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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • VirMachVirMach Member, Patron Provider

    We're scheduling maintenance to replace 3 failed disks in Tokyo, with new ones so we can generate the services. Emails will be sent out soon, these should essentially just be a quick reboot.

  • VirMachVirMach Member, Patron Provider
    edited April 2022

    @RecD said:
    https://virmach.com/ryzen-special-offer-news-updates/
    needs an update.
    Last Update: April 18, 2022

    @tototo said:

    @vincentwenad said:

    @AlwaysSkint said:

    @vincentwenad said: to ask for disk recreation yesterday.

    You don't pay much attention to there being hundreds (if not more) of Tickets before you? Nor the major outages of other nodes.

    I am just simply ask for the normal operating time so I can have a schedule for my work, but not urging anyone to expediting my ticket. Please do not be such hostile.

    I like VirMach's service, but if you need to schedule work, I recommend to stay away their Tokyo node. It has good connections to China but if it is for business use you should choose a more expensive / effective service.

    We're considering having a different line of service with 10Gbps line that we sell at a premium. I have noticed that when a bunch of tiny plans go on a server, no matter how good the network blend is or the hardware, it's just not able to keep up with the tons of what I assume to be VPN traffic. The packet levels end up being insanely high, similar to a tiny denial of service attack. The NIC just isn't built for that and I've tuned the settings for it to be relatively stable, but still.

    As for hardware, the disks we're keeping are stable. The rest we're removing.

  • AlwaysSkintAlwaysSkint Member
    edited April 2022

    @Virmach Having a bit of a 'mare in Seattle too. :|

  • fanfan Veteran

    @VirMach said: The packet levels end up being insanely high, similar to a tiny denial of service attack.

    Could this happen to storage plans too?

  • VirMachVirMach Member, Patron Provider

    @AlwaysSkint said:
    @Virmach Having a bit of a 'mare in Seattle too. :|

    If you're talking about SEAZ001, I finally ended up making them realize what's being requested after having a meltdown and they've been taking an entire day so far to fulfill an emergency maintenance request since.

    Unfortunately, I can't have clones of myself at every facility, yet.

  • VirMachVirMach Member, Patron Provider
    edited April 2022

    @fan said:

    @VirMach said: The packet levels end up being insanely high, similar to a tiny denial of service attack.

    Could this happen to storage plans too?

    Unless people end up using storage nodes as seedboxes, probably not, and even then, still no, because they have a different highly functional NIC. Even if they use it as seedboxes and it ends up being the same less capable NIC, still no, because it'll be a lower quantity of total people.

    Thanked by 2fan FrankZ
  • @VirMach said:
    We're considering having a different line of service with 10Gbps line that we sell at a premium. I have noticed that when a bunch of tiny plans go on a server, no matter how good the network blend is or the hardware, it's just not able to keep up with the tons of what I assume to be VPN traffic. The packet levels end up being insanely high, similar to a tiny denial of service attack. The NIC just isn't built for that and I've tuned the settings for it to be relatively stable, but still.

    This would be fantastic, I really miss my 10G burst from CC. Was a super nice little perk when I was moving backups off the box, etc. Would happily pay a bit more for that again.

  • @VirMach said:
    If you're talking about SEAZ001, I finally ended up making them realize what's being requested after having a meltdown and they've been taking an entire day so far to fulfill an emergency maintenance request since.

    Is this INAP's remote hands or does DediPath have staff there? INAP's hands have always been great for us and pretty knowledgable, but I suppose it varies per DC and we haven't been in any of their Seattle locations.

  • VirMachVirMach Member, Patron Provider

    @LiliLabs said:

    @VirMach said:
    We're considering having a different line of service with 10Gbps line that we sell at a premium. I have noticed that when a bunch of tiny plans go on a server, no matter how good the network blend is or the hardware, it's just not able to keep up with the tons of what I assume to be VPN traffic. The packet levels end up being insanely high, similar to a tiny denial of service attack. The NIC just isn't built for that and I've tuned the settings for it to be relatively stable, but still.

    This would be fantastic, I really miss my 10G burst from CC. Was a super nice little perk when I was moving backups off the box, etc. Would happily pay a bit more for that again.

