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Paypal, India and USA, Indian clients not being able to pay?
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Paypal, India and USA, Indian clients not being able to pay?

NHRoelNHRoel Member
edited February 2013 in General

Comments

  • jarjar Patron Provider, Top Host, Veteran

    Interesting. Perhaps just an unusually high fraud rate? I'd think a high fraud rate would come from India to the US though, not the other way around.

  • I have had a good level of India clients this morning using PayPal just fine. There are filters you can activate in PayPal for this, or do they actually think you are sending them something physical.

  • @HC_Ro could you please share more info about those filters and how to change them?

  • DewlanceVPSDewlanceVPS Member, Patron Provider
    edited February 2013

    @NHRoel

    you can now go to PAYMENTS > "PayPal Website Payments Standard - IPN" > Address Override
    (I'm not using payments pro so I can't tell you if it's the same for that)

    Set the address override to "0".

    If you set it to 1, the address in Zen Cart overrides the Paypal address (the billing address), so when when it compares the addresses, if they don't match exactly, you get this error.

    Source zen-cart forum (Zen-cart is also a billing software like whmcs..)

  • @DewlanceVPS I do not see such option under our business paypal account.

  • DewlanceVPSDewlanceVPS Member, Patron Provider

    @NHRoel

    This option is already unmarked?

    WHMCS >> Setup >> Payments >> Payment Gateway >> "Require Shipping Address"

  • That's a good thing.

  • SaahibSaahib Host Rep, Veteran

    They are also now forcing to use Physical Credit card (incase you were using virtual card).. May be somehow its related.

  • PacketVMPacketVM Member, Host Rep

    There are some companies that I have to pay manually as well :|

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