New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
Well, you already did since it says it in his signature :P
Francisco
Opps. I didn't notice it.
Scammed, that depends on who you ask. But it shouldn't take 1-2 weeks to get an IP working again, sounds like outsourced support who can't help + lack of control on the upper management.
We wouldn't know though!
Also welcome to LowEndTalk; "Hopefully you have a backup".
Luckily I only paid $5.99 for this and not $59.90 yearly plan.
Some may call it scamming, others will call it "bad support", while a few will consider it your fault. One thing for sure, they have to be mentioned : Quick click hosting : http://quickclickhosting.com/
Ask for a refund, they allow it (even if it seems like they are staling) http://quickclickhosting.com/terms-of-service/30-day-100-satisfaction-guarantee/
Post a request here with your desired specs, I'm sure the members will help you out.
What was the plan?
PM me and I'll get you setup right now
Thanks for kind message. I already purchased the replacement VPS elsewhere.
If there's solusvm, you should try to reconfigure your network on there.
They're all fucktarded, or think you are. I had one assume I was an idiot because I don't even bother reading their stock mail template when I asked where to setup my reverse PTR today, even though I gave them the damn bind/nsd cuttenpaste code for it.
In this case, they're fucktarded, not you.
Challenge it on your credit card, provide this image as proof to your credit card company you never got the service.
Update: Look like a new company because of they did not change logo of whmcs and maybe they are facing issue from their datacenter. (Sometimes datacenter give a bad configured IP Address)
Iive chat: You are number 23 in the queue. Please wait... lol..
Well, Simply ask him to refund money since they failed to provide VPS on time and If not agree to refund your money then contact your payment gateway provider or bank.
I never change it, why would i anyway - everyone knows it's WHMCS...
Quick Click - Treat with caution
Its not quick
Hello there,
If you can find a similar package here: https://www.hetnix.com/vps-servers.xml I can give you the first month free, so we can compensate the money you spent on the scam host.
Thank you.
Their ToS says something totally different: (emphasis mine)
http://quickclickhosting.com/terms-of-service/
The next section is contradictory:
Ok, guys.
This morning (my local time), I got the refund from them, surprisingly. I guess they had viewed this topic or someone told them.
For sake of completeness, I included the last reply from them in the support ticket:
Please stay away from this sub-standard web host.
And many thanks to all of you guys that had shared your views and kind VPS offers.
Indeed, can happen but most semi-decent DC's should be able to get that sorted fairly quickly or allocate a new IP range.
A lot of companies have a no refund policy in place to avoid trial period abusers but will gladly refund if they are the ones at fault, it is only fair.
I'd bet that this "provider" is either reselling, or has outsourced support that doesn't have access to the actual systems. That's a completely unreasonable way to deal with tickets.
Glad to see you got your money back. However for future reference, if a web host does not bother to brand their client portal (notice their client area still has the WHMCS logo), I would take this as a red flag.
@FernGullyGraphics A lot of hosts don't change the WHMCS logo.
(EDIT: necro ._.)