    Yeah, we mostly skipped over "clustering" our nodes up at the beginning. I do have around four built 10Gbps nodes right now, I'm trying to decide where to put them. The options I've been considering:

    • Send one per "main" location we have (minus Amsterdam right now, probably Frankfurt instead.) Bring back 10Gbps option.
    • Send all of them to Chicago, where we have 10Gbps unmetered and let people go wild with 10Gbps unmetered fair use plans.
    • Send all of them to Tokyo for a more premium line of services
    Thanked by 1FrankZ
  • VirMachVirMach Member, Patron Provider
    edited April 2022

    @LiliLabs said:

    @VirMach said:
    If you're talking about SEAZ001, I finally ended up making them realize what's being requested after having a meltdown and they've been taking an entire day so far to fulfill an emergency maintenance request since.

    Is this INAP's remote hands or does DediPath have staff there? INAP's hands have always been great for us and pretty knowledgable, but I suppose it varies per DC and we haven't been in any of their Seattle locations.

    I think it's a combination of DediPath trying to schedule things to save money, and the added "middle-man" effect that comes in with communication. We had the same problem when we were under one of CC's "subsidiaries" if you could call it that. Once we moved direct to CC, it improved.

    The saving money part is fine when it doesn't absolutely drag out to an insane degree, especially for an "emergency" rate ticket.

  • VirMachVirMach Member, Patron Provider

    @VirMach said:

    @AlwaysSkint said:
    @Virmach Having a bit of a 'mare in Seattle too. :|

    If you're talking about SEAZ001, I finally ended up making them realize what's being requested after having a meltdown and they've been taking an entire day so far to fulfill an emergency maintenance request since.

    Unfortunately, I can't have clones of myself at every facility, yet.

    If I don't get an update in the next few hours we're going to just assume they lost the disk or whatever... and proceed with re-creations for now.

    Thanked by 2AlwaysSkint FrankZ
  • @VirMach said:

    • Send all of them to Chicago, where we have 10Gbps unmetered and let people go wild with 10Gbps unmetered fair use plans.

    I think this might be the best case scenario but I'd be cautious with offering unmetered, a few people usiing 1-2gbit constantly can degrade the network for everyone else. (Also check PM if you have the time, sent over some info about INAP, etc)

  • AlwaysSkintAlwaysSkint Member
    edited April 2022

    @VirMach said: and proceed with re-creations for now.

    As mentioned some pages back, it's no big deal for me as I have a forlorn hope to migrate it to NYC. ;) I'm just a tad surprised at how long SEAZ001 is u/s.

  • I want to do something to help VirMach but have no idea :'(

  • @VirMach said:
    I think it's a combination of DediPath trying to schedule things to save money, and the added "middle-man" effect that comes in with communication. We had the same problem when we were under one of CC's "subsidiaries" if you could call it that. Once we moved direct to CC, it improved.
    The saving money part is fine when it doesn't absolutely drag out to an insane degree, especially for an "emergency" rate ticket.

    That makes sense but it's still not ideal, espeically for higher priority tickets. Might make sense if you're not paying for the hands (complimentary service, etc), but if you're paying then that's unacceptable. The communication makes sense but it's just a drive swap. I feel like that should be extremely trivial vs a board replacement, specialized equipmnt, etc. Maybe I'm just expecting too much though.

  • VirMachVirMach Member, Patron Provider

    @LiliLabs said:

    @VirMach said:

    • Send all of them to Chicago, where we have 10Gbps unmetered and let people go wild with 10Gbps unmetered fair use plans.

    I think this might be the best case scenario but I'd be cautious with offering unmetered, a few people usiing 1-2gbit constantly can degrade the network for everyone else. (Also check PM if you have the time, sent over some info about INAP, etc)

    Well it'd be fair use and if they cause network degradation we'd talk to them about it. But I guess you're right, unmetered might still paint a false picture. How about this, if we go with the Chicago idea, we'd still advertise it as however many TB, we'd just sell a specific plan that doesn't get suspended immediately if you go over, and we waive overages. Could be interesting.

