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Fiberia - brand of Viridweb - is down

My VPS is down since about 7:00 AM GMT+1, it's about 12 hrs now. Support said that they have issues with the SSD my node is on and told me that if I have a backup they can create another instance on another node. I asked them if there is a chance data can be recovered as I don't have any backup but no answer yet. Anyone else in this situation?

Thanked by 2JasonM gmgalilei
«1

Comments

  • unstable = person => provider => server

    Thanked by 1JasonM
  • @ViridWeb do you mind chiming in on the matter?

  • Dear Client,
    Due to increasing cost of SSD's around the world. It's not suitable for us to maintain support for the same.

    So Fiberia team decided to switch to Diskettes only and drop support for SSD VMs

    Which mean All new and existing VMs will have only Diskettes as storage drives. We will remove SSD's from all existing VMs on 5th Feb 2022

    So please make adjustment on your VM configuration

    We know many of our clients will not like the Idea, In this case we recommend to submit cancellation request before your next due date.

    And make sure to have your backup before that.. As Fiberia will not have any responsibility for any data loss

    Best Regards.

  • @TheMister said: I don't have any backup

    I recommend you to activate the disaster recovery plan from your control panel. /s

    Good luck!

  • Your involucration has been doubled

  • SaahibSaahib Host Rep, Veteran

    Just a quick question for you :
    Is it just your VM is down
    OR
    Whole fiberio.io is down (as per your question title)

    Thanked by 1webcraft
  • Looking at what the Host did for the past few months, pretty sure they are on the path of deadpooling

  • risharderisharde Host Rep, Veteran

    @TheMister said:
    My VPS is down since about 7:00 AM GMT+1, it's about 12 hrs now. Support said that they have issues with the SSD my node is on and told me that if I have a backup they can create another instance on another node. I asked them if there is a chance data can be recovered as I don't have any backup but no answer yet. Anyone else in this situation?

    Sorry to hear about your situation! Always have at least interval backups of your critical data, this is not the first or past time this can happen to you. At this point, you are at the mercy of your provider to wait indefinitely or simply lose your data. This has happened often in the news here so live and learn quickly.

  • bruh21bruh21 Member, Host Rep

    It’s definitely a common issue with LET hosts. Keep a backup or two

  • DPDP Administrator, The Domain Guy

    @TheMister said: I don't have any backup

    Let this be a lesson to you to keep backups regardless of who the provider is.

    Shit happens, even with the giants.

  • TheMisterTheMister Member
    edited February 2022

    @DP said:

    @TheMister said: I don't have any backup

    Let this be a lesson to you to keep backups regardless of who the provider is.

    Shit happens, even with the giants.

    Thanks for your comments guys, I appreciate your support! I have no backup as I luckily had nothing serious running there.

    @Saahib said:
    Just a quick question for you :
    Is it just your VM is down
    OR
    Whole fiberio.io is down (as per your question title)

    Well, their website is up, they said that there is an issue with my node but I can't say for sure if other nodes are not affected too

    And yeah still no answer from them, it's about 15 hours now

  • snevskysnevsky Member
    edited February 2022

    fiberia.io aka viridweb.com is new generation of scam

    Thanked by 2mssadewa JasonM
  • Whoever will read this, please be aware of the service quality before you buy from Fiberia (aka @ViridWeb). They lost my data, they offered a new VPS, I told I was okay with that and they have not answered anymore. Today is the 4th day without their VPS. They are the worst company ever.

    Thanked by 3JasonM kheng86 mssadewa
  • did they deadpool?

  • @TheMister said:
    Whoever will read this, please be aware of the service quality before you buy from Fiberia (aka @ViridWeb). They lost my data, they offered a new VPS, I told I was okay with that and they have not answered anymore. Today is the 4th day without their VPS. They are the worst company ever.

    Do a chargeback ASAP while you can

  • @TheMister said:
    They are the worst company ever.

    Oh no, I assure you, there is always much much worse.

    Thanked by 1vimalware
  • @TheMister said:
    My VPS is down since about 7:00 AM GMT+1, it's about 12 hrs now. Support said that they have issues with the SSD my node is on and told me that if I have a backup they can create another instance on another node. I asked them if there is a chance data can be recovered as I don't have any backup but no answer yet. Anyone else in this situation?

    Yeah, it's happen with me too.

    It's exactly same as you say.
    and there no answer till now..

  • Is it officially confirmed that Fiberia is down and will never bring our VPS up and running?

    Thanked by 1JasonM
  • LisoLiso Member

    Not surprised

  • and not word from viridweb here. seems they left LET or are totally deadpooled?

  • Thank you for playing LET roulette

    Thanked by 1o_be_one
  • @Peppery9 said:
    Thank you for playing LET roulette

    RouLETte

    Thanked by 1o_be_one
  • donkodonko Member

    @JasonM said: they left LET

    they went back to the scammers refugee

    Thanked by 2JasonM bulbasaur
  • DPDP Administrator, The Domain Guy

    @donko said:

    @JasonM said: they left LET

    they went back to the scammers refugee

    @ViridWeb - What's your excuse?

    Thanked by 1JasonM
  • JabJabJabJab Member
    edited March 2022

    Please someone from mods/admins ( @FAT32 @jbiloh @raindog308 ) verify the stories (aka ask for some screenshots I guess) and then remove provider tag if it turns out to be true.

    Thanked by 3JasonM kheng86 o_be_one
  • JasonMJasonM Member
    edited March 2022

    and not word from viridweb here. seems they left LET or are totally deadpooled?

    @donko said: they went back to the scammers refugee

    selling servers in Russia! :o :o

    Thanked by 1TheMister
  • @JasonM said:
    and not word from viridweb here. seems they left LET or are totally deadpooled?

    @donko said: they went back to the scammers refugee

    selling servers in Russia! :o :o

    They probably scammed Serverius Meppel out of their money and switched to some Russian provider, who’ll be scammed again.

    Really, this provider needs a red colored profile picture at the earliest.

  • DPDP Administrator, The Domain Guy

    Scameria.

    Thanked by 1TheMister
  • I keep opening tickets - just for fun, you know - but no answer. Do you need screenshots to put them in scammer list?

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