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Nah. Some of you I know on a first name basis (whether you know it or not) so I know it's you when you log a ticket or something.
@FTNChris may, but I don't think he does.
Why do you ask?
Nope. I never know and I think it is better this way.
Of course, whoever dealt with me a bit and PMed me here or told me who he/she is in a ticket, is not hard to remember.
No, don't care. All customers are equal. Customers are customers. Doesn't care who their LET username is. Let them have their privacy too.
Yeah this.
Nope. I happen to come across who people are sometimes in my fraud detection procedures but I don't keep track of it.
Nope, but if you PM me I will probably remember you.
Expecting this question I did mention it in my post. It is just out of curiosity.
Honestly, we have so many customers it's counter-productive to try and e-stalk all of you on every forum you are on
Map of American LET members!
Haha, nah. Scraped from Google.
Well, I did not at all mean it is a bad practice or privacy issue. In fact when people are publicly declaring what providers they are happy with (for example: Quarterly Top Providers Poll) and thus giving you a very good opportunity to know that they are your customers (accuracy may not be 100% though).
I see more advantages for providers to know who their customers [in this forum] are as it will help you to better understand your customers. They openly express their opinions/expectations and some times woes as well. If not a spreadsheet it might be your neural network that remembers and maps them as much possible. Especially if you identify someone as an abuser or a payment evader, I am sure you will most likely remember
Just my own thoughts.
Yes, i remember the names and nicknames and some other details (like country) of some of our customers. I don't write it down or track it though, just use my head as not very reliable storage device.