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OVH down?

Does anone have trouble accessing the main website and the manager of OVH?

Comments

  • ClouviderClouvider Member, Patron Provider

    Well, works for me.

  • Thank you. I get a connection reset since half an hour.

  • Working properly, it would be advisable that you send a support ticket or by e-mail

  • Its working for me are you on the US or EU?

  • Works great

  • Paid my bill about an hour ago

  • GeekoineGeekoine Member
    edited December 2015

    @takerbox said:
    Working properly, it would be advisable that you send a support ticket or by e-mail

    I couldn't access the manager, so I didn't open a ticket. Anyway, 10 or 20 minutes later, as soon as I could access the main website (and the manager) again, I did a traceroute and an mtr and noticed a 10% packet loss, so I contacted the support. I suppose it was some kind of problem between my provider (telecom italia) and OVH, but I'm not sure.

  • Always run an MTR in your direction. MTR or traceroute into OVH only tells one side of the story.

    mtr -r -c50 SOURCE_IP from your OVH server back to your home IP is quite helpful in situations such as these to identify the source of possible peering congestion or network outage.

    tl;dr: always MTR in both directions when having a network issue, can quickly help identify where the issue is in the path

  • GeekoineGeekoine Member
    edited December 2015

    Support has confirmed that it was an internal problem (OVH network), and it will be solved by tomorrow.

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