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ShoveHost Canada VPS customers are being moved to BlueVM. - Page 4
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ShoveHost Canada VPS customers are being moved to BlueVM.

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Comments

  • there are two and half people behind ShoveHost.

    A half person? Centaur or Minotaur? Do you have a picture? :)

  • shovenoseshovenose Member, Host Rep

    @DomainBop we're going to have a new website soon, with a more complete about page with a team picture as well. You can just wait for that.

  • @Voss said: Hopefully something will be learnt from this fiasco.

    Stick with providers that don't use LET as a helpdesk?

  • shovenoseshovenose Member, Host Rep

    @Voss thank you for your feedback. We are certainly taking some notes (well, not actual notes, but you get the point) as to what we've done wrong about this.

  • Just saying: That's not how you calculate speed for a multicore CPU :P
    3.5Ghz on 4 cores != 14Ghz.

    @shovenose vzmigrate is not hard. It's like you don't want your customers to stay with you! There's nothing wrong with moving some customers to BlueVM (well, actually, there is, but we won't get into that here), however there is something wrong when you don't even give your customers the option to stay with you!

  • lumaluma Member

    @SimpleNode said: @shovenose vzmigrate is not hard. It's like you don't want your customers to stay with you! There's nothing wrong with moving some customers to BlueVM (well, actually, there is, but we won't get into that here), however there is something wrong when you don't even give your customers the option to stay with you!

    Exactly.

    It screams that he needed quick cash. So he sold those clients to pay for his US node before it expired.

  • MunMun Member

    My god this thread, can someone please close it. If shovenose doesn't want to tell people the full reason for the move that is his business. He set forth and moved his customers and informed them of the move. That being said he did the right thing instead of just closing down the servers.

    So staff could you please lock the thread.

  • SpiritSpirit Member
    edited March 2013

    @Mun said: ...informed them of the move.

    Did he?

  • shovenoseshovenose Member, Host Rep

    @luma don't make any assumptions.

  • @shovenose Then answer the questions people have been asking instead of dodging the issue. Then people would actually know and they would stop speculating. Until then, expect everyone to be making assumptions.

  • MunMun Member

    @liam, @chief if you are going to give CVPS the honor of closing f'd threads then please give the courtesy to all threads. As such please close this thread. It is pointless banter and attacks directed at @shovenose.

  • SpiritSpirit Member
    edited March 2013

    @Mun strange request from non-thread starter. Come on guy... you're at freakin' lowendtalk.com. It's bad enough what they have done with CVPS threads lately.
    What about no talking about hosts here at all? Or maybe talking just when everything seems perfect?

  • mikhomikho Member, Host Rep

    It is not a right to be a part of business decisions just because you are a client of that company.

    It is not a matter of how simple or hard the task is, there are probably other factors that this decision is based upon.

    I can understand that clients are upset of the situation, they always are when things like this happens (history repeats itself)
    Providers that comment are basing their comments on the technical side only.

    If shovenose haven't given any other reason then leave it at that.
    Guessing is not going to change things.

  • MunMun Member

    What clients, most of the people posting are hosts.... or LET commoners with no current vps with said host.

    The fact is he made said decision, now make the best of it.

  • shovenoseshovenose Member, Host Rep

    well F*** you too OVH:

    Dear Customer,
    We have detected unusual activity on your server XXX.XXX.XXX.XXX.
    Your server XXX.XXX.XXX.XXX is presenting too great a threat to our network,
    we had no choice but to place it in the 'rescue FTP' mode. A email
    containing a username and password has been sent so that so you can
    retrieve your data located in its storage space.
    Feel free to communicate with our technical support so that this
    situation does not become critical.
    Kind regards,
    OVH customer support.

  • RalliasRallias Member
    edited March 2013

    @shovenose said: A email

    containing a username and password has been sent so that so you can
    retrieve your data located in its storage space.

    And just like that the caseload just fell on my lap.

  • shovenoseshovenose Member, Host Rep

    @Rallias actually this is a new development on the problem. Are you currently working on the transfer at BlueVM?

  • @shovenose said: Are you currently working on the transfer at BlueVM?

    Well, since JJ told me of the problem I've been ferociously coding away at the problem.

  • Shovenose you are the Cosmo Kramer of webhosting

  • joepie91joepie91 Member, Patron Provider
    edited March 2013

    @Mun said: That being said he did the right thing instead of just closing down the servers.

    No, he didn't. He did a less bad thing, but not "the right thing".

    @Mun said: So staff could you please lock the thread.

    And that improves anything how?

  • @shovenose said: well F*** you too OVH:

    Dear Customer,

    We have detected unusual activity on your server XXX.XXX.XXX.XXX.
    Your server XXX.XXX.XXX.XXX is presenting too great a threat to our network,
    we had no choice but to place it in the 'rescue FTP' mode. A email
    containing a username and password has been sent so that so you can
    retrieve your data located in its storage space.
    Feel free to communicate with our technical support so that this
    situation does not become critical.
    Kind regards,
    OVH customer support.

    Well didnt i told OVH have problems?

  • @shovenose Founder & CEO of ShoveHost and BetterVPS

    Congrats for the new company

  • MunMun Member

    @joepie91 said: @Mun said: That being said he did the right thing instead of just closing down the servers.

    No, he didn't. He did a less bad thing, but not "the right thing".

    @Mun said: So staff could you please lock the thread.

    And that improves anything how?

    First off we don't know is circumstances. He might not have any room in his other location, or simply couldn't handle all those clients in a new location. He might have thought that people bought for the location and since none were close, a move to a different provider might be a better idea.

    You all are just bickering, nothing is coming of this thread at all.

  • NekkiNekki Veteran

    @Mun All perfectly plausible and acceptable reasons for doing what was done, but given the obvious avoidance of the question, the quick turnabout in promises made (originally all the BHS customers were told that they could stay in OVH less than a week before the sale), it would seem something else is going on. Not to mention that there's a secondary brand being started up so some of your suggestions seem unlikely.

    That said, I do agree that the horse has been flogged to death now, as it's very clear no answers will be forthcoming. I don't agree that the thread should be locked though, as there are possibly other ex-shovehost customers who would like to have their say, and they might as well do it here than in a separate thread.

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