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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • SonnyCUISonnyCUI Member

    @VirMach said:

    @SonnyCUI said:

    @VirMach said:

    @SonnyCUI said:

    @VirMach said:

    @SonnyCUI said:
    I have Placed the 4 VPS orders, the system automatic split each one to sub account, when I purchase new vps.

    Create support ticket, the support team said they will merge them to my main account, but finial someone refund my 3 VPS without notice me or the agreement they settle.

    And I wait weeks, no one give me any updates. it's really unacceptable.

    @VirMach Ticket #509751

    The ticket you provided, I don't see that one being cancelled/refunded, it's pending.

    Invoice #1399104 - Ryzen Special 384 LA
    Invoice #1400321 - Ryzen Special 2560 JP
    Invoice #1401040 - STORAGE-250G JP

    already been refunded in my sub account, and money had back, when I wait the support team merge VPS. and wait to now.

    Merge ticket is unrelated to that. Check other ticket, if you have other ticket that may be why.

    I only create merge ticket to avoid any mis understanding, I did not create other ones.

    the support team reply me as:

    "Hi, please provide the order or invoice ID for each of these purchases so that we can track the accounts and merge them into your main account.

    Qi G."

    then I provided the all four invoices (16th MAR), the next day all 3 VPS in sub account had been refunded. and no one reply me or update me on ticket. I know it a week ago.

    @VirMach please help on this, thanks a lot.

    I need other ticket IDs you created.

    @VirMach I only created Ticket #509751 for merge my VPS to my main account.

    Now I create #114194 #498498 #940526 asked recreate invoice to process. thanks a lot.

  • xmcmxmcm Member

    @VirMach 。 If you can, of course, thank you

  • unclewangunclewang Member
    edited March 2022

    Has my service been delayed? I placed the order on 03 / 12 / 2022 (00:08).
    The service has not been opened yet.

  • sindisasindisa Member

    @VirMach said:

    @SakuraCat said:

    @VirMach said:
    Any requests to switch locations I haven't processed yet, please post it again now and be clear about the details. Most if not all should be done, so any left I missed.

    So what are the systems we can use in Tokyo? I tried some systems but the cannot boot.

    (edited)
    I entered the solusvm. It shows that"No media found for this virtual server". How long will the problem be solved?

    You can power it down and try installing now. Debian 7, 10, 11 should work. CentOS 8 should work.

    I'll follow your instructions.. Offline restart is invalid. Can you show me? thank you.

    My invoice

    1396809

  • A1s2A1s2 Member
    edited March 2022

    @A1s2 said:
    Please open for me, I bought it on 3/12, thank you .
    invoice 1397376

    @VirMach I misunderstood sir, please don't delay my order. I will be patient.

  • KuYeHQKuYeHQ Member

    My invoice

    1397721

  • cgs3238cgs3238 Member

    @A1s2 said:

    @A1s2 said:
    Please open for me, I bought it on 3/12, thank you .
    invoice 1397376

    @VirMach I misunderstood sir, please don't delay my order. I will be patient.

    Seems your waiting time will be doubled

  • A1s2A1s2 Member

    @cgs3238 said:

    @A1s2 said:

    @A1s2 said:
    Please open for me, I bought it on 3/12, thank you .
    invoice 1397376

    @VirMach I misunderstood sir, please don't delay my order. I will be patient.

    Seems your waiting time will be doubled

    :((

  • Sahu1990Sahu1990 Member

    @zhuyijun said:
    anyone who still post invoice id has break the rule that virmach said before ,so that make no sense as everyone are on queue to wait for active ,so your vps would not be active early at all

    You don't have to worry, the boss had made it clear that he won't let anyone cut the line:

    While I appreciate the purpose/intention behind a faster deployment, I think others would be upset if I prioritized your order as it is unfair to them.

    Thanked by 1zhuyijun
  • andyleeandylee Barred

    @Sahu1990 said:

    @zhuyijun said:
    anyone who still post invoice id has break the rule that virmach said before ,so that make no sense as everyone are on queue to wait for active ,so your vps would not be active early at all

    You don't have to worry, the boss had made it clear that he won't let anyone cut the line:

    While I appreciate the purpose/intention behind a faster deployment, I think others would be upset if I prioritized your order as it is unfair to them.

