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Help with Hostsolutions.ro
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Help with Hostsolutions.ro

HuangLeeHuangLee Member

Hi

I have a VPS with hostsolutions.ro that has been suspended and I'm wondering if anyone can give me a tip or maybe @cociu can also chime in?

2 days ago I was transferring some files (about 10 GB total) from my Hostsolutions-box to another VPS via scp. That transfer wasn't going very fast (about 2 MB/s), but that's what I was usually getting when doing that kind of transfer, so I just let it run (via nohup).
Then I started another transfer via rclone (about 15 GB of data, to Google Drive). I was happy to see that one going pretty fast (23 MB/s).
So I just let these 2 run, but then after a few minutes, the box suddenly shut down and was suspended for bandwidth abuse.

I immediately opened a ticket with Hostsolution's support. I wrote that I apologize if I did anything wrong, my intention was not to cause trouble and I'd like to solve this. But I haven't heard anything back since.

What do you guys think?
Is it possible that Hostsolutions has set up bandwidth limits for scp / ssh data-transfers and I was kind of circumventing them by using rclone, which got me suspended?
(For the record, I was at 8% of my monthly bandwidth)
If so and if this is truly considered abuse, then I could limit the transfer-speed on rclone in the future by using the appropriate parameter. I would just need to know to what that limit should be. :)

Thanks!

Comments

  • AmitzAmitz Member
    edited July 2016

    @cociu will surely chime in, but whatever the outcome his - Hide your mother and your sister (if you have any) as a precaution. Seriously. This is a well-meant advice.

  • Must a be mistake, I'm sure LowEndSupport will join this thread shortly.

    Thanked by 2Maounique zafouhar
  • racksxracksx Member

    Maybe, before start such transfer, let them know, so they cannot suspend you.

  • AmitzAmitz Member

    racksx said: Maybe, before start such transfer, let them know, so they cannot suspend you.

    I would have lots to do if I would have to notify my providers of any 10-50 GB transfer in advance... ;-)

  • @racksx said:
    Maybe, before start such transfer, let them know, so they cannot suspend you.

    Opening a support ticket to say "Hey guys, I'm gonna start a transfer now" each time before doing that would be quite cumbersome. :) And I'm sure their support staff has better things to do.

    I would much rather know what is allowed and what isn't. I wouldn't have thought what I did is considered abuse. But I can live with limitations, as long as I know what exactly the limits are.

  • MaouniqueMaounique Host Rep, Veteran

    25 MB/s = 200 Mbps. For a port of 1 gbps fair share should not be much, 1/4 or so of the realistic transfer rate. We warn people above 40k pps, traffic is usually not a problem, i only suspended once for 800 mbps upload of a mad torrenter which was causing "pocket" loss.

    Thanked by 1vimalware
  • racksxracksx Member

    @HuangLee said:

    You are running a VPS not a dedicated, which the main node may be connected to 100Mbps not 1Gbit, so if you start using 30-50Mb/s they pretty sure won't be happy with that, but by telling them ahead, they can limit your connection and protect the rest of users of fair usage.

  • True, that could be.

  • MaouniqueMaounique Host Rep, Veteran

    racksx said: the main node may be connected to 100Mbps not 1Gbit

    That is very low and also would not allow 25 MB/s which is in excess of the real wirespeed of 1 Gbps port.

  • tr1ckytr1cky Member

    @Maounique said:
    25 MB/s = 200 Mbps. For a port of 1 gbps fair share should not be much, 1/4 or so of the realistic transfer rate. We warn people above 40k pps, traffic is usually not a problem, i only suspended once for 800 mbps upload of a mad torrenter which was causing "pocket" loss.

    But we are talking about the guy here who brags that he is untouchable by DMCA and encourages torrenting on his vps, so I guess bandwidth should never be a problem?

    Thanked by 1inthecloudblog
  • edited July 2016

    From another provider, I could transfer 50Gb data or more without problem.

    Is this package for storage vps? Or the download were a test file like a speedtest or lookingglass which run continuously every x second?

    We need another side of story from cociu

  • ATHKATHK Member

    @Maounique said:
    25 MB/s = 200 Mbps. For a port of 1 gbps fair share should not be much, 1/4 or so of the realistic transfer rate. We warn people above 40k pps, traffic is usually not a problem, i only suspended once for 800 mbps upload of a mad torrenter which was causing "pocket" loss.

    I hate that damn pocket loss.

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  • @ErawanArifNugroho said:
    From another provider, I could transfer 50Gb data or more without problem.

    Is this package for storage vps? Or the download were a test file like a speedtest or lookingglass which run continuously every x second?

    We need another side of story from cociu

    The package I'm using is the 20 euro/yr Openvz, 256mb ram, 80gb disk, 2tb traffic special, as referred to in this thread, for example.

    Thanked by 1ErawanArifNugroho
  • cociucociu Member
    edited July 2016

    Hello Guys, thanks all for give a @cociu here because Sunday i have my WEDDING so these days i am bussy. sorry @Nekki but .... i am old man yet and need to do this step in my live

  • cociucociu Member

    So , is true , our script give a suspend for bandwich abuse and i think 200 mbps durring MANY minutes is more than resonable because is a cheap service with a shared 1gbps port speed. I will not blame the client because in this case we are not verry specified and more in our tos not comming nothing about this. About the tiket time @HuangLee i apologise personally because this days we working hard to improove our network and we are full. I will unsuspend the vps and when you will upload/download huge file try to set the speed at 150mbps-199mbps (not rich 200mbps will not be a problem)

  • cociucociu Member
    edited July 2016

    Amitz said: Amitz

    About sisters ... not anymore i have my wedding Sunday !

    Thanked by 2inthecloudblog Amitz
  • cociucociu Member

    tr1cky said: But we are talking about the guy here who brags that he is untouchable by DMCA and encourages torrenting on his vps, so I guess bandwidth should never be a problem?

    you need to understand what is a abuse or permit torrents/dmca/copyright.

  • HuangLeeHuangLee Member
    edited July 2016

    @cociu said:
    So , is true , our script give a suspend for bandwich abuse and i think 200 mbps durring MANY minutes is more than resonable because is a cheap service with a shared 1gbps port speed. I will not blame the client because in this case we are not verry specified and more in our tos not comming nothing about this. About the tiket time @HuangLee i apologise personally because this days we working hard to improove our network and we are full. I will unsuspend the vps and when you will upload/download huge file try to set the speed at 150mbps-199mbps (not rich 200mbps will not be a problem)

    Got it, thanks for unsuspending it, @cociu !

    In the future I'll stick to a maximum of 10 MBytes/sec (80 Mbit/sec), that should be no problem, right?

    And congratulations to your wedding, all my best wishes! ;)

  • cociucociu Member

    HuangLee said: maximum of 10 MBytes/sec (80 Mbit/sec

    you can use burst unlimited , but when is passing about +10 min try to stay in less 200mbps to not have influence with another users. Thanks for your wish

    Thanked by 1vimalware
  • I understand, no problem.
    Since my transfers usually tend to take longer than 10 minutes, I'll stick to 10 MBytes/sec. That's plenty and everybody's happy. :)

    Thanks!

  • ATHKATHK Member

    Happy ending YAY!

  • IshaqIshaq Member

    @cociu

    Wouldn't it be better to traffic shape instead of suspend for high bandwidth utilization?

    That sounds like a better solution to me :)

  • @cociu said:
    Hello Guys, thanks all for give a @cociu here because Sunday i have my WEDDING so these days i am bussy. sorry @Nekki but .... i am old man yet and need to do this step in my live

    Congrats!

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