New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Contabo.de to accept E-Mail Cancellation
Heya,
Just a quick heads up:
So a few weeks ago I was going on about how contabo.de still require the customer to cancel via Post whereas contabo.com allows online cancellation. Now though as a follow up on my comments regarding this on their fb Page contabo.de commented that as of now E-Mail cancellation is possible with them, too
Comments
You know that this is a requirement since the 1st of Octorber in Germany, right?
If a provider in Germany refuses E-Mail cancelation by now you can contact the Verbraucherschutz.
Which is a good thing IMHO. If a service can be subscribed to via online, then it should be just as well possible to unsubscribe from it via online.
contabo still sucks