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Comments
Seems so,getting bad gateway here on their homepage
that sucks
Looks fine to me?
@Ernie
New to the company? You'll get used to it after awhile.
Yeah and damn then it will be my last order lol
I apologize for the inconvenience. We found the issue. It should be resolved.
I've been a customer for about 4 years. Things were rocky at start but have been great past 2+ years.
I put them with lfcvps as most underrated providers around .
Just my 2 cents
Thank you for the kind words.
What's your experience if you don't mind sharing? I'm thinking of using them for a new lowend project.
Same for me but i can not login to portal "503 Service Unavailable", They told me we are upgrading our system, wait for 30 minutes
This should be resolved now.
@Ernie now on BudgetVM, i hope there service will be better than past, but its true there client portal are too slow, its taking a lots of time to loading ticket's.
Thank you. If you notice any issues with the portal or website please PM me. I can forward them to our developers. I believe the 503 issues have all been resolved.
@Ernie the only good thing about HVH was you and the way you handled customers so you finally left them? or you working with BudgetVM and HVH both?
Pretty sure he manages multiple brands, seen him reply to issues on others in WHT.
oh ok thanks for the info
Ernie used to manage multiple brands (5 to be exact), but as far as I know, he is no longer working for that parent company and now works solely for BudgetVM/Enzu.
Thats correct I am no longer with HVH or the other brands. I am soley with Enzu/BudgetVM.
I had a few problems with them 3+ years ago and actually called and got someone on the phone, who was helpful. I don't know if you can still get someone on the phone, but this was another reason I stuck it out with them and have been glad I did.
All the nonsense happening on my node was resolved I guess and it's been smooth sailing ever since. The last support ticket I sent they answered in less than a few hours.
I'd like to see an add on like rotating backups (all lfcvps plans do this and appears to work great but you never know until you try to restore).
It's such a PIA to switch providers once you have a lot of stuff going on in your VPS and I am grateful I didn't have to switch but all the criticism from years ago was justified, but they are still here and currently reliability, ticket times, etc tells me they are worth checking out.
My only complaint is the multiple company identities (Enzu, BudgetVPS) is at the least confusing. Where do I go to log in to my panel, etc? Not really obvious at first and I'd prefer a streamlined online presence. Seems less shady.
Im happy that you are overall pleased with our services. We do offer 24/7 phone support. As far as backup offerings go Ill put a feature request in for that.
Regarding the panel you would use the login at the top of the website that you registered at.