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Comments
This is correct.
This is not (really) correct, but we are not done yet with the secondary carrier. For safety reasons we do it prefix after prefix. More peerings / carriers will follow.
Generally we are thankful for every single feedback, but we will always need both directions delivered as support ticket. We can't do network / routing support via LET, esspecially as this is absolutely not my job and my colleagues don't have access to my LET account. I have basic Juniper knowledge but I'm not operating our network
Best Regards,
Tim
But, all other hosts in Germany remain between 200-230 ms from BD. @PHP_Friends is constantly getting 300ms+ which we get to US from Bangladesh.
What do you mean LET is not your support desk? I thought it's every hosting companies priority /s
I understand that, I'd very much like to help but as I said: my host node is still in First Root, so all routes I've done is from the Avoro looking glass and to your gateway ip.
More to provide some background than anything else, to be honest.
I think @Neoon is actually an Avoro customer.
Yes, as I said before, as far as I know.
Avoro resells PHP-Friends and uses the same network.
I always provided Avoro with all traceroutes/mtr's I had.
I suppose they forward it.
Anyway, looking forward to see more uplinks soonTM.
Growing pains. I think it's best if clients talk to vendor via correct channel.
Network route issues may take a day to get escalated and looked at by the right staff, in my experience.
(disclaimer :Not a php-friends.de client yet.)
I've just answered your ticket, from our point of view there is nearly no difference between First Colo and maincubes (but slightly packet loss over both routes way beyond our networks).
Anyway, thank you very much that you opened a ticket. This is the only way I can handoff this to the responsible colleagues.
This is wrong, we have our own racks, switches and also our own hardware. Just because we use the same network does not mean that we simply blindly resell the products