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Dear @OVH_APAC, 2 hours ago, suddenly, you guys re-routed connection to FPT( one of 3 largest ISP in Vietnam) with unaccepted low latency & lost packets
Some days ago, it was routed via NTT and still good until now
Please don't test your code in production
Maybe why they're discounting by 50%
https://www.ovh.co.uk/dedicated_servers/all_servers.xml?promo=true&dc=sgp&xtor=ES-11-[APACSD50off]-20180419-[ctads]
@murshed. We apologise if we've let you down in the past. Happy to discuss your specific issue to see how we can improve
very slow ticket reply.no one help me provision my vps.still no one.I wait one day
Maybe it's an edge case with the peering of your provider. At least for the west coast. When I had an OVH dedi in SG, the west coast stuff would go across the Pacific so it was not bad. Less than 200ms. But the Chicago stuff would go across the Atlantic and through Europe and was at least 300-400ms as I recall.
Seem OVH restored connection to FPT Vietnam via NTT. Thanks @OVH_APAC.
And please do NOT play this game again.
Hi @hanoi. Thanks for raising this issue. We're working on it and the situation has improved already:
From 192ms to… 47
HOST: sgp Loss% Snt Last Avg Best Wrst StDev
1.|-- 139.99.127.252 0.0% 10 0.2 0.2 0.1 0.3 0.0
2.|-- 10.95.209.14 0.0% 10 0.2 0.2 0.2 0.3 0.0
3.|-- 10.75.248.4 0.0% 10 1.0 1.0 0.8 1.2 0.0
4.|-- sin1-sgcs2-g1-nc5.sng.asi 0.0% 10 0.8 1.0 0.8 1.6 0.0
5.|-- sin-sg1-bb1-a9.sng.asia 0.0% 10 1.3 1.8 1.1 3.5 0.7
6.|-- ntt.as2914.sng.asia 0.0% 10 1.0 0.8 0.7 1.1 0.0
7.|-- ae-3.r01.sngpsi07.sg.bb.g 0.0% 10 0.9 0.8 0.8 1.0 0.0
8.|-- ae-4.a00.sngpsi05.sg.bb.g 0.0% 10 1.2 1.3 0.9 1.7 0.0
9.|-- ae-7.r00.sngpsi05.sg.bb.g 0.0% 10 0.9 0.9 0.8 1.0 0.0
10.|-- ae-0.vodafone.sngpsi05.sg 0.0% 10 164.3 164.2 164.1 164.4 0.0
11.|-- ae5-xcr1.hke.cw.net 0.0% 10 195.9 196.1 195.8 197.7 0.3
12.|-- ftp-gw.hke.cw.net 0.0% 10 42.2 42.2 42.1 42.3 0.0
13.|-- 118.69.132.50 0.0% 10 48.1 46.8 46.5 48.1 0.3
14.|-- 118.69.163.78 0.0% 10 46.6 46.5 46.5 46.6 0.0
15.|-- 118.69.132.132 0.0% 10 46.6 46.6 46.5 46.7 0.0
16.|-- 118.69.253.211 0.0% 10 46.6 46.7 46.5 47.4 0.0
17.|-- 118.69.125.150 0.0% 10 47.6 47.5 47.3 47.9 0.0
18.|-- 118.69.135.180 0.0% 10 46.8 47.2 46.7 51.1 1.2
Please see if you can also optimize the route to 66.249.79.66. That is Google, somewhere on the US West Coast. Most hosts take 180 ms. You are currently taking 240 ms.
Also note that traffic from Google crawlers from the US West Coast seem to be going via Canada & Europe to your Singapore center. Not all the time, but, say about half the time. While the direct route is 240, the indirect route is 450 ms or thereabouts.