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Some kind of attack? WHMCS Fake Orders

24

Comments

  • mikhomikho Member

    I can live with this, I cleanup unpaid orders every 2-3 days. What annouys me is the ones who got flagged as fraud, user opens a ticket about it. Order is set to pending and ticket is replied.

    After 2-3 days, still no payment. WTF??
    Why even bother opening a ticket if you have no intention to pay for it?

    Thanked by 2Clouvider TriJetScud
  • ClouviderClouvider Member, Patron Provider

    mikho said: After 2-3 days, still no payment. WTF??

    Why even bother opening a ticket if you have no intention to pay for it?

    Technically the order is binding and the invoice is due... ;-)

  • busbrbusbr Member

    aren't these online casino advertisements?

  • mikhomikho Member

    @Clouvider said:

    mikho said: After 2-3 days, still no payment. WTF??

    Why even bother opening a ticket if you have no intention to pay for it?

    Technically the order is binding and the invoice is due... ;-)

    But I can’t be arsed doing all that paperwork for $4 - paypal fees. :)

  • @mikho said:

    @Clouvider said:

    mikho said: After 2-3 days, still no payment. WTF??

    Why even bother opening a ticket if you have no intention to pay for it?

    Technically the order is binding and the invoice is due... ;-)


    But I can’t be arsed doing all that paperwork for $4 - paypal fees. :)

    Imagine getting a $15-$25 chargeback on a $4 payment.

  • @ricardo said:

    randvegeta said: How are they bypassing the Captcha?

    The WHMCS standard one? That is pretty poor, deathbycaptcha and a bunch of other automated attempts would circumvent it. The only half decent implementation is google recaptcha.

    Well, Google’s engineers still haven’t decided on what a “street sign” or “car” is.

  • mikecmikec Member

    Have you install FraudLabs Pro or minFraud? What do you see in the dashboard for those transactions? Are they from same device but using different email and IP address?

  • xaocxaoc Member

    @doghouch said:

    @ricardo said:

    randvegeta said: How are they bypassing the Captcha?

    The WHMCS standard one? That is pretty poor, deathbycaptcha and a bunch of other automated attempts would circumvent it. The only half decent implementation is google recaptcha.

    Well, Google’s engineers still haven’t decided on what a “street sign” or “car” is.

    I've seen this droid google app that had users verify captchas and stuff for rewards so maybe the engineers have nothing to do with this? I believe the app is called crowdsource.

  • randvegetarandvegeta Member, Host Rep

    We have recaptcha not just regular captcha.

    The real question is, why? It's been going on for the last 24 hours now. Over 1,000 new registrations and orders now.

  • I block all china traffic and add some domains to block email to solve it ..

  • @thenet said:
    I block all china traffic and add some domains to block email to solve it ..

    His audience is Chinese traffic basically lol.

  • randvegetarandvegeta Member, Host Rep

    @YokedEgg said:

    @thenet said:
    I block all china traffic and add some domains to block email to solve it ..

    His audience is Chinese traffic basically lol.

    Not really. This is not my HK brand that's being targeted.

    Thanked by 1YokedEgg
  • randvegetarandvegeta Member, Host Rep

    I think I know what this is. Maybe...

    Perhaps this is a way to send spam? The spammer 'signs up' for a service and the confirmation email gets sent out to the registered email address. And in the email out, it contains some of the info entered by the spammer, like URLs and so on.

    Speculation of course..

  • ricardoricardo Member
    edited April 2018

    xaoc said: I've seen this droid google app that had users verify captchas and stuff for rewards so maybe the engineers have nothing to do with this? I believe the app is called crowdsource.

    All are solveable, especially with a little bit money to grease the process and some mechanical turk, just a matter of incentive.

    Someone posted an automated solution a year or two ago with a decent success rate. Apparently there were some nice workarounds but times may have changed.

  • Guys .. even I am facing the same issue. Did anybody got the solution?

  • randvegetarandvegeta Member, Host Rep

    @koolninad said:
    Guys .. even I am facing the same issue. Did anybody got the solution?

    Yeah, I just disabled all order forms :D

    Thanked by 1koolninad
  • let me try this.

  • randvegeta said: Anyone else see this?

    We had a few hundred orders come in overnight matching this pattern.

    @Neoon said:

    @randvegeta said:
    How are they bypassing the Captcha?

    You do not need to bypass it, a simple bot can do it, there are services, that resolve captchas for you.

    This... DBC API more than likely.

    FlamesRunner said: I believe they are looking for hosts that activate services before payment, as to be able to abuse them.

    A few accounts had due invoices for certain services that have different provisioning requirements, they didn't settle invoices and thus were not deployed. Unless they are perhaos looking for hosts or with "cooldown" time such as Hetzner.

