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Way to check quality of Host service?

MTUser2012MTUser2012 Member
in Help

The sites hosted on one of my VPSs recently all seem to be incredibly slow. This is top ranked host, not some oversold new host. I don't want to open a ticket or complain if I am wrong, or worse, the source of the problem. Are there any benchmarks I could use to see how my service on the subjectively slow host compares to other VPSs I own?

I am thinking in this way, I could see if there is a real problem or not.

Comments

  • BradBrad Member

    Do you