    So what does this mean, the order is issued late or early, please forgive my rubbish English
    “Alright everyone, please post your order ID, product ID, or invoice ID if you want no rush on your order. It is very kind of you to post it, as it will give other people a chance to get deployed first.

    All volunteers welcome, just post it below this comment.”

  • VirMachVirMach Member, Patron Provider

    @quanhua92 said:
    @VirMach I don't understand why you only allow refund 1 or 2 servers max but you didn't state that in the offer page.

    You might be right, give me your ticket ID.

    I believe in the comments I specified it is our normal refund policy and limitations but at a glance I also don't notice that being stated. Our normal refund policy is one per customer but it wasn't explicitly stated/linked so in that case we'll honor it. My apologies. I'll double check and see where why we missed it or if we did state it and update you as well.

  • VirMachVirMach Member, Patron Provider

    @nick_ said:
    I'm unable to boot my VPS with an ISO mounted. Please help look into this issue. I tried installing from the Debian 11 template, but it didn't work either. If possible, I'd like to install it from the ISO. Thank you.

    Invoice: 1396713

    Do not use ISO right now. They're not all synced. I'll see why Debian 11 template isn't working if you currently have it on that OS, so please take a moment to attempt to install that right now.

    Thanked by 1nick_
  • Sahu1990Sahu1990 Member
    edited March 2022

    @andylee said:

    @Sahu1990 said:

    @zhuyijun said:
    anyone who still post invoice id has break the rule that virmach said before ,so that make no sense as everyone are on queue to wait for active ,so your vps would not be active early at all

    You don't have to worry, the boss had made it clear that he won't let anyone cut the line:

    While I appreciate the purpose/intention behind a faster deployment, I think others would be upset if I prioritized your order as it is unfair to them.

    So what does this mean, the order is issued late or early, please forgive my rubbish English
    “Alright everyone, please post your order ID, product ID, or invoice ID if you want no rush on your order. It is very kind of you to post it, as it will give other people a chance to get deployed first.

    All volunteers welcome, just post it below this comment.”

    You don't understand what does this mean?
    It means that you can post your invoice ID here to announce that you are willing to delay the activation of your vps in order to make room for others...

    Unbelievable... No wonder there's still so many people posting their invoice ID here...

  • quanhua92quanhua92 Member

    @VirMach said:

    @quanhua92 said:
    @VirMach I don't understand why you only allow refund 1 or 2 servers max but you didn't state that in the offer page.

    You might be right, give me your ticket ID.

    I believe in the comments I specified it is our normal refund policy and limitations but at a glance I also don't notice that being stated. Our normal refund policy is one per customer but it wasn't explicitly stated/linked so in that case we'll honor it. My apologies. I'll double check and see where why we missed it or if we did state it and update you as well.

    Thank you very much for your consideration.
    Here is my ticket: Ticket #265465

    Thanked by 1TonyLeung
  • umzakumzak Member
    edited March 2022

    post your order ID, product ID or invoice ID if you want to delay your service

    Thanked by 2zhuyijun fineln12
  • sorawubsorawub Member

    My order 2962857708

  • DavisDavis Member

    When I placed my order, I chose the wrong location, I should have chosen Tokyo, Could you please change the location to Tokyo? Thanks!
    Invoice：1404755

  • leonardosccdleonardosccd Member

    Invoice # Invoice Date Due Date Total Status
    1396979 03/12/2022 03/19/2022 $8.89 USD Paid

  • zhuyijunzhuyijun Member

    post your order ID, product ID or invoice ID if you want to delay your service

  • foitinfoitin Member
    edited March 2022

    This is the kind of mess you should've expected when your target customers are mostly MJJs. @VirMach

    @zhuyijun said:
    post your order ID, product ID or invoice ID if you want to delay your service

    I have google translate it for you. ( machine translation. not sure if it's understandable or accurate enough)