    @mikec said:
    Have you install FraudLabs Pro or minFraud? What do you see in the dashboard for those transactions? Are they from same device but using different email and IP address?

    They fail address validation with MaxMind, different ID's and IP's.

    @koolninad said:
    Did anybody got the solution?

    Just added some matching filters to the signup form to error on submission, not had any more through since.

  • NeoonNeoon Community Contributor, Veteran

    5k captchas, 6$?! dafuq.

  • donlidonli Member

    @Neoon said:
    5k captchas, 6$?! dafuq.

    Some people work cheap.

  • @quadhost said:

    randvegeta said: Anyone else see this?

    We had a few hundred orders come in overnight matching this pattern.

    @Neoon said:

    @randvegeta said:
    How are they bypassing the Captcha?

    You do not need to bypass it, a simple bot can do it, there are services, that resolve captchas for you.

    This... DBC API more than likely.

    FlamesRunner said: I believe they are looking for hosts that activate services before payment, as to be able to abuse them.

    A few accounts had due invoices for certain services that have different provisioning requirements, they didn't settle invoices and thus were not deployed. Unless they are perhaos looking for hosts or with "cooldown" time such as Hetzner.

    @mikec said:
    Have you install FraudLabs Pro or minFraud? What do you see in the dashboard for those transactions? Are they from same device but using different email and IP address?

    They fail address validation with MaxMind, different ID's and IP's.

    @koolninad said:
    Did anybody got the solution?

    Just added some matching filters to the signup form to error on submission, not had any more through since.

    I disabled registration, but still they can put the orders in my system. Offcourse the orders are not getting process and WHMCS is rejecting all the orders and marking them FRAUD but its very annoying to get email for every indivual fraud order

  • ClouviderClouvider Member, Patron Provider

    Disable emails.

  • Or they are creating phishing websites and order a shitload services, and within 3 days you receive your first abuse reports. That is the way it goes with a local hosting company i work for.

    Thanked by 1randvegeta
  • it appears this is happening a lot this week. Happening on a lot of WHMCS installs. Banning the country has proven to be the most effective solution so far.

  • IshaqIshaq Member

    @Junkless said: Banning the country has proven to be the most effective solution so far.

    During signup they seem to input Australia as the country and use qq.com emails which don't exist.

    host mx3.qq.com[184.105.206.85] said: 550 Mailbox not found.

  • @Junkless said:
    it appears this is happening a lot this week. Happening on a lot of WHMCS installs. Banning the country has proven to be the most effective solution so far.

    Yes, Banning the Country proved to be successful. :) Thanks for the insight mate.

  • randvegetarandvegeta Member, Host Rep

    @FoxelVox said:
    Or they are creating phishing websites and order a shitload services, and within 3 days you receive your first abuse reports. That is the way it goes with a local hosting company i work for.

    How does that work. The hosting service doesn't get activated cuz they aren't paying for anything.

    Thanked by 1quadhost
  • @randvegeta said:

    @FoxelVox said:
    Or they are creating phishing websites and order a shitload services, and within 3 days you receive your first abuse reports. That is the way it goes with a local hosting company i work for.

    How does that work. The hosting service doesn't get activated cuz they aren't paying for anything.

    Yes, Even I got abuse report for phishing Microsoft, Outlook, JP Morgan and American Bank

  • quadhostquadhost Member
    edited April 2018

    @Junkless said:
    it appears this is happening a lot this week. Happening on a lot of WHMCS installs. Banning the country has proven to be the most effective solution so far.

    This wouldn't be ideal for anyone with CN based customers however.

    @Ishaq said:
    During signup they seem to input Australia as the country and use qq.com emails which don't exist.

    Signups we saw used Spain.

    @koolninad said:
    Yes, Even I got abuse report for phishing Microsoft, Outlook, JP Morgan and American Bank

    Then either auto deployment is not waiting for payment (as per setup options), or your bot seems different to the ones we were hit with.

    As @randvegeta said non of the generated orders/invoices that did pass validation were settled, thus no service rendered by our system(s) so no abuse notices caused.

  • cnbeiningcnbeining Member
    edited April 2018

    @vpsGOD said:
    same thing happening to us for past 2 days even we have captcha

    Screenshot http://prntscr.com/j7dou1

    Added some emails host( http://prntscr.com/j7dpj4 ) to banlist. Now seems registration reduced

    Disclaimer: Native Mandarin speaker

    Those emails are spams trying to sell sex services. Usually they will post in online forums or direct emails so I am also surprised and wondering why they would spam whmcs.

    Maybe you are using some email to whmcs module (if such thing exists)? Put a spam filter at the front.

    Edit: fat fingered

    Thanked by 1MikePT
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