

    Newly migrated machine from SEAKVM11:
    Node SEAZ010 (RYZE.SEA-Z010.VMS)
    VM Status: unknown
    SolsuVM error: "An error occurred processing your request. The host is currently unavailable. Please try again later"

    :(

  • @VirMach said:

    @qpasnh said:

    @VirMach said:

    @qpasnh said: Why does SolusVM panel not work properly?
    Reinstall PriceyVacant-VM
    No media found for this virtual server

    To fix SolusVM at this point I need to know your plan name. Here, not in a ticket.

    Invoice #1400354
    Ryzen Special 768. Node Name: TYOC030
    Bandwidth: 0 B of 2 TB
    Reinstall PriceyVacant-VM (45.66.12x.xx)
    No media found for this virtual server
    Thanks.

    Hmm, looks like SolusVM only goes based off what was available at time of creation maybe, even though this was later fixed. I'll have to see how we can force it to overwrite.

    Edit -- Added yours for now, we'll have to figure out a way to mass update in DB.

    I am facing the "No media found for this virtual server" issues too, my ticket id:963002
    if u need other information just send msg to me

  • VirMachVirMach Member, Patron Provider

    @StarlightX said:

    @VirMach said:

    @qpasnh said:

    @VirMach said:

    @qpasnh said: Why does SolusVM panel not work properly?
    Reinstall PriceyVacant-VM
    No media found for this virtual server

    To fix SolusVM at this point I need to know your plan name. Here, not in a ticket.

    Invoice #1400354
    Ryzen Special 768. Node Name: TYOC030
    Bandwidth: 0 B of 2 TB
    Reinstall PriceyVacant-VM (45.66.12x.xx)
    No media found for this virtual server
    Thanks.

    Hmm, looks like SolusVM only goes based off what was available at time of creation maybe, even though this was later fixed. I'll have to see how we can force it to overwrite.

    Edit -- Added yours for now, we'll have to figure out a way to mass update in DB.

    I am facing the "No media found for this virtual server" issues too, my ticket id:963002
    if u need other information just send msg to me

    No ticket required for these, they're completed independently.

  • VirMachVirMach Member, Patron Provider

    @fan said:

    @Sunkins said: My VPS on LAXA031 is offline again.

    Mine too, you can try boot via solusvm.

    This should be permanently fixed, same Gen4 configuration issue that I finally got working fully.

  • VirMachVirMach Member, Patron Provider

    @ElonBezos said:
    TYOC030 / TYOC028 Node down? i can't boot my box,
    it also have 3 times of IPv4 changes, i don't even asked for it

    Not down.

    Only one VPS is offline on there, I assume yours if you say you can't boot, and reason for that is most likely one of the 20 commands you sent to it in a short period of time but it boots now, I just clicked boot.

  • passwapasswa Member
    edited July 2022

    @VirMach said:

    @StarlightX said:

    @VirMach said:

    @qpasnh said:

    @VirMach said:

    @qpasnh said: Why does SolusVM panel not work properly?
    Reinstall PriceyVacant-VM
    No media found for this virtual server

    To fix SolusVM at this point I need to know your plan name. Here, not in a ticket.

    Invoice #1400354
    Ryzen Special 768. Node Name: TYOC030
    Bandwidth: 0 B of 2 TB
    Reinstall PriceyVacant-VM (45.66.12x.xx)
    No media found for this virtual server
    Thanks.

    Hmm, looks like SolusVM only goes based off what was available at time of creation maybe, even though this was later fixed. I'll have to see how we can force it to overwrite.

    Edit -- Added yours for now, we'll have to figure out a way to mass update in DB.

    I am facing the "No media found for this virtual server" issues too, my ticket id:963002
    if u need other information just send msg to me

    No ticket required for these, they're completed independently.

    @passwa said:

    @passwa said:

    Half a month has passed, and I cannot boot, reinstall the operating system, or enter vnc.

    @VirMach

    @virmach
    Can't boot, can't use rescue mode! @virmach #233805

  • VirMachVirMach Member, Patron Provider

    @passwa said:

    @VirMach said:

    @StarlightX said:

    @VirMach said:

    @qpasnh said:

    @VirMach said:

    @qpasnh said: Why does SolusVM panel not work properly?
    Reinstall PriceyVacant-VM
    No media found for this virtual server

    To fix SolusVM at this point I need to know your plan name. Here, not in a ticket.

    Invoice #1400354
    Ryzen Special 768. Node Name: TYOC030
    Bandwidth: 0 B of 2 TB
    Reinstall PriceyVacant-VM (45.66.12x.xx)
    No media found for this virtual server
    Thanks.

    Hmm, looks like SolusVM only goes based off what was available at time of creation maybe, even though this was later fixed. I'll have to see how we can force it to overwrite.

    Edit -- Added yours for now, we'll have to figure out a way to mass update in DB.

    I am facing the "No media found for this virtual server" issues too, my ticket id:963002
    if u need other information just send msg to me

    No ticket required for these, they're completed independently.

    @passwa said:

    @passwa said:

    Half a month has passed, and I cannot boot, reinstall the operating system, or enter vnc.

    @VirMach

    @virmach
    Can't boot, can't use rescue mode! @virmach

    We're aware. The server itself is online, controls have an issue. SEAZ008 too, and one other one I can't remember the name on for Ryzen.

  • VirMachVirMach Member, Patron Provider

    @mjcoliveira90 said:
    @VirMach , it's been 14 days since I can't use my vps ( Since it was moved to AMSD027 )
    No ssh access, no ping and now impossible Re-install OS ( No media found for this virtual server ).

