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If you don't have ssh on that whm or option in whm menu (WHM > Backup, I never saw this enabled by default )you will need to backup one by one domain and put that to your main domain folder then new provider can pull up and restore. That is why "reseller" can suck.
If you are lucky "as i was last time i moved one reseller" new provider can provide you ssh and like that you can rsync all backups, but even that is not something that you will find every day.
Etc..
Well, i need something like : siteautobackup.com
on my own server.
You could probably script it through cPanel API but honestly I'd just do this:
Look for whmeasybackup. Nifty piece of code, pretty handy.
@Junkless I didn't know about this one, hope that i will not need in the future, but bookmarked.
Try tdp.me
This might help you.
https://github.com/etiennerached/backup-whm-cpanel-reseller-account
Have you tried this ?
Yes, working fine, you just have to host the script somewhere safe. It basically logins to every cpanel account using the root account, and runs the backup wizzard of every cpanel