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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • @VirMach I've been waiting for a week, but the problem hasn't been solved yet. I have provided my purchase information according to ticket # 308605

  • @zhoumeng said:
    @VirMach I've been waiting for a week, but the problem hasn't been solved yet. I have provided my purchase information according to ticket # 308605

    They usually don't help to recover with 2FA and Virmach agreed to do it by courtesy. You should just wait.

  • @VirMach said:

    @gaorkang said: order:1397158,Please help me change to San Jose or Seattle, I hope it's a 5950x machine. First time buying, if the experience is good, I will order the storage type again.

    @pdd said: Does this mean that all vps in buffalo will be able to get migrated including BF-specials.

    I'll try to be as specific as possible without making any promises.

    Buffalo will require about 2 to 3 cabinets to replace. We currently only have one cabinet in NYC Metro, and may have up to one cabinet in Chicago in the future. We'll also have one new cabinet in Tokyo, one new Cabinet in Amsterdam, and quarter cabinets in Denver and Phoenix.

    That means you are more likely to be migrated than remain in Buffalo.

    No Dallas for migration?
    Ohhhhh,I hope migrate my Duffalo to Dallas.

  • VirMachVirMach Member, Patron Provider

    @JabJab said:

    @VirMach said: Oh hey looks like you provided it. Let me have a look at why it wasn't processed. It still won't be processed just because you provided it here but I'll provide reasoning.

    c'mon, still waiting for that drama to unfold!

    @ben47955 said:

    @JabJab said:

    @VirMach said: Oh hey looks like you provided it. Let me have a look at why it wasn't processed. It still won't be processed just because you provided it here but I'll provide reasoning.

    c'mon, still waiting for that drama to unfold!

    Virmach is typing ...

    I didn't want to get into it because it's a complete mess so I'll just vaguely highlight the interesting bits for you guys. Please keep in mind I've changed some of the details of the story to [A] avoid spending too much time on this, and [B] since this is related to a security issue.

    It looks like someone who has multiple accounts and created a ticket about their special offer being "offline" when it's a pre-order and not yet activated lost his password. I only noticed this because he's providing a screenshot of that ticket as some type of "proof" to reset his password and give it to him. It's not working because on top of him forgetting his password, he forgot to enter his email correctly when registering and only changed the email for his contact email and not his login email, so of course it's not sending him a password reset email since that email doesn't exist.

  • VirMachVirMach Member, Patron Provider

    @zhoumeng said:
    @VirMach I've been waiting for a week, but the problem hasn't been solved yet. I have provided my purchase information according to ticket # 308605

    You're going to also have to wait a lot longer, and potentially forever because the issue is not always solvable. When you add two factor, and don't store your backup code, you can by default assume your account is permanently lost.

    We only reset these when we're 100% sure we will not due to human error cause further problems. I do this because I've had bad experiences in the past with companies not taking two factor authentication seriously. So I'm sorry but we do take it seriously, and replying to your ticket constantly will not resolve anything quicker and will only complicate the matter. In the instructions you are specifically told not to reply to your ticket and you have so that automatically disqualifies you from being able to proceed any further on its own.

    We will then handle this and reply there - there is no reason to reply to this ticket

  • VirMachVirMach Member, Patron Provider

    @Xratzh said:

    @VirMach said:

    @gaorkang said: order:1397158,Please help me change to San Jose or Seattle, I hope it's a 5950x machine. First time buying, if the experience is good, I will order the storage type again.

    @pdd said: Does this mean that all vps in buffalo will be able to get migrated including BF-specials.

    I'll try to be as specific as possible without making any promises.

    Buffalo will require about 2 to 3 cabinets to replace. We currently only have one cabinet in NYC Metro, and may have up to one cabinet in Chicago in the future. We'll also have one new cabinet in Tokyo, one new Cabinet in Amsterdam, and quarter cabinets in Denver and Phoenix.

    That means you are more likely to be migrated than remain in Buffalo.

    No Dallas for migration?
    Ohhhhh,I hope migrate my Duffalo to Dallas.

    We will by default select Chicago and NYC Metro first but eventually we'll run out and allow other location selections. Of course we're still figuring out the priority system and trying to set up exactly when people will be offered to move elsewhere without having 10,000 tickets about migrations.

    Thanked by 3FrankZ pdd ZA_capetown
  • @noisycode said:
    My bad. I was wondering if the communication between two VPSes, which are both from VirMach, located in Tokyo datacenter, would suffer from 40Mbps as well.

    Nothing "suffers" from 40mbit, that's just what the average usage ends up being. I regularly transfer things between two LA VPSs and while it doesn't hit a full gigabit all that often, I don't think I've got less than 500mbit. I can't imagine Tokyo being any different. It'll count against your monthly bandwidth transfer for each server, but it shouldn't be slow.

