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LeaseWeb: Annual increase of %3 for all services
Leaseweb will increase %3 for all services starting from 2017
Dear User
At LeaseWeb, we are continuously striving to provide you with a better customer experience. This year was no exception, and we boosted our Customer Care team so that we are continuously available for you – anytime, anywhere, introduced multi user access to the Customer Portal, automated server installation with RAID, and added an additional security layer to access the LeaseWeb Customer Portal. With external factors increasing our cost base, we are writing to inform you of our annual 3% increase of our Service Charges based on our General Conditions. You can find them here.
The revised rates will apply only from 1 January 2017 onwards and applies only to agreements entered into before 1 January 2016. The revised price will be included in your first 2017 invoice and you can preview it on our Customer Portal from mid-December.
This year, we also expanded our product portfolio with additional Cybersecurity services, Private Networking, Remote Management, and launched vCloud in The Netherlands and Singapore. We extended our global footprint with eight additional data centers in the U.S. And to accelerate our Web Hosting related services, we also opened new PoPs in the U.S. and Switzerland. This price increase will allow us to continue investing in the development of features and services for you.
We thank you for your valued business. If you have any questions, please feel free to contact our Customer Care department.
Kind regards,
Benjamin Schönfeld
Managing Director, LeaseWeb Deutschland GmBH
Comments
HAPPY CYBER MONDAY
I think some manager must be fired.
They do this every year, my services got a 3% increase last year as well.
Yep, to be fair the hosting industry is one of the few where this sort of thing is rarely done, inflation happens anyway though so hosts that charge the same amount every year without fail actually just get poorer.
I would propose the opppsite. As the price of hardware, colocation, and bandwidth have largely gone down, people charging the same prices over the last 5 or so years should have seen increased profit margins.
I look at someone like buyvm as a great case study. I don't know their numbers, but when they arrived everyone said it was financially unsustainable. Fast forward a few years later st the same prices and some people were actually calling them expensive. As their expansions most certainly grew less and less expensive, and/or their capacity per 1U increased, I propose that they saw increased margins each year.
The monkey wrench would be US providers with full time staff. The ACA changed their financial obligations and majorly offset their profits.
I guess there are certain models where that is true, I know for sure though that my own costs on a monthly basis, licenses, HW, etc etc certainly have not gone down and have remained the same.
I agree that I can get a big 12 disk dual E5 server with 256GB Ram cheaper now than I could 3 years ago... but I did not buy it 3 years ago so that is kind of a moot point.
Would be an interesting study though.
This is more common with colocation / infrastructure and power services.
Less common when you are talking about dedicated servers (because the amount of power these devices use goes down over time, and generally the amount of performance per watt and per dollar goes down with time).
Best cyber monday deal ever!