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cPanel shows 404 from time to time

imokimok Member

Hi.
Maybe someone has any idea how to resolve this. I have a VPS with cPanel, it's been working fine for months. Hours ago migrated a website and it started to perform weird, it looks like Apache is restarting because it shows 404 for all the domains for around 2 or 3 minutes, then it works perfect. That's happening every hour at different intervals.

In addition, the VM stops responding to ping, but not every time Apache fails. I can access via console and it's "fine".

I'm not sure what logs to check.

/var/logs/messages shows very similar output to when I boot other machines. So the entire machine is restarting? But uptime command shows more than 17 hours, as expected. https://pastebin.com/WqifEKVE

/usr/local/cpanel/logs/error_log shows these lines https://pastebin.com/HNHan0Fy

I hope someone have any idea to get to the bottom of the problem, while I'm waiting a ticket reply from cPanel.

Comments

  • ExpertVMExpertVM Member, Host Rep

    Kill all the apache process via ssh and restart it via cpanel. You might have a rouge apache process

    Thanked by 1imok
  • I've rebooted the entire server and it's the same.

  • risharderisharde Host Rep, Veteran

    Hmm could it be possible the new website is using up resources and the host server is somehow killing the process?

    Thanked by 1imok
  • I don't think so. CPU is almost idling.

  • agentmishraagentmishra Member, Host Rep

    Rebuild vhosts

    Clean dns

    May be this will help

  • Maybe installed nginx/varnish etc?
    Will recommend to update centos and then force update cpanel.

    If this wont help contact cpanel: tickets.cpanel.net

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