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BlueVM not answering tickets
zongyouxiao
Member
in Providers
I sent bluevm a ticket four days ago,but haven't received any reply,mail sent to chris also gets no response,does anyone know what's going on with them?Are they still doing their business?A few months ago I received a email saying they promised to improve their services,but now it seems really disappointing.
Comments
BlueVM is not part of ChicagoVPS that is now part of Colocrossing?
Maybe only ChicagoVPS now belongs to Colocrossing,BlueVM still belongs to ChicagoVPS?
Hello. Can you please PM me your ticket ID so I can take a look into this for you and see why your ticket hasnt been answered.
BlueVM was sold to CVPS about 6 months ago iirc, CVPS were sold to CC about a week (or so) ago, give it a few weeks it will probably get better.
@Ernie you are working for ChicagoVPs too? Not only HVH?
@ernie is the Managing Director for HVH and ChicagoVPS. Congratulate him on his promotion!
Don't panic! This is normal.
Congratulations @Ernie. May more people experience the Ernie Awesome
Hahaha good one. Everything is popcorn.
@zongyouxiao your VPS is now fixed sorry for the delay.
@Ernie Congrats!
Old KVM customers are still using Feathur,and some functions in Feathur are not working properly,will these customers be moved to solusVM in future?
plot twist, chris = ernie?
The answer to your support issue is "42".
I cant answer that at this time however all new customers at BlueVM are on SolusVM.
Wait, someone is now responsible for BlueVM!? Maybe my 178 day downtime will finally come to an end. You'll be hearing from me later tonight @Erie
BTW, congrats on the promotion!
Congratulations Ernie. I have never talked to you but everything I've seen has been great, enjoy the promotion.
Thanks Mike!
Solved,thanks for @Ernie's patient help.
You are most welcome. If you run into any other issues Im here to help.
I thought BlueVM was no longer alive!
I think the same as @EVM_Mike . I'm even going to see what you guys offer knowing it's @ernie commanding
@Ernie set me straight in a couple hours! Absolutely outstanding, thanks buddy!
Thanks you