    Thanked by 2FrankZ ZA_capetown
  • @VirMach said:

    @FrankZ said: Virmach has a average network bandwidth usage of 40 Mbps (~320 mbp/s) per node. As each node has at least a 1gbp/s uplink, the network interface each node runs on is about 33% capacity, on average.

    I know this is difficult to believe as it is for me as well, but when I said 40 Mbps I specifically meant Megabits, as in 5MB (Megabytes) per second. For all the infinite bandwidth providers hand out, only about that much seemingly gets used per node and this is on our beefy 256GB RAM + dual Xeon servers.

    5MB??? :o :o
    Oh,that is why you say only 250G storage plan will be comfirmed in Tokyo.
    I got it.The 500G plan and later plans maybe couldn't be filled.

  • VirMachVirMach Member, Patron Provider

    @Xratzh said:

    @VirMach said:

    @FrankZ said: Virmach has a average network bandwidth usage of 40 Mbps (~320 mbp/s) per node. As each node has at least a 1gbp/s uplink, the network interface each node runs on is about 33% capacity, on average.

    I know this is difficult to believe as it is for me as well, but when I said 40 Mbps I specifically meant Megabits, as in 5MB (Megabytes) per second. For all the infinite bandwidth providers hand out, only about that much seemingly gets used per node and this is on our beefy 256GB RAM + dual Xeon servers.

    5MB??? :o :o
    Oh,that is why you say only 250G storage plan will be comfirmed in Tokyo.
    I got it.The 500G plan and later plans maybe couldn't be filled.

    None of what I said would be related to the Tokyo storage packages, I believe you're still misunderstanding what I'm saying.

  • VirMachVirMach Member, Patron Provider

    The Tokyo storage server will have 10Gbps port and can burst to 10Gbps. We don't expect to have any cases where this will be throttled. Just forget about any mention of 40Mbps or 5MB. That isn't even storage servers and isn't Tokyo, it's just something I stated about previous usage levels on our other Intel packages.

  • lolmilolmi Member
    edited March 2022

    @VirMach Because the pre-sale area in Tokyo, Japan cannot be purchased directly, please help me modify the order to Tokyo, Japan, thank you very much

    The order number is: 1083716074
    View Ticket #703172

  • VirMachVirMach Member, Patron Provider

    @lolmi said: The order number is: 1083716074
    View Ticket #703172

    I hope you didn't actually create a ticket for this...

    Thanked by 2FrankZ Xrmaddness
  • NoCommentNoComment Member
    edited March 2022

    @Xratzh said: 5MB???
    Oh,that is why you say only 250G storage plan will be comfirmed in Tokyo.
    I got it.The 500G plan and later plans maybe couldn't be filled.

    What I understand is virmach has exactly 144 TB of storage capacity in Tokyo. Because of costs and the popularity of the location, they will try to fill up capacity by prioritizing the 250 GB plans first. If 144 TB is filled up, then the bigger plans either get moved elsewhere or you can ask for a refund.

  • VirMachVirMach Member, Patron Provider

    @lolmi said:
    @VirMach Because the pre-sale area in Tokyo, Japan cannot be purchased directly, please help me modify the order to Tokyo, Japan, thank you very much

    The order number is: 1083716074
    View Ticket #703172

    Okay, looks like you did. Go and find my post with instructions for doing this and quote that instead, close your ticket, and provide order ID there and I'll consider it.

    Thanked by 1Xrmaddness
  • VirMachVirMach Member, Patron Provider

    @NoComment said:

    @Xratzh said: 5MB???
    Oh,that is why you say only 250G storage plan will be comfirmed in Tokyo.
    I got it.The 500G plan and later plans maybe couldn't be filled.

    What I understand is virmach has exactly 144 TB of storage capacity in Tokyo. Because of costs and the popularity of the location, they will try to fill up capacity by prioritizing the 250 GB plans first. If 144 TB is filled up, then the bigger plans either get moved elsewhere or you can ask for a refund.

    Yep, and thanks to our stock script constantly putting everything out of stock I don't think enough quantities sold for that to be a problem anyway.

    And the reason Japan will have the smaller size storage is due to power constraints and weight, not bandwidth.

    Thanked by 1FrankZ
  • foitinfoitin Member
    edited March 2022

    @VirMach said:

    If Greencloud uses xTom in the same location, I would assume it would be the same network blend and would have the same problem, but if you order a service from us we'd push to get it fixed as long as you understand that network engineers at a datacenter and in general seem to want a lot of information and will drag it out for a long time.

    Well. I only found that routing issue. There's no problem to residential IPs.

    As for the 40Mbps comment, that's per single node, over all our locations, networks, etc. In any given one second, all our servers will be using about 40Mbit or 5MB.

    Wondering how could you achieve this without throttling. I use rsync quite a lot and that alone would use more than 40Mbps assuming this is allowed.

