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An example of poor customer service
This just came across my field of vision:
What's sad is that I've had the joy of dealing with providers this year with worse attitudes.
Comments
Unfortunately, these things happen way too often. The problem (for them) is that these days, it's easier than ever to expose crappy PR etc, via things like twitter.
I loved watching this whole thing unfold: http://scienceblogs.com/insolence/2011/11/you_dont_tug_on_supermans_cape.php