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What happened to racknerd?
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What happened to racknerd?

My vps on LAX DC-02 lost connection 20 minutes ago.Their status page shows that everything is OK https://status.racknerd.com/ But I can't log in to their website.

Comments

  • Deadpool

  • Premium product.

    Do you want more bandwidth? Ask him to advertise with quarter amount of the original.

  • jcarlo9jcarlo9 Barred

    I think there's an outage now on MultaCom ? I can't access https://app.cloudcone.com/ and https://www.multacom.com/ too.

    Thanked by 1dustinc
  • @deank Please do your thing.

  • CloudconeCloudcone Member, Patron Provider

    @jcarlo9 said:
    I think there's an outage now on MultaCom ? I can't access https://app.cloudcone.com/

    Yes, we have an incident on https://status.cloudcone.com/

    Thanked by 1dustinc
  • deankdeank Member, Troll

    The end is not nigh, yet.

    Thanked by 1bdl
  • multacom is slow

  • You gotta use the remaining DC's after getting booted off one...

  • dvaderdvader Member

    Same here have a VPS in LAX DC-02, lost connection, can't log in to the website

  • skorupionskorupion Member, Host Rep

    @deank said:
    The end is not nigh, yet.

    but racknerd is

  • Is this another burning toast scenario in 2021?

  • defaultdefault Veteran
    edited May 2021

    No. Racknerd is not toast.

    They simply conquered planet Earth by establishing a good hosting base here, and is now dreaming of hosting stuff into space. This is why they currently have a Star Wars giveaway to celebrate such ambitious plans.

    I think @dustinc is the jedi behind all this brainstorming. The CPU Force is with him.

    Thanked by 3dustinc JasonM o_be_one
  • Thank you for your thread we have doubled your downtime.

  • @SmallWeb said:
    Thank you for your thread we have doubled your downtime.

    Thanks, I never had such a long downtime 🥴

  • dustincdustinc Member, Patron Provider, Top Host

    Hello everyone,

    We are aware that there is a network related outage impacting a portion of customers in Los Angeles DC-02. Our upstream provider (Multacom) is aware of the problem and currently investigating the issue.

    As some customers were inquiring for more information, we are able to confirm this is a network related incident that is partially affecting some servers hosted out of Los Angeles DC-02, this incident is not power or facility related. The issue is being worked on by our upstream provider's network engineers and we were told it should be resolved soon.

    Thanked by 2jcarlo9 JasonM
  • dustincdustinc Member, Patron Provider, Top Host

    @fadedmaple said:
    Thanks, I never had such a long downtime 🥴

    Hi @fadedmaple — totally understand, this is an unusual experience. We are working hard to help where we can to restore services. As we obtain updates from our upstream we’ll be sure to share those right away via our status page. Thank You for being so understanding. We understand downtime is never fun, and impacting.

  • dustincdustinc Member, Patron Provider, Top Host

    Hi All, as an update our upstream has made progress and services appear to be restored. We will be updating our status page with more information as made available to us. In the meantime, if you are still experiencing any connectivity issues, please be sure to open a ticket and we’ll help.

    Thanked by 2jcarlo9 tenMmelt
  • jcarlo9jcarlo9 Barred

    Back online <3

    Thanked by 1dustinc
  • @dustinc said:
    Hi All, as an update our upstream has made progress and services appear to be restored.

    Could that be Adam Ng running on your mini-me?
    https://www.NerdRacks.com/

  • dustincdustinc Member, Patron Provider, Top Host

    @Offshore_Solutions said:

    @dustinc said:
    Hi All, as an update our upstream has made progress and services appear to be restored.

    Could that be Adam Ng running on your mini-me?
    https://www.NerdRacks.com/

    I don't think so, but then again you never know. We can all speculate..

    Thanked by 1Offshore_Solutions
  • HostEONSHostEONS Member, Patron Provider

    @Offshore_Solutions said:

    @dustinc said:
    Hi All, as an update our upstream has made progress and services appear to be restored.

    Could that be Adam Ng running on your mini-me?
    https://www.NerdRacks.com/

    They started in 2020 and are hosting 500K websites already , see that's how you grow :wink:

    Domain Name: NERDRACKS.COM
    Registry Domain ID: 2493114196_DOMAIN_COM-VRSN
    Registrar WHOIS Server: whois.enom.com
    Registrar URL: http://www.enomdomains.com
    Updated Date: 2021-02-03T07:01:01Z
    Creation Date: 2020-02-15T21:28:13Z

    https://www.nerdracks.com/about-us.html
    Company Overview
    NerdRacks is a home for more than 500,000 websites - all different by essence and ideas, but combining great choices. We are dedicated to provide everything for your online presence starting from domain name registration(s) and shared web hosting, all the way to e-commerce solutions, VPS hosting and SSL certificates. All services are provided by NerdRacks in association with AttractSoft GmbH headquartering in Kiel, Schleswig-Holstein, Germany.

    Thanked by 1Offshore_Solutions
  • fazarfazar Member

    my VM was down for 1 hour 39 mins. already back online now.

  • corbpiecorbpie Member

    Service id: 42069 double ram pls

  • edited May 2021

    @HostEONS said:

    They started in 2020 and are hosting 500K websites already , see that's how you grow :wink:
    Domain: NERDRACKS.COM
    Registrar URL: enomdomains.com
    Updated Date: 2021-02-03T07:01:01Z
    Creation Date: 2020-02-15T21:28:13Z
    https://www.NerdRacks.com/about-us.html
    home for more than 500,000 websites

    So they've existed for 1 year & 3 months, no one has heard of them, but they are already hosting 500,000 websites?

    Unless they bought out/changed brands from an existing business, or give away hosting free, how likely is it they are inflating their stats?

    Why is their so much dishonesty in the Hosting Industry?

  • skorupionskorupion Member, Host Rep

    @Offshore_Solutions said: Why is their so much dishonesty in the Hosting Industry?

    Because money is to be made.
    Some people will see the huge number of clients and will be like ooooh a reputable company imma buy, and they get money...

    Thanked by 1Offshore_Solutions
  • JasonMJasonM Member
    edited May 2021

    @Offshore_Solutions said: Could that be Adam Ng running on your mini-me? https://www.NerdRacks.com/

    seems its a reseller of awardspace/ResellerCluster. The telephone number points to
    https://www.resellercluster.com/about-us/contact-us/
    and plans are also same.

    Thanked by 1Offshore_Solutions
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