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Comments

• sonic Veteran

  January 2017

  @northhosts Looking glass please?
• northhosts Member

  January 2017

  We don't have one at the minute sorry.
• ashkulz Member

  January 2017

  @rocket said:
  Hmm, have you opened a ticket? It's a really easy thing for them to fix, surprised they haven't done it yet.

  Opened a ticket, was promised action but none till date... hope @northhosts gets around to it soon, as I'm happy with the VPS otherwise.
• rocket Member

  January 2017

  @advarisk said:

  @rocket said:
  Hmm, have you opened a ticket? It's a really easy thing for them to fix, surprised they haven't done it yet.

  Opened a ticket, was promised action but none till date... hope @northhosts gets around to it soon, as I'm happy with the VPS otherwise.

  That's the same thing happened to me when I opened a ticket, I did so back in December.
• northhosts Member

  January 2017

  We answer all tickets and less urgent issues are prioritised in order of workload. We don't ignore any.
• ashkulz Member

  January 2017

  No offence, but you said on January 25:

  @northhosts said:
  It's been prioritised guys, will be done today

  The follow-up was because it wasn't done as you said. I haven't followed up about the OpenVZ upgrade because the timeline was mentioned as Feb-end and I respect that it can take time to schedule downtime.
• northhosts Member

  January 2017

  No offence taken, any support can be dealt with via ticket.