    如果您想延迟服务，请发布您的订单 ID、产品 ID 或发票 ID

  • zhuyijunzhuyijun Member
    edited March 2022

    @foitin said:
    This is the kind of mess you should've expected when your target customers are mostly MJJs. @VirMach

    @zhuyijun said:
    post your order ID, product ID or invoice ID if you want to delay your service

    I have google translate it for you. ( machine translation. not sure if it's understandable or accurate enough)

    如果您想延迟服务，请发布您的订单 ID、产品 ID 或发票 ID

    you definitely are the one of MJJs

  • leonardosccdleonardosccd Member

    Invoice # Invoice Date Due Date Total Status
    1398639 03/12/2022 03/19/2022 $21.85 USD Paid

  • foitinfoitin Member

    @zhuyijun said:

    @foitin said:
    This is the kind of mess you should've expected when your target customers are mostly MJJs. @VirMach

    @zhuyijun said:
    post your order ID, product ID or invoice ID if you want to delay your service

    I have google translate it for you. ( machine translation. not sure if it's understandable or accurate enough)

    如果您想延迟服务，请发布您的订单 ID、产品 ID 或发票 ID

    you definitely are the one of MJJs

    Oh yeah? I'd like a blocked IP address.
    Would you want the same? :)
    As a matter of fact, I'd like the whole Japan IP addresses blocked in China so that there won't be any more noisy neighbors like your guys. Problem is, that would hurt virmach's business.
    Anyway. Wish the route to China as terrible as possible.

  • zhuyijunzhuyijun Member

    @leonardosccd said:
    Invoice # Invoice Date Due Date Total Status
    1398639 03/12/2022 03/19/2022 $21.85 USD Paid

    poor guy ,I am afraid you will be the last one for depolyment as you actually post twice here

  • jizzbossjizzboss Member

    My Tokyo server system is centos5.8, and the system prompts "read-only". I tried to reinstall debin11 system, Status Offline for 30 minutes. did not start.

  • zhuyijunzhuyijun Member

    @foitin said:

    @zhuyijun said:

    @foitin said:
    This is the kind of mess you should've expected when your target customers are mostly MJJs. @VirMach

    @zhuyijun said:
    post your order ID, product ID or invoice ID if you want to delay your service

    I have google translate it for you. ( machine translation. not sure if it's understandable or accurate enough)

    如果您想延迟服务，请发布您的订单 ID、产品 ID 或发票 ID

    you definitely are the one of MJJs

    Oh yeah? I'd like a blocked IP address.
    Would you want the same? :)
    As a matter of fact, I'd like the whole Japan IP addresses blocked in China so that there won't be any more noisy neighbors like your guys. Problem is, that would hurt virmach's business.
    Anyway. Wish the route to China as terrible as possible.

    holy shit , what a wired mind you have ,I even know how to relpy as you and your words smell so stink that I am already dizzy

  • manxsecmanxsec Member

    @VirMach said:

    @nick_ said:
    I'm unable to boot my VPS with an ISO mounted. Please help look into this issue. I tried installing from the Debian 11 template, but it didn't work either. If possible, I'd like to install it from the ISO. Thank you.

    Invoice: 1396713

    Do not use ISO right now. They're not all synced. I'll see why Debian 11 template isn't working if you currently have it on that OS, so please take a moment to attempt to install that right now.

    My order date is March 14th, when will it be available?

  • FrankZFrankZ Barred

    Thanked by 2ZA_capetown Xrmaddness
  • reb0rnreb0rn Member

    Update on ryzen ubuntu 20.04:
    San Jose now works fine after reinstall
    Seattle still broken after boot

  • nick_nick_ Member
    edited March 2022

    @VirMach said:

    @nick_ said:
    I'm unable to boot my VPS with an ISO mounted. Please help look into this issue. I tried installing from the Debian 11 template, but it didn't work either. If possible, I'd like to install it from the ISO. Thank you.

    Invoice: 1396713

    Do not use ISO right now. They're not all synced. I'll see why Debian 11 template isn't working if you currently have it on that OS, so please take a moment to attempt to install that right now.

    I just tried reinstalling from Debian 11 template, but the server is still unbootable. I can wait for the ISO to be ready anyway. Thank you.

This discussion has been closed.