    I can assure you that "only" 10Gbps is overkill and no, that doesn't mean anyone will be throttled.

    10Gbps would be overkill if MJJs didn’t abusive it for torrenting and streaming. Aren't all storage plans 10Gbps port speed?

    Please take all possible precautions against abusive usage.

  • lolmilolmi Member
    edited March 2022

    @VirMach said:

    @lolmi said:
    @VirMach Because the pre-sale area in Tokyo, Japan cannot be purchased directly, please help me modify the order to Tokyo, Japan, thank you very much

    The order number is: 1083716074
    View Ticket #703172

    Okay, looks like you did. Go and find my post with instructions for doing this and quote that instead, close your ticket, and provide order ID there and I'll consider it.

    This is a payment receipt for Invoice 1403703 sent on 03/19/2022
    Please help me manually change the order to Tokyo, Japan

    Ticket #703172 i'm closed
    Please Los Angeles modified to Japan

    thanks before :)

  • lolmilolmi Member

    @VirMach said:
    I'm closing off Tokyo pre-orders. Too many people purchasing it and not reading the offer details or just impatient/changing their mind and requesting a refund. Too many questions about it in tickets. It's probably half the ticket requests we received in the last 24 hours. I may put it back in stock after we're more prepared to deal with all the inquiries or it at least gets picked up, but it'll be at the updated prices since most people have had a chance to buy it at the early bird rate.

    Of course, a lot of these tickets are valid, it's just skewed toward one location so we're just getting rid of that location for now. I recommend all these people consider ordering Seattle instead since that's immediately available if they want immediate service.

    And of course I understand that's not everyone, so if you want a Tokyo pre-order, step one, read this comment. Step two, order it in any other non-instant provisioned location and comment your order ID here, tag me and ask me to manually change it to Tokyo for you. I'll only change it if it's not already provisioned in the other location, so make sure to follow that step correctly. I'll also keep the location open for another hour so last call. For the requested larger 8GB package we've been talking about, I'll allow Tokyo as well. And of course I'll still provide updates for Tokyo, and you can still cancel and request a refund if you change your mind.

    This is a payment receipt for Invoice 1403703 sent on 03/19/2022
    Please help me manually change the order to Tokyo, Japan
    thanks before :)

    I don't know if that's what you said

  • @foitin said: Wondering how could you achieve this without throttling. I use rsync quite a lot and that alone would use more than 40Mbps assuming this is allowed.

    They are talking about their usage statistics and bandwidth package with their upstream. They constantly have a 10 Gbps shared port, and the amount they pay their upstream monthly is fixed unless their bandwidth usage exceeds their package. For example, 100 Mbps commit means they get 33 TB, then any overage gets billed at an exorbitant /TB rate. Most likely, they will simply pay for more commit. That's what it means.

    @foitin said: 10Gbps would be overkill if MJJs didn’t abusive it for torrenting and streaming. Aren't all storage plans 10Gbps port speed?

    You're assuming MJJs will torrent and stream 24/7 which is not the case. I imagine the route to china will be congested at night in China, but probably okay elsewhere.

  • @NoComment said:

    They are talking about their usage statistics and bandwidth package with their upstream. They constantly have a 10 Gbps shared port, and the amount they pay their upstream monthly is fixed unless their bandwidth usage exceeds their package. For example, 100 Mbps commit means they get 33 TB, then any overage gets billed at an exorbitant /TB rate. Most likely, they will simply pay for more commit. That's what it means.

    In other words, virmach bought 10Gbps dedicated (or shared?) port from xTom and they won't pay extra unless all virmach Tokyo users consumed more than 10 GB/8 * 60s * 60 min * 24 hr * 30 days = 3240000 GB bandwidth?
    More than 3 PB does look like overkill but I'm more concerned about the speed.

    You're assuming MJJs will torrent and stream 24/7 which is not the case. I imagine the route to china will be congested at night in China

    Probably not streaming 24/7 but torrenting is quite a problem. I've moved out of two providers' storage VPS due to noisy MJJ neighbors excessive IO usage.
    Congestion to China won't affect seedbox MMJs cuz most peers are not from China.

    but probably okay elsewhere.

    Hope so but can't say for sure.

  • @VirMach said: It looks like someone who has multiple accounts and created a ticket about their special offer being "offline" when it's a pre-order and not yet activated lost his password. I only noticed this because he's providing a screenshot of that ticket as some type of "proof" to reset his password and give it to him. It's not working because on top of him forgetting his password, he forgot to enter his email correctly when registering and only changed the email for his contact email and not his login email, so of course it's not sending him a password reset email since that email doesn't exist.

    So The Classic "I've created 100 accounts on -insert_some_virmach.something strange link- and asked my friends to help me buy them"? Was it also The 2nd Classic? "I've also used referral link on all those accounts and this totally is not pyramid schema and give me my hard earned money"? ^.-

    Thanks!

