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Enterprise/Highly Relievable VPS or Dedi Provider US West and East Coast
Hello, working for a (well) funded startup in SF and we're looking to move to new infrastructure for a WordPress website. We're currently at a high-end VPS provider (Linode) but not liking the random dropped packets and routine DDOS attacks that leave noticeable performance marks.
I'm looking for a high quality, first class provider. One that I can call, phone, email, etc, and have a fast reply from an experienced network admin. Thanks for your feedback.
Comments
Any VPS budget does not typically lend well to being able to pickup the phone and speak with a qualified network admin.
@incero: Budget aside.
Softlayer?
If budget doesn't matter, go dedicated.
Softlayer is good, if budget isn't an issue, you can choose rackspace as well. Or more lowend ones like Vultr digitalocean or Quadranet. I think Quadranet has phone but not Vultr or digitalocean, but in general their tickets are answered fast, rarely need them anyways.
Thanks for recommending Softlayer. I've researched Rackspace quite a bit and there seems to be a number of routine performance issues.
BTW, if your company has 3 Twitter followers, please don't PM a quote for your high quality VPS solution.
Maybe Limestone Networks? I'm not sure how reliable you're looking for, but their ticket replies are less than 5-10 minutes anytime day or night from my past experience. One of the best companies I have ever used. Of course, this being with you saying "budget aside". You said west + east coast but they are in central U.S. (Dallas) and have considerable ping to EU/Oceanic for being a central location.
...because notoriety in social media equals quality and service.
Check out Cyberwurx in ATL. They have support 24/7 and you may be able strike a pretty good deal with a budget.
I have had lots of blips with rackspaces email hosting lately. Wouldn't go that route.
Softlayer will be nice, but a premium. Their bandwidth recently got very expensive so I would watch it.
Another alternative is Leaseweb, which has 40% off right now and has a large support team with value prices. They had VPS issues earlier, which is why I would advise you to go dedicated.
Any location in mind?
How much DDoS mitigation are you looking for?
go with katyperry hosting. she has 75m followers.
Just a Wordpress site?
Rackspace guarantee100% uptime
http://www.rackspace.co.uk/cloud-deployments/wordpress-hosting
Amazon EC2, get the free tier for a year.
Hows GoogleCloud these days?
One can't run large production site and databases on the free tier.
Will give that a look but as you guarantees aren't reality. Wonder how much we can tune our specific environment or if this is essentially shared hosting.
Softlayer are good. LiquidWeb are just as good and cheaper.
Softlayer phone support doesn't know what reverse DNS delegation means! Luckily 100TB does.
You do realize Twitter has ZERO effect on service right? We host thousands (literally) of customers and have almost no Twitter presence...are you saying we don't offer a "high quality"???
In any case go ahead and Look up LiquidWeb. They'll give you pretty much one of the best networks available in the USA, plus phone, live chat, and ticket support are all offered... Your max wait time at any time of day will be maybe 1 minute, tops.
If HA is your concern, go to a cloud service provider like aws, azure, rackspace will justify the premium. Something, like upstream network outage, brown out are still out of experienced network admins' control.
Is this just for WP hosting?
I'll PM you, this would fit nicely on our ScalePress platform, fully scalable and load balanced WP deployment in our cloud, backed by F5 Load Balancers, Arista Switching, and SolidFire SSD SAN
We're not cheap, but it's Enterprise, It's HA, and it's not going to have cheap drops like Linode
Its for giving VPSes away. Not hosting
You want all this but joined a site called Lowendtalk today to ask where you can get it. Seems legit.
Going to suggest @Ernie might be able to sort something out for you. Fantastic guy, good servers and nice support
AWS has paid support available, not sure if they take phone calls though. I have never bought their support myself, and never experienced an issue that could clearly be traced to be AWS' fault.
Why do you need to pester someone by phone, anyways? Having an experienced network admin available to you for cold-calling by phone is going to cost you an arm and a leg anywhere you try.
I left AWS because it was burning holes in my pocket. I budgeted for the instance hours, but there's a lot that gets tacked on extra and eventually it was a saving to get a cheap dedicated server and partition it myself into VMs for isolation.
Expensive as it is, I must admit that I have never felt that my stuff was running as solid as when I had it on AWS.
That only has 15GB bandwidth per month.. right?
And more outages than my kidechire (which has not had a single one)
Only a matter of time