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Any hostGator Alternatives for ResellerHosting?
I have around 40 accounts (clients) which I am hosting with HostGator (bronze package i think). Overall, the service is OK. But, support response times are deteriorating every time. So I am looking for a new provider...
I am looking for alternatives for cPANEL WHM reseller hosting...
a. with SSH access
b. Managed backup (if available)
c. SSL
d. WHMCS license
Any help appreciated.
Comments
I can do something similar with the SSH access, SSL and WHMCS license, pm me
Maybe BuyShared? @Francisco
@plumberg We can do this. Sent you a pm
+1 for buyshared, you may touch @Francisco with all you need...
He might get a little tired of people not respecting his personal space after a while.
he always get many of respect from everyone in his node and happy with their services, Including me for sure.
Was a joke, might have gotten lost in language barrier. :P +1 for @Francisco's services as well.
why not webhostingbuzz?
Who?
Practically every shared host in existence does reseller hosting.
I see. But any suggestions welcome with good support welcome...
Thanks Will reach out.
I'm not going to offer a specific recommendation, but am wondering, why do you need support? For a good host, you won't need to contact them about anything, and they'll contact you if there's an issue from their end.
webhostingbuzz.com
Who?
So recently, with hostgator, I have trouble with generating full cPanel account backups. 13 bytes files being generated for a few accounts in their home directory instead of the full backup. The chat support asked me to raise a ticket. I did. 24hours and no reply. After that, I somehow managed to get it escalated. Ticket support replied. 15 conversations and they are not able to figureout / extract cpanel logs to identify why full backups failed.
I see and understand. The guru in me says don't rely on the hosting provider's framework for backups, but I get why you want to change.
Totally, I believe in having my own offline backups. But, If I am unable to create them, its a concern for me and I expect the host to help me with troubleshooting where my script is either bad or something is down at their end (which is acceptable).
I don't want to deter from switching hosts at all but have you tried running the backup command in SSH ?
https://forums.cpanel.net/threads/how-to-make-full-backups-for-all-my-cpanel-accounts-from-ssh.506661/ - Last post might be helpful.
Atleast then you'll have a recent backup of the accounts
As always, I recommend Smart Hosting. They are based in the UK and offer great Web hosting services with a 99.99% uptime guarantee. Support has always been super fast for me! There is a link in my signature which is an affiliate link if you want to help me out. Otherwise, www.bestwebhosting.co.uk
What? Ask for a real L1 or an L2. It's probably their process killer. User level cpbackup runs as user I believe.
"I don't know" wasn't an acceptable answer when I was there. Hostgator actually has really great support, just really long response times and a lot of barriers to reaching the great support techs.
I am a reseller, with no root access. So, this is a no go for me. if someone has something which can allow a reseller to issue a backup command from jailshell, I am more than welcome to try that.
I can agree with that statement, but I've delt with hostgator in the past and I was getting one response per 3-5 days which is awful. Yes, my issue got resolved by a very good tech when it reached him but 3-5 days per response is awful. Maybe things have changed since then, that was months ago
Haven't read all the whole thread but secure dragon has fantastic shared plans. Idk if they do share though.
Who are you? Who is "we"? What company do you represent? Please read the rules.
We offer daily backup. If your budget is like Hostgator then we can give you a SSH Access, WHMCS license and take backup (You can download backup upon request, no direct access)