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It could be some DNS value isn't entered, or something else missing, all of which are from their end I believe![:\](https://lowendtalk.com/resources/emoji/confused.png ":\")
Did you open a ticket?
Open a ticket and let them know. They should get on it fairly quickly -- support wasn't too bad when I had a VPS with them in Seattle.
Oh hi, theholder.
Actually I was skeptical about using them, but for me I have had little to no issues. One of the best providers I have ever had. They just work.
If you scroll down http://www.lowendbox.com/blog/up2vps-7-1gb-xen-hvm-vps-in-germany/, it looks like there are lots of issues. Not too sure.
Yes they had some bad luck with one of their DC (german location if I remember correct). However it's more than a year since I opened last support ticket with them (and they solved it in few minutes).
uptime
18:35:09 up 250 days, 9:39, 1 user, load average: 0.00, 0.00, 0.00