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I have used the worst VPS = Alpharacks
qq402717704
Member
I used Alpharacks 2 and a half months,
Purchased two VPS,
Are $ 18 / quarter Windows VPS and $ 12 / yr 768M memory VPS,
Because Windows VPS remote password I forget July 21,
I submitted a Ticket request help reset the password,
I know 5 days received a reply,
He asked me to wait while processing my VPS,
I waited 12 days, still did not help me reset the password, asked me to wait,
Then I lowendbox reviews of their services,
In the August 4 my Windows VPS closed, even 768M memory have been closed,
I do not know that they are not because they are so close I review my VPS,
But I was really evaluate, they not only did not solve my problem,
I also closed two VPS, this is the worst I have ever used and most despicable of VPS,
I am here today exposure, I just want you to understand that this is not worth VPS you choose.
Here is my screenshot.
Comments
Why did not not just re-install? if you cant remember your password and don't know how to reset it yourself I don't think any host is going to do it for you.
Anyway the support time is insane but its not a managed VPS you should have just fixed your own problem of your own making.
Thats some crazy response time !
Hi
This is really my mistakes,
But I can not own reload OS,
VPS Control Panel does not CDRom,
So I can not myself reload OS,
But they claim that they are Support is provided 24x7x365,
And I was the fifth genius receive their reply.
me too, suddenly my vps offline. Hope get back online asap.
I do not know that they are not ready to quit.
maybe Alpharacks owner died hit by bus?
No 'Reinstall' button under the 'General' tab?
@qq402717704 looks to me like their provider suspended the service or worse, hence your control panel shows "unavailable".
I observed that the client posted his VPS IP. and all the IPs within the same range are offline. So I think the provider is at fault.
I have a personal VPS for testing and are down for more than 24 hours.
I have one VPS (yes, its $18/yr) down too...
I think the problem is at the host node.
And... I opened a ticket ~15 hours ago, and there's still not any response...
BTW, @cyandark yes,it's nearly 24 hours since Uptime robot told me it was down at 12:24 AM (of course yesterday!)
CHINESE CHAT @qq402717704 :
明顯是線上翻譯的....
用英語邏輯看得不太懂..
對麼?
I have the same VPS, in foxtrot node. I opened two tickets, without any response.
Frankly, the bus is a great idea for those idiots. My servers are also offline for more than 24 hours.
Mine has been down since yesterday as well. I opened a ticket 25 hours ago and bumped it this morning again. No response. I paid for the year back in February. This happened once before and they were responsive but the host was down for 2 days. I'm hoping it comes back up soon.
You also state: Unavailable
I just got a notification from Uptime Robot...
Mine is just UP.
Can anyone confirm this?
Yes, is UP.
I'd do it for you. (If I offered Windows VPSes, which I don't.) Then I'd show you how to do it yourself. I think pretty much any provider here could do better than that, and in fewer than 12 days too. Sorry to hear about your bad experience @qq402717704, that's really disappointing.
Don't be afraid to try again with a different provider. There are many true professionals here.
Yes me too, backup your data then.