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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More
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something weird happen to my VM. sometimes my VM IP connecting to another VM. maybe @VirMach assign 1 IP to 2 VM? is that even possible?
i still can do ssh even when i killed the ssh service, but of course i got wrong password error because it's not my vm.
IP: 149.57.135.56 (LAXA018)
Paying for unusable services is pricey regardless of how dirt cheap they are.
the thing which frightens me most is that is eems as virmach dies not seem to have any sufficient monitoring of his own nodes.
or some proper status page of some sort, they reported german host nodes "restarts because of bad io" like 1.5 weeks ago, no update since.
at least file proper outage reports and supply an eta
My VPS on LAXA031 is back online again. Now everything is working.
vps down, and the node is offline, and now I see nothing in the panel, magic
Update:
The VPS controls will go down shortly for maintenance.
@VirMach
Something weird happened with one of my VM on node SEAKVM11. The node was locked yesterday, so probably the VM has been migrated (I not received notification about it). And now if I try to check the VM details on the WHMCS, it's totally "empty". NO node name, no hostname(disappared), not assigned IP addresses, no VM specifications. When I try to open the SolusVM panel, it provide also an error: "Error 521, Web server is down" (by CloudFlare).
https://i.ibb.co/RTLL00T/2022-07-11-150250.png
Anyone else have a similar experience with this old node / migration process?
Hopefully this fixes the control panel issue with LAXA024. My other servers are more stable now (LAXA006 up for 7 days, FFME001 up for 4 days)
They're doing maintenance on the panel atm.
Thank You for the information
They mentioned only the SolusVM on the 'Network Status' page, and it's a WHMCS. But now, I know and i will be patient.
@titus yes I had one of those a while ago, it corrected itself without the need for a ticket or anything form my part
EDIT: Oh never mind, "a while ago", I logged in again just now, and seems like all mine are blank right now again :-O :-)
And WHMCS blanked in that process, it seems.
Should be back up and working, Soon™
I mean SolusVM runs half of the shit there (or even more) - you don't expect everything working in WHCMS when Solus is down for maintenance - basic billing things probably works, but those that rely on SolusVM won't and it's expected, isn't it? :-D
Honestly I focused only this VM, node. I checked the network status page, but searched only node names and location directly. and not checked any other deeper. (When I went to sleep the node was locked and wanted to find out what happened with it). It's an unlucky situation, because the VM maybe online now and they assigned a new IP but I can't find out (without notification email). Thx for the answers!
@virmach it has now been over a week that my server on DALZ009 has been down with zero communication from you.
That's over a week of service, that I paid for, that I am not getting. And I am not alone.
You need to address your customers. You don't have social media to complain to. Your tickets have gone unanswered. Your status page doesn't save its history or update in a timely manner. YOU NEED TO COMMUNICATE.
How are you going to resolve this? When? What will you offer your customers that have been impacted by this?
Seriously close to pulling our multiple servers if something is not done or you continue your radio silence. Please. Say or do SOMETHING.
P.S. it is not and should not be our responsibility, as customers, to jump through hoops and read 50+ pages of a forum just to fix our servers. Not our job. It's yours. There is no reason we should be doing your work for you.
Virmach is for hobby, dont host important stuff here, you cant trust them
Not even online enough for hobby.
No need to be quite so silly and quite so melodramatic.
This is the first huge migration event and most disruptions there's ever been.
And still the majority of things did migrate relatively smoothly and are working.
Yes there's been lots of unexpected hick-ups, and still some things that need to be fixed, but everything is being worked on and sorted out at a far quicker rate than most realise that only focus on their single or few non working VM's.
Things were great before and will be great again, just be patient.
