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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • theloafingonetheloafingone Member
    edited July 2022

    @VirMach said:

    It's possible to get your old one back if it's still available but that may not be likely. We'd need to migrate you to the server using it.

    We had to change them sooner with short notice (and some people didn't get the email because SolusVM was overloading) because many nodes were running out of IP addresses for migrated services. We previously had these nodes using a mix of multiple subnets and we have to move them back to one per server so we can improve network configuration at a later date, and we were originally going to only do it for that and with more notice and with the option to migrate and keep your IP. This didn't happen. Technically speaking, Tokyo didn't have to be done on all of them so soon but the person in charge of doing these did them with the assistance of a script and it was set up to do all of them so Tokyo was caught in the crossfire.

    Thanks for the detailed explanation. Might want to check into solusVM's reconfigure network script because it configured the wrong network interface for my migration (unless this was already fixed as per your most recent post).

  • Matix8981Matix8981 Member
    edited July 2022

    @VirMach
    My VM's FFME003/FFME005 from a days from migrations are still broken, any action from panel doesn't work start/stop, reinstall. Of course i choosed option without data migration. (Ticket #860081)

  • fanfan Veteran

    @theloafingone said: If you confirmed "ens3" is your actual interface in "ip link show",

    did you try "sudo systemctl restart networking" or a restart?

    Yes, tried both. If eth0 is present in the interfaces file, restarting networking would result in error, ens3 restarts fine, but won't connect to the Internet. I'm guessing it could be something related to the gateway?

  • kendidkendid Veteran

    @Matix8981 said:
    @VirMach
    My VM's FFME003/FFME005 from a days from migrations are still broken, any action from panel doesn't work start/stop, reinstall. Of course i choosed option without data migration. (Ticket #860081)

    Also a FFME003 migrator. Migration was automated (I didn't initiate) - I've tried everything to get it to boot. I am holding off putting in a ticket, as I'm sure they are overloaded and trying to get this up and running

  • VirMachVirMach Member, Patron Provider
    edited July 2022

    @Matix8981 said:
    @VirMach
    My VM's FFME003/FFME005 from a days from migrations are still broken, any action from panel doesn't work start/stop, reinstall. Of course i choosed option without data migration. (Ticket #860081)

    @kendid said:

    @Matix8981 said:
    @VirMach
    My VM's FFME003/FFME005 from a days from migrations are still broken, any action from panel doesn't work start/stop, reinstall. Of course i choosed option without data migration. (Ticket #860081)

    Also a FFME003 migrator. Migration was automated (I didn't initiate) - I've tried everything to get it to boot. I am holding off putting in a ticket, as I'm sure they are overloaded and trying to get this up and running

    A very small amount of these are left over and part of the disk issues I mentioned in my last post. This is due to them being in a state of dropping off disks, it messed with some migrations, they're being corrected today.

  • When will migration to Miami servers be available?

  • VirMachVirMach Member, Patron Provider

    @stephanuk said:
    When will migration to Miami servers be available?

    That's an error in that text, it should have said that we're expanding to Miami. Anyway, Miami is just waiting on LOA. It can be up at any given time, we're just not doing it before fixing everything else, so tomorrow at the soonest and that's if we run into 0 problems with the public networking using those IP addresses.

    Thanked by 3FrankZ skorous SinV
  • @VirMach said:

    @Matix8981 said:
    @VirMach
    My VM's FFME003/FFME005 from a days from migrations are still broken, any action from panel doesn't work start/stop, reinstall. Of course i choosed option without data migration. (Ticket #860081)

    @kendid said:

    @Matix8981 said:
    @VirMach
    My VM's FFME003/FFME005 from a days from migrations are still broken, any action from panel doesn't work start/stop, reinstall. Of course i choosed option without data migration. (Ticket #860081)

    Also a FFME003 migrator. Migration was automated (I didn't initiate) - I've tried everything to get it to boot. I am holding off putting in a ticket, as I'm sure they are overloaded and trying to get this up and running

    A very small amount of these are left over and part of the disk issues I mentioned in my last post. This is due to them being in a state of dropping off disks, it messed with some migrations, they're being corrected today.

    What about LAXA031? Any idea what's wrong with that node?

  • VirMachVirMach Member, Patron Provider

    Los Angeles Storage still keeps freezing up. I had to repair the filesystem for the root partition and one of our backup VMs there so it's possible there's some corruption on other VMs as well.

    RAM was tested again, it's fine.
    CPU not throwing any errors.
    NIC is fine.
    Kernel had some incompatibility but motherboard BIOS was updated to be compatible.

    At this point it might actually just be the RAID controller even though it passes all tests and shows as healthy, and CacheVault shows as healthy as well. All disks healthy as well. We already have another RAID controller available in Los Angeles, I'm just trying to finish exhausting our options before I try a RAID controller swap while it may already have caused problems because I really want to avoid data loss.

