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Yup, totally depends on where you're living. At my parents house I can get full advertised speeds 24/7/365. Now I'm living in a student area, I'm worried for October when I'll probably struggle to get 2mbps
@Domin43, it's probably a few dodgy websites being used on a kimsufi.com subdomain that contributed to it, report the issue to them and perhaps forward the screenshot to OVH UK. Also, disable Sky's filter?
Erm Sky doesn't block access to kimsufi broadband shield differs from their actual blocking system. Someone in your household has enabled sites that meet a criteria to be blocked. I have Sky Fibre and below is Kimsufi accessed just now.
The only sites that are blocked by all ISPs in the UK are access to torrent sites that they either get complaints about or scan. That was however enforced by the government.
Looks like someone in your house does not want you to buy anymore $7 Servers.
Well, KS does host a lot of seedboxes, so, double whammy, "save" bandwidth and dont get in trouble with GCHQ
On Sky's plus side - thy are mainstream and have native IPv6 - nice :-).
I've seen things like this before. Usually an ISP will block a range of IPs, if some of the IPs within that range are known to be malicious, etc, etc....
I switched my home connection to a business contract (with a smallish regional provider) because I got sick of the slowdown after 5pm and the obvious ever increasing traffic shaping. The monthly bill is more than twice as before but the connection is perfect all the time now, and the customer service is for real. A cable cut was fixed next day; the neighboring apartment (still with the consumer contract) remained offline for almost a week.
Money well spent.
Wow, and that is considered good service? Unless it happens shortly before midnight, I expect it to be sorted out within hours even if I am the only one affected and I am not on a business contract.
So, SKY is the limit right
Next business day is the best available option here for a FTTC or ADSL line. It is just not possible to have a better contract. To get a guaranteed 4h response (and optional non-business-hour extension) a upgrade to other technologies is required. Copper-based residential lines are served best effort, there is no contractually guaranteed resolution time anymore, only a target resolution time. This is a hopefully temporary recent issue; the copper infrastructure is left to decay because it will be replaced by fiber sooner or later and no one want to spend good money to repair and mantain it, they just do the bare minimum.
Yes it is, most residential packages have absolutely 0 SLA, and the only thing potentially you can claim is the cost of the service back. Now some of the ISP's will give you extra credit or something on top if they do have a major outage but contractually they don't have to give you anything.
Not sure that's completely true as you can get some of the Ethernet type service delivered over an FTTC tail and that's considered to be a leased line so has tighter SLA's You also pay a lot for for often a 20 or 40Mbit/s downstream.
I agree. I managed to get some of CloudFlare's IP addresses blocked by SkyB in 2014:
Just to keep this more factual than surreal, BT are the market leaders for UK broadband.
http://media.ofcom.org.uk/facts/
Anyone with HSBC in the UK getting their OVH payments declined now?
Black Horsey is fine
Sky Fibre Pro here, and no issue...
why are you even using sky shield are you 10? Just turn it off..
or add it to your safe list.
Of course there is no SLA and if shit hits the fan you can at most cancel early, but they dont like this as it comes with a lot of loss, at times even phones, tablets or big screen TVs which were subsidized. They absolutely dont want you to log 48 hours of downtime for this reason, so, to make sure, come as soon as they notice it.
@Maounique See you say that but I've got an ongoing fault on my Sky line (got them as a backup as it's cheap due to an offer) that's had something ridiculous like 6 engineers out on it so far and they've still not tracked it down.
BT-Openreach will be charging them to the tune of around £125 (I'd have to check the latest docs to be sure what it exactly is) for every SFI they order, so depending on if they've managed to claim that back or not I will have cost them WAY more than I've ever paid them over the 1yr term.
It would have actually been cheaper for them to cease the line and order a new one.
Well, at times you get those, I remember how i lost days reinstalling and changing drives, motherboards, memory, cpu to try to make a computer work and it always did for some hours before crashing with various errors and kernel panics. In the end i found out it was one of the sata brand new cables, something I never experienced before and not thought of due to the large array of error corrections and stuff which are implemented exactly to avoid this issue. It seemed to work until the temperature inside reached some level, imagine my frustration for testing it 5-6 hours, go home, then come back next day to find it dead. It can be something even seasoned specialists cant imagine, like a disk working perfectly for an hour or two, then starting to slow down to something like 1-2 kbps transfer rates, something which even modems in the 80's managed... But they have to go to the end of it now so will know next time, it is not only fixing the problem now, it is about logging the investigation result for further reference.
They cant even bring you another line as your usage pattern or power issues may actually trigger the error, you may never know, back in the days when ADSL was still in use around here, I had my link drop unexpectedly and modem restart in the evening. The team came the next day and everything was fine. In the end, it was the power which fluctuated slightly in the evening, enough to trigger a reboot on the speedtouch modems, they replaced mine 3-4 times before I thought of it and added it to the UPS solving the problem.
At least Romania is something in this business
BT, SKY, Virgin Media, Vodafone, Talktalk all own their own networks as such.
Vodafone bought C&W so own their LLU/Backhaul network.
For TT/SKY and probably C&W/Vodafone ADSL it's their own kit connected directly to your line via Local loop unbundling and their own backhaul network. (They may rent dedicated links from other carriers if they don't have their own backhaul fibre in the area, but that's not really relevant here). They are literally renting space in the local exchange and sticking their own kit in there.
For VDSL2 (FTTC) it's usually BT openreach's R-DSLAM (FTTC CABINET) since it doesn't make sense for each of the ISP's to have their own kit in the street (imagine all the cabinets you'd be tripping over) then it goes either to a local exchange or sometimes to a larger exchange in the area where there's a link between Openreach's network and theprovider's network.
So essentially for most people with FTTC (VDSL2) in the UK (there are a few exceptions like Hull/Kcom) it will be BT-Openreach's DSL equipment, a Fibre based backhaul either the local exchange or a bigger exchange in the area and then there will be links into Sky, Talktalk and BT Wholesale's networks there.
BT-Openreach do seem to be pretty good at sizing the backhaul from the cabinets as it seems fairly rare for the FTTC cabs themselves to show congestion.
I find it weird you could get FTTC from Sky but not BT as more than likely it's the same broadband cabinet servicing you, I suspect it's most likely to be BT retail's database wasn't up2date for that area for some reason where as Sky's was.
Obviously Virgin Media is the odd one out here as they do actually have their own network including the access-network that goes right to your premise.
Little guys like TalkTalk OR BT <<<<<<<<<<<<<<<<<<<<<<<