  • @VirMach said:

    @LiliLabs said:

    @VirMach said:
    We're considering having a different line of service with 10Gbps line that we sell at a premium. I have noticed that when a bunch of tiny plans go on a server, no matter how good the network blend is or the hardware, it's just not able to keep up with the tons of what I assume to be VPN traffic. The packet levels end up being insanely high, similar to a tiny denial of service attack. The NIC just isn't built for that and I've tuned the settings for it to be relatively stable, but still.

    This would be fantastic, I really miss my 10G burst from CC. Was a super nice little perk when I was moving backups off the box, etc. Would happily pay a bit more for that again.

    Yeah, we mostly skipped over "clustering" our nodes up at the beginning. I do have around four built 10Gbps nodes right now, I'm trying to decide where to put them. The options I've been considering:

    • Send one per "main" location we have (minus Amsterdam right now, probably Frankfurt instead.) Bring back 10Gbps option.
    • Send all of them to Chicago, where we have 10Gbps unmetered and let people go wild with 10Gbps unmetered fair use plans.
    • Send all of them to Tokyo for a more premium line of services

    Send to NYC.

  • From what I captured from the VM ethernet, there are lots of pkt which are not supposed to be sent to/through my VM, those packets have neither destination nor source targeted to my machine, and furthermore, those are more likely a SYN attack from outside to your network blend, I think that may also impact the node networking performance?

    Thanked by 1FrankZ
  • VirMachVirMach Member, Patron Provider

    @serverfunlet said:
    From what I captured from the VM ethernet, there are lots of pkt which are not supposed to be sent to/through my VM, those packets have neither destination nor source targeted to my machine, and furthermore, those are more likely a SYN attack from outside to your network blend, I think that may also impact the node networking performance?

    Yes, I've noticed that as well. Not a lot that can be done for it but we're discussing some improvements that we can try doing. We do have a small layer of protection at the host node that we can try beefing up a little bit.

    Thanked by 1FrankZ
  • that explains why my ping at TYOC040 is fluctuating

  • VirMachVirMach Member, Patron Provider

    @cybertech said:
    that explains why my ping at TYOC040 is fluctuating

    I still haven't applied some of the NIC optimizations to that node yet. It's somewhere on my list.

    Thanked by 1FrankZ
  • @VirMach said:
    Well it'd be fair use and if they cause network degradation we'd talk to them about it. But I guess you're right, unmetered might still paint a false picture. How about this, if we go with the Chicago idea, we'd still advertise it as however many TB, we'd just sell a specific plan that doesn't get suspended immediately if you go over, and we waive overages. Could be interesting.

    Maybe a plan that's speed capped but unmetered? Like 250mbps unmetered, etc. Might be useful for people pushing large amounts of data without worrying about overages, etc.

    Thanked by 1FrankZ
  • @VirMach said:

    @fan said:

    @VirMach said: The packet levels end up being insanely high, similar to a tiny denial of service attack.

    Could this happen to storage plans too?

    Unless people end up using storage nodes as seedboxes, probably not, and even then, still no, because they have a different highly functional NIC. Even if they use it as seedboxes and it ends up being the same less capable NIC, still no, because it'll be a lower quantity of total people.

    and there's no update on this yet.

    and Trying to send out Tokyo on Monday. Los Angeles is ready

  • @VirMach said:

    @LiliLabs said:

    @VirMach said:
    We're considering having a different line of service with 10Gbps line that we sell at a premium. I have noticed that when a bunch of tiny plans go on a server, no matter how good the network blend is or the hardware, it's just not able to keep up with the tons of what I assume to be VPN traffic. The packet levels end up being insanely high, similar to a tiny denial of service attack. The NIC just isn't built for that and I've tuned the settings for it to be relatively stable, but still.

    This would be fantastic, I really miss my 10G burst from CC. Was a super nice little perk when I was moving backups off the box, etc. Would happily pay a bit more for that again.