    What's weird is that it was stable until we had to do the VLAN change.

    Thanked by 2FrankZ Rosyor
  • plumbergplumberg Veteran, Megathread Squad

    Q - I have quite some idlers here... How do I know if my service was migrated or ready for migration? Couple weeks ago I got 7-8 emails about impending migrations
    thanks

  • @plumberg said:
    Q - I have quite some idlers here... How do I know if my service was migrated or ready for migration? Couple weeks ago I got 7-8 emails about impending migrations
    thanks

    Check to see if your IP or processor changed.
    I got about 12 of those mails. 8 of my servers have been moved so far. 6 went without a hitch. Two wouldn't boot (PHXZ003 and LAXA031).

    @FrankZ helped me resolve the issue with PHXZ003 and nobody has any idea what to do with LAXA031for now.

    Thanked by 2plumberg FrankZ
  • FZhangFZhang Member

    @VirMach said:

    CPU steal issue: Mostly affecting NYC, but a few others as well. These are mostly from VMs stuck in a boot loop, we're trying to clean these up today. This may also inadvertently negatively affect networking and cause higher interrupts in combination with ARP packets issue which was exasperated with additional servers being added and we already have a solution planned.

    Thanks for the update! Hopefully my machines will start working correctly.

  • VirMachVirMach Member, Patron Provider
    edited July 2022

    @DanSummer said: and nobody has any idea what to do with LAXA031for now.

    Not sure if you mean offline or network not working but there is a single VM on LAXA031 that's offline and we've been tracking and working on it today. Looks like the re-syncing of data just completed so I've booted it up (and reconfiguring now.)

  • cmpecmpe Member

    Question about rdns, in the email notification it said:

    rDNS requests will be unavailable for some time. If you require rDNS, please begin to make other temporary arrangements. Once rDNS is available, the button will appear and function on your service details page. Old rDNS requests will not function since your IP address is changing.

    I see the rDNS button on my service page and going through that opens a ticket that looks to be automatically processed with a "completed" message but reverse lookups still fail after several days.

    But now I am re-reading it, it says the button has to show up AND function.

    Any ETA on when rDNS requests will work?

    thx

  • VirMachVirMach Member, Patron Provider

    @cmpe said:
    Question about rdns, in the email notification it said:

    rDNS requests will be unavailable for some time. If you require rDNS, please begin to make other temporary arrangements. Once rDNS is available, the button will appear and function on your service details page. Old rDNS requests will not function since your IP address is changing.

    I see the rDNS button on my service page and going through that opens a ticket that looks to be automatically processed with a "completed" message but reverse lookups still fail after several days.

    But now I am re-reading it, it says the button has to show up AND function.

    Any ETA on when rDNS requests will work?

    thx

    We have to set them up. We'll most likely switch over to getting it to work directly on SolusVM so once it's done you'll most likely know it's done if the rDNS button takes you to a pop-up that says to navigate to SolusVM.

  • @u104b230 said:

    @VirMach said:

    @titus said:
    Anyone else detected outage on node "LA10GKVM26"? I have two VM on them, and both went offline, I'm not able to reach them about a day ago. I not see any information from this node on the 'network status' page. Thx!

    Or this is THE sign, to time to migrate them to a Ryzen node? :)

    This was part of the LA outage.

    The same problem occurs with LA10GKVM14.

    Dear VirMach Customers,

    We are currently investigating several outages in Los Angeles. We will update this post when we have more news regarding the situation.

    Update 7:42PM 06/23/2022 - LA10GKVM24 has been booted and is now online

    Update 7:55PM 06/23/2022 - LA10GKVM15, LA10GKVM18, LA10GKVM19 have also been booted and are now online

    Update 9:28PM 06/23/2022 - LA10GKVM26 has been booted and is now online.

    Update 12:56AM 06/24/2022 - After further troubleshooting, we have determined that both LAKVM36 and LA10GKVM14 have failed power supplies. We will ship 2 replacement PSUs next day air to get these replaced as soon as possible.

    @VirMach
    LA10GKVM14 still not working?
    I can't find any information at "https://billing.virmach.com/serverstatus.php?view=open"

  • @VirMach said:

    @DanSummer said: and nobody has any idea what to do with LAXA031for now.

    Not sure if you mean offline or network not working but there is a single VM on LAXA031 that's offline and we've been tracking and working on it today. Looks like the re-syncing of data just completed so I've booted it up (and reconfiguring now.)

    No, servers on that node have no access to internet. network reconfigure doesn't help. They show as online but you can't reach them from outside. Essentially, they act as if they only have internal network with vnc connection.

    Thanked by 1dudu
  • passwapasswa Member

    @passwa said:

    Half a month has passed, and I cannot boot, reinstall the operating system, or enter vnc.

    @VirMach

  • tuctuc Member
    edited July 2022

    @DanSummer said:

    @VirMach said:

    @DanSummer said: and nobody has any idea what to do with LAXA031for now.