And those that feel they can't be patient and wait for everything to be sorted and needs to leave, then that's also fine. But no need to get overly dramatic. :-)
Stay calm. And idle! :-D
After they fixed control panel today, I managed to reinstall my migrated VPS on
FFME004
works fine now
Six hours later the IP info is back, but all the OS images have been removed under the VPS Control panel "reinstall" button. The RYZEN compatible most recent releases have gone 'poof'. Had two servers that have been turned off awaiting a need, now the ability to provision them for use will be decided by useable OS images being offered again. Hey, now I know what a successful DDOS attack is like from the receiver's side -- a unusable server
Well this is a new one for me. One of my servers migrated to LAXA019 with a new IP, but there seems to be another server already on this IP. Clicking fix networking in the billing panel lets me connect briefly, then the connection is dropped and a different server is responding instead, with my client warning me the SSH host key has changed. Clicking fix networking again repeats the cycle, letting me connect briefly each time before another system takes it back over. Anyone have any thoughts? I know there's mention of some possible hardware maintenance on the node, but this didn't seem like something related to that.
We're aware, putting in a request with DC hands.
Have they started Buffalo migrations now? One of mine has been down most of today and control panel says it is in unknown state. It had very good uptime until now.
@VirMach why NY10GKVM61 is not connected to Solusvm? It once was many months ago, but now, no.
We moved SolusVM to a new server. All non-Ryzen nodes will be in an unknown state and controls unavailable right now, I'll create a network issue for it.
Node Name SJCZ008
my ip is unavailable 194.33.39.19
productdetails id: 637647
always offline
VNC doesn't work either / can't ping
Please help to solve it. Thanks
MJJ is invincible
I'm thinking that I spend a lot of time every day looking for comments on the forum to see if you have fixed it. Your ticket system is directly paralyzed
PS: Why are there no similar nodes in my situation. @VirMach Boss please fix it
My VPS on LAXA031 is offline again. I did nothing before this. It should be caused by the @VirMach admins.
Main IP pings: false
Node Online: false
Service online: offline
Operating System: linux-ubuntu-20.04-x86_64-minimal-latest-v2
Service Status:Active
Registration Date:2016
To add even more INSULT to injury, the crap client login panel bans you when you try to check the status of this circus. REALLY, VirMach!!!!
This is the third time my IP has been banned when all I'm trying to do is see if my DOZEN VPS's are functioning. Your message states I had 74 FAILED login attempts when I have NO failed login attempts. I pass the recaptha, then I put in my 2FA and I go right on in, there are NO failed login attempts. I'm on a linux laptop with no windows virus or malware. I have checked MAYBE a dozen times today but the VirMach customer portal is garbage. Absolute GARBAGE. I have several VPN tunnels so I have plenty of other IP's to use, but this is the last straw. Your careless treatment of a loyal customer WILL not end well for you. I have put in one cancelation and there will be more to come. Just bought 5 more from other vendors. There will be a migration allright!!! Away from the arrogance and incompetence. There's a price for grief and aggravation. Remember, I'm PROFIT and you're OVERHEAD. Profit is going elsewhere.
@VirMach admins... just so you see this thread.
To add even more INSULT to injury, the crap client login panel bans you when you try to check the status of this circus. REALLY, VirMach!!!!
This is the third time my IP has been banned when all I'm trying to do is see if my DOZEN VPS's are functioning. Your message states I had 74 FAILED login attempts when I have NO failed login attempts. I pass the recaptha, then I put in my 2FA and I go right on in, there are NO failed login attempts. I'm on a linux laptop with no windows virus or malware. I have checked MAYBE a dozen times today but the VirMach customer portal is garbage. Absolute GARBAGE. I have several VPN tunnels so I have plenty of other IP's to use, but this is the last straw. Your careless treatment of a loyal customer WILL not end well for you. I have put in one cancelation and there will be more to come. Just bought 5 more from other vendors. There will be a migration allright!!! Away from the arrogance and incompetence. There's a price for grief and aggravation. Remember, I'm PROFIT and you're OVERHEAD. Profit is going elsewhere.
Someone had a bad day ^
TYOC030 / TYOC028 Node down? i can't boot my box,
it also have 3 times of IPv4 changes, i don't even asked for it