    I have also sent you a private message with my vps ip, as you had requested.

    ticket 997486

    thanks

    Related to your OS. We can't help you right now but you should be able to fix it yourself, as in, it's theoretically possible. The node itself and the VM is fine, it's just not able to properly start all services and remain functional. I'll check on the OS syncs again and start them over now that we moved it to something more capable.

  • VirMachVirMach Member, Patron Provider

    @Sunkins said: I guess the maintainers of @VirMach now are in sweet sleep after they have done this.

    Unfortunately not. Still here, I just have at least 16 other things I'm doing simultaneously right now. But yes other staff did go to sleep.

  • deqideqi Member

    look like virmach made some serious progress, glad to see stuff happening
    FFME004: VPS has 0byte HDD, dont care tho, but no media found to reinstall

  • VirMachVirMach Member, Patron Provider

    @techwiz44 said:
    To add even more INSULT to injury, the crap client login panel bans you when you try to check the status of this circus. REALLY, VirMach!!!!
    This is the third time my IP has been banned when all I'm trying to do is see if my DOZEN VPS's are functioning. Your message states I had 74 FAILED login attempts when I have NO failed login attempts. I pass the recaptha, then I put in my 2FA and I go right on in, there are NO failed login attempts. I'm on a linux laptop with no windows virus or malware. I have checked MAYBE a dozen times today but the VirMach customer portal is garbage. Absolute GARBAGE. I have several VPN tunnels so I have plenty of other IP's to use, but this is the last straw. Your careless treatment of a loyal customer WILL not end well for you. I have put in one cancelation and there will be more to come. Just bought 5 more from other vendors. There will be a migration allright!!! Away from the arrogance and incompetence. There's a price for grief and aggravation. Remember, I'm PROFIT and you're OVERHEAD. Profit is going elsewhere.

    Every call to log in is counted, and if you have twelve services I assume you may be leaving some tabs open and Chrome reloads them in the background and it does another login authentication.

    This has nothing to do with careless treatment, arrogance, incompetence, or profit.

    If you have a better solution we can implement without hours of development time let me know, I'm open to feedback. But if we don't do this then bruteforcers are a problem. It's not about you, we're not personally restricting you, it's done for every IP that connects to our webserver. There's one or two improvements we still have planned, I'll see if I can prioritize it, but in your case I don't know if it will help.

  • VirMachVirMach Member, Patron Provider

    @tuc said:
    @VirMach: Look like you forgot to sync iso repos for node 31. Can you please help?

    It's a panel issue at this point, we're working on it.

    Thanked by 2tuc Hishiro
  • FrankZFrankZ Barred

    @VirMach said: We're aware. The server itself is online, controls have an issue. SEAZ008 too, and one other one I can't remember the name on for Ryzen.

    DALZ006 ?

  • VirMachVirMach Member, Patron Provider
    edited July 2022

    @byebvip said:
    Node Name SJCZ008
    my ip is unavailable 194.33.39.19

    productdetails id:637647

    always offline
    VNC doesn't work either / can't ping
    Please help to solve it. Thanks
    MJJ is invincible

    I'm thinking that I spend a lot of time every day looking for comments on the forum to see if you have fixed it. Your ticket system is directly paralyzed

    It's on a list, we're aware of this one being broken. There are still about 0.66% of services facing problems and an extended outage after migration. Yes, it's above 0% but we're getting to it and the closer we get to 0% the more difficult it becomes to resolve as we have to go through them individually. We did get it closer to 0% but then did another round of migrations which brought it up.

    I'm sorry, it's not ideal, it's terrible, but we have to focus on tasks that help the most people at once so in your case it's just taking longer since it has to be done individually.

  • aliletalilet Member

    One of my VPS has been migrated although not accessible. Another one is offline so it looks like in the process of migration. Luckily I migrated my website another VPS yesterday but it's temporary and once everything is stable, I will move it back to VirMach. After all who can resist 4 core, 8GB RAM, 60GB SSD for $24/year.
    My website is running for like 3, 4 years now without any problems.

    Thanked by 1ZA_capetown
  • VirMachVirMach Member, Patron Provider
    edited July 2022

    @FrankZ said:

    @VirMach said: We're aware. The server itself is online, controls have an issue. SEAZ008 too, and one other one I can't remember the name on for Ryzen.

    DALZ006 ?

    No, that one's fine. Dallas is just not having a good time. I did make some improvements but really at this point we're just waiting for DC hands and network engineer. Dallas is one of those locations that's "lacking" right now when it comes to that.

    For example we put in a hands request to get some RAM swapped out and disks put in, as an emergency request, and one day later the tech got to it and only had enough time to do the RAM swap but not putting in the disk...

    Thanked by 1FrankZ
  • passwapasswa Member

    Any news about storage vps in Tokyo?@virmach

  • huffaudreadshuffaudreads Member
    edited July 2022

    @VirMach

    after 03/16 , Tokyo storage pre-order , When turn on ?

  • @VirMach Please update latest news?

  • For people facing issues with OS installation due to templates and ISOs not being available, you may follow the below method suggested by @Daniel15:

    @Daniel15 said:
    This guide is... overly complex. Just either:

    1. Start netboot.xyz via iPXE, if the provider allows it. https://netboot.xyz/booting/ipxe/; or
    2. apt install grub-imageboot, throw the netboot.xyz ISO into /boot/images, run update-grub2, reboot, and pick netboot.xyz at the GRUB menu (via VNC). The entire installer will be in RAM so it's OK to delete the partition you booted from as part of the installation.

    Either one will let you run the regular installer for a bunch of Linux distros.

    Thanked by 1FrankZ
This discussion has been closed.