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OVH say my service is expired, but expire day is 2016-06-13!
Bad news, right? I don't know what happen, this is my first service in OVH, I don't know how to do it.
In Control Panel, only have this message:
An error occurred while loading the information. (*.ovh.net : This service is expired, *.ovh.net : This service is expired, *.ovh.net : This service is expired, *.ovh.net : This service is expired, *.ovh.net : This service is expired, *.ovh.net : This service is expired)
And I can't connect my server, connection failed.
Very strange. Hmm...
I used "Upgrade my VPS" before, and I paid it.
Hmm, I opened a ticket, but OVH staff no reply me now.
Can you help me?
Comments
I believe OVH don't want to do business with alien.
Call them, unless you're under 18 and breaking their ToS, then their phone support will give you a resolution basically instantly.
Yay, Are you serious? lol
My account not banned
So you agree that you are an alien?
Sir I am alien, do you business with rick?
aha, of course not.
you are from china, right?
call there support hotline or just email them, they have good support by things like this.
Ok, Thanks, I will send a email
You should wait for a reply from them, there is surely an explanation behind it.
Also had issues with their renewal dates, support normal solve!
Yeah, I think OVH will give me a satisfactory answer.
Wow!
Thanks for contacting Low End Support.
Your question and complaints are very
unImportant to us.We have opened a case on your behalf, please use this identifier from now on when contacting Low End Support, case #123WE5DONT8WORK9FOR231OVH5382
Thanks for contacting Low End Support,
Have a nice trollay.
>
Low End Troll Support
when you have a problem like this, always contact your provider first, there's really not much a forum can do for you unless they have a representative in the forum that could take your complaint
No, forum first please. Because ticket only take few minute for some, few hours for the other and days for the rest.
LEB will be lonely without you.
Thank you everyone, the problems have been resolved!
You convince them you're not alien?
OVH is a great company, they want to do business with me (just a joke)
How has it been solved? I once had an unanswered ticket with their billing department for weeks until I simply gave up.
Hmm, I just say my service is expired, OVH staff say they billing system have some problem, if they fix this problem, my service will active again.