    Not sure if you mean offline or network not working but there is a single VM on LAXA031 that's offline and we've been tracking and working on it today. Looks like the re-syncing of data just completed so I've booted it up (and reconfiguring now.)

    No, servers on that node have no access to internet. network reconfigure doesn't help. They show as online but you can't reach them from outside. Essentially, they act as if they only have internal network with vnc connection.

    I have a vps migrated to LAXA031, that once had a custom ISO mounted. The VPS however won't ON if any ISO mounted, and is unable to reach the default gateway no matter how I configure network interfaces while the gateway is reachable from the Internet. So, the VPS has no internet, and no way to reinstall OS using ISO.

    Thanked by 1DanSummer
  • @VirMach said:

    @DanSummer said: and nobody has any idea what to do with LAXA031for now.

    Not sure if you mean offline or network not working but there is a single VM on LAXA031 that's offline and we've been tracking and working on it today. Looks like the re-syncing of data just completed so I've booted it up (and reconfiguring now.)

    Both my servers on LAX-A030 and LAX-A031 behave the same way, can VNC to it but can not access the internet, network configuration looks okay to me, but the server can not ping the gateway or any public IPs.

    Thanked by 1dudu
  • s12321s12321 Member

    I've got a 7 years old light weight vps at LAKVM7 - it has never caught a issue like this before the "migration gathering" - it has offline 4 days, it is finally online, but it cannot boot and it is not running my image. So, another week? I did not expect this long, I will move everything temporary first next time.

    The new order in this post is not started migration yet, but it's better to do something for reducing service downtime.

    I know @VirMach is doing something, please keep it up.

  • cmpecmpe Member

    I've got 5 VMs right now, looks like all but 1 have been migrated.

    If the "Ryzen Migrate" button does not show up, does that mean it's expected to be migrated soon?

    The last VM I can reinstall the OS so wondering if I can choose which location to migrate to.

  • root9000root9000 Member
    edited July 2022

    Why do I get this email?
    My FFME005 VPS has been stopped for a long time, it cannot be started, and reinstalling the system does not work.

    Main IP pings: false
    Node Online: false
    Service online: offline
    Operating System: linux-debian-11-x86_64-gen2-v1
    Service Status:Active
    Registration Date:2018-11-26

  • @cmpe said: If the "Ryzen Migrate" button does not show up, does that mean it's expected to be migrated soon?

    Mine were all migrated to Ryzen without using that button (didn't even show up for half of them).

  • CrabCrab Member

    Would Frankfurt be stable enough now to give a paid, $5 migration a shot?

  • @VirMach Tokyo Storage 2TB after 3/14 , any latest news?

  • @VirMach
    Node Name SJCZ008
    my ip is unavailable 194.33.39.19

    productdetails id:637647

    always offline
    VNC doesn't work either / can't ping
    Please help to solve it. Thanks
    MJJ is invincible

    I'm thinking that I spend a lot of time every day looking for comments on the forum to see if you have fixed it. Your ticket system is directly paralyzed

  • @VirMach said:

    @DanSummer said: and nobody has any idea what to do with LAXA031for now.

    Not sure if you mean offline or network not working but there is a single VM on LAXA031 that's offline and we've been tracking and working on it today. Looks like the re-syncing of data just completed so I've booted it up (and reconfiguring now.)

    Is there an estimate of time to fix the problem on LAXA031?
    --------LAXA031---------
    Two days ago, I found I lost my connection to my VPS.
    On the control panel, I found the IP was changed to 149.57.#.# on node LAXA031.
    I tried to follow the instructions to fix the connection and all operations failed.
    I reinstalled OS and got no luck.
    I tried to access my VPS with VNC, but only see "login incorrect". There is nowhere to get the VNC login credentials.

    I used "Fix Internet/ Reconfigure Network" and "Troubleshoot".
    The "Troubleshoot" returns messages like:

    Main IP pings: false
    Node Online: false
    Service online: online
    Operating System: linux-ubuntu-20.04-x86_64-minimal-latest-v2
    Service Status:Active
    Registration Date:2016

  • VoidVoid Member

    @root9000 said:
    Why do I get this email?
    My FFME005 VPS has been stopped for a long time, it cannot be started, and reinstalling the system does not work.

    Main IP pings: false
    Node Online: false
    Service online: offline
    Operating System: linux-debian-11-x86_64-gen2-v1
    Service Status:Active
    Registration Date:2018-11-26

    What does the suspension reason say ?

  • @jmaxwell said:

    @root9000 said:
    Why do I get this email?
    My FFME005 VPS has been stopped for a long time, it cannot be started, and reinstalling the system does not work.

    Main IP pings: false
    Node Online: false
    Service online: offline
    Operating System: linux-debian-11-x86_64-gen2-v1
    Service Status:Active
    Registration Date:2018-11-26

    What does the suspension reason say ?

    overdue payment.

This discussion has been closed.