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Alpharacks, I have encountered here
Alpharacks, I have encountered here, I heard this is Asia optimized route, so I bought, but the speed is not ideal, so I communicate with the customer service, I want a refund, they propose to speed me, let me re- Test, but the result is the same, and later their response speed is slow, it can be said is not a reply, so I opened a new TK, so the new TK, give me a reply, but did not give me a refund TK, to reply.
Comments
They're offering to help you resolve your speed issue by moving to another datacenter. Do you actually want a VPS or are you just trying to get your money back on a service you regret buying?
I've made a few regretful purchases, but I've never asked for a refund unless it was the provider's fault (never worked, bad network).. I really don't understand why people would expect to get their money back if they just don't like the service.
They are willing to provide with the data center, but I have tried, they said before speed for me, the result is very obvious, there is no change, if they can really solve, I do not need a refund, so Trouble, I just want a suitable service, they say and practice, and did not effectively help me, if effective help me, I do not need a refund
. . . , But their network is not good, so I refund
If accurate, that's justified. Not sure why posting that on LET is more useful, than, say, a more active forum like WHT?
Forgive my ignorance, I only know LET，thank you for your suggestion