    Yeah, we mostly skipped over "clustering" our nodes up at the beginning. I do have around four built 10Gbps nodes right now, I'm trying to decide where to put them. The options I've been considering:

    • Send one per "main" location we have (minus Amsterdam right now, probably Frankfurt instead.) Bring back 10Gbps option.
    • Send all of them to Chicago, where we have 10Gbps unmetered and let people go wild with 10Gbps unmetered fair use plans.
    • Send all of them to Tokyo for a more premium line of services

    My vote is send one per main location, I'm with LiliLabs, the 10gbit burst was really nice to have. I'd personally rather have a fixed amount of transfer in my preferred location than unlimited fair use.

    Thanked by 1FrankZ
  • @VirMach said:
    Just going to announce a little prize since I feel bad about the people who've waited until now for Tokyo.

    There's about 200 of these or so left; I've provided a previous update that's more accurate. Fifty (50) of these that get created near the end this week, I'm going to randomly select, and for transparency, I'll post the invoice or order IDs here. I'll then check them and see if they followed all the guidelines, or more specifically if they did not create any tickets asking for personal updates, ETA, and so on, and understood it's a pre-order. I'll double their term length as a token of gratitude for their patience and being courteous.

    Hopefully this will be a morale boost for those remaining. This will include storage if they happen to be part of the activations this week (I don't know if they will.)

    (edit) So this means if you purchased annually and qualify, you get an extra year. If you purchased biennially, then you get two extra years.

    Seeing that virmach has launched a special event, I hope that I can also be lucky to win the prize, invoice! #1417908

  • VirMachVirMach Member, Patron Provider

    @bakageta said:

    @VirMach said:

    @LiliLabs said:

    @VirMach said:
    We're considering having a different line of service with 10Gbps line that we sell at a premium. I have noticed that when a bunch of tiny plans go on a server, no matter how good the network blend is or the hardware, it's just not able to keep up with the tons of what I assume to be VPN traffic. The packet levels end up being insanely high, similar to a tiny denial of service attack. The NIC just isn't built for that and I've tuned the settings for it to be relatively stable, but still.

    This would be fantastic, I really miss my 10G burst from CC. Was a super nice little perk when I was moving backups off the box, etc. Would happily pay a bit more for that again.

    Yeah, we mostly skipped over "clustering" our nodes up at the beginning. I do have around four built 10Gbps nodes right now, I'm trying to decide where to put them. The options I've been considering:

    • Send one per "main" location we have (minus Amsterdam right now, probably Frankfurt instead.) Bring back 10Gbps option.
    • Send all of them to Chicago, where we have 10Gbps unmetered and let people go wild with 10Gbps unmetered fair use plans.
    • Send all of them to Tokyo for a more premium line of services

    My vote is send one per main location, I'm with LiliLabs, the 10gbit burst was really nice to have. I'd personally rather have a fixed amount of transfer in my preferred location than unlimited fair use.

    Okay, we'll do it this way and send it to all locations that also have a storage node.

    Thanked by 2FrankZ bakageta
  • @VirMach said:
    Okay, we'll do it this way and send it to all locations that also have a storage node.

    It's probably worthwhile to have every node connected at 10g on the LAN even if public network is limited to 1g, if you ever roll out internal networking the cross machine connectivity would be amazing to have, especially for locations with the storage nodes.

  • @VirMach said:
    Just going to announce a little prize since I feel bad about the people who've waited until now for Tokyo.

    There's about 200 of these or so left; I've provided a previous update that's more accurate. Fifty (50) of these that get created near the end this week, I'm going to randomly select, and for transparency, I'll post the invoice or order IDs here. I'll then check them and see if they followed all the guidelines, or more specifically if they did not create any tickets asking for personal updates, ETA, and so on, and understood it's a pre-order. I'll double their term length as a token of gratitude for their patience and being courteous.

    Hopefully this will be a morale boost for those remaining. This will include storage if they happen to be part of the activations this week (I don't know if they will.)

    (edit) So this means if you purchased annually and qualify, you get an extra year. If you purchased biennially, then you get two extra years.

    my Invoice #1402140

  • Node DALZ004 network seems to be working now, sweet!

    Performance is awesome. Better than expected. Thanks VirMach!

    Thanked by 1VirMach
  • @liouxunhuan said: my Invoice

    Pumpkin Positive!

    Thanked by 1FrankZ
This discussion has been closed.