    Thanked by 2FrankZ TimboJones
  • @foitin said: In other words, virmach bought 10Gbps dedicated (or shared?) port from xTom and they won't pay extra unless all virmach Tokyo users consumed more than 10 GB/8 * 60s * 60 min * 24 hr * 30 days = 3240000 GB bandwidth?

    More than 3 PB does look like overkill but I'm more concerned about the speed.

    No, that's not how this works. Virmach said they have more than 40 Mbps commit per server. Maybe they are paying for 50 Mbps commit, maybe 100 Mbps, I don't know. What they have is a 10 Gbps shared port. If they are paying for 1 Gbps commit, they have the dedicated 1 Gbps, and in a month they can use a total of 330 TB and any overage will be charged per TB. And obviously that becomes very expensive so the only logical thing to do is to pay for more commit.

    tl;dr You have nothing to worry about, they will just upgrade accordingly

  • VirMachVirMach Member, Patron Provider

    @foitin said: Wondering how could you achieve this without throttling. I use rsync quite a lot and that alone would use more than 40Mbps assuming this is allowed.

    Well I assume you do not use rsync for 60 seconds * 60 minutes * 24 hours * 30 days per month at max port speed on all our nodes, or else we'd be toast!

  • axtyaxty Member

    I wonder if there will be a temporary 20% discount?

  • VirMachVirMach Member, Patron Provider

    @lolmi said:

    @VirMach said:
    I'm closing off Tokyo pre-orders. Too many people purchasing it and not reading the offer details or just impatient/changing their mind and requesting a refund. Too many questions about it in tickets. It's probably half the ticket requests we received in the last 24 hours. I may put it back in stock after we're more prepared to deal with all the inquiries or it at least gets picked up, but it'll be at the updated prices since most people have had a chance to buy it at the early bird rate.

    Of course, a lot of these tickets are valid, it's just skewed toward one location so we're just getting rid of that location for now. I recommend all these people consider ordering Seattle instead since that's immediately available if they want immediate service.

    And of course I understand that's not everyone, so if you want a Tokyo pre-order, step one, read this comment. Step two, order it in any other non-instant provisioned location and comment your order ID here, tag me and ask me to manually change it to Tokyo for you. I'll only change it if it's not already provisioned in the other location, so make sure to follow that step correctly. I'll also keep the location open for another hour so last call. For the requested larger 8GB package we've been talking about, I'll allow Tokyo as well. And of course I'll still provide updates for Tokyo, and you can still cancel and request a refund if you change your mind.

    This is a payment receipt for Invoice 1403703 sent on 03/19/2022
    Please help me manually change the order to Tokyo, Japan
    thanks before :)

    I don't know if that's what you said

    Changed, thanks for following the instructions.

  • VirMachVirMach Member, Patron Provider
    edited March 2022

    @foitin said: In other words, virmach bought 10Gbps dedicated (or shared?) port from xTom and they won't pay extra unless all virmach Tokyo users consumed more than 10 GB/8 * 60s * 60 min * 24 hr * 30 days = 3240000 GB bandwidth?
    More than 3 PB does look like overkill but I'm more concerned about the speed.

    The math is wrong on this here, that's not what I meant either.

    Right now with the number of signups we have, if every single person used all of their monthly bandwidth, we still wouldn't run out. So there's no reason to even begin worrying about any of that.

    I apologize for discussing the amounts that actually get used on the back-end. Even as a provider it's hard for me to believe how little bandwidth actually gets used. There's a reason providers "double bandwidth" or provide unmetered bandwidth, because probably 99.9% of users will not actually even get close to using 1TB of bandwidth per month.

  • miaumiau Member
    edited March 2022

    For Tokyo storage will it be using Ryzen or Intel?
    What kind of disk performance should I expect? I don't have too much expectation, but as long it's super stable like time4vps I'd be happy enough.

  • reisenpaireisenpai Member
    edited March 2022

    They most likely purchased a shared 10G port with guaranteed base speed and limited traffic. Not hard to understand isn't it?

    It's more than enough for what it is. I don't think we even have 2000 people yet.

    Now I want some updates, not morons who don't read and spamming tickets all over the place.

    I'd rather see actually things than replying to random shitposting.

    Edit: Grammar

    Thanked by 1Xrmaddness
  • VirMachVirMach Member, Patron Provider

    San Jose Update - Datacenter had the networking set up incorrectly. They seem to have fixed this issue finally, so I'm completing the setup for a few nodes now.

    Phoenix Update - Web VNC should be functional now for these nodes.

    Seattle Update -Web VNC will be fixed for these next.

  • VirMachVirMach Member, Patron Provider

    Seattle Update - Web VNC fixed here as well.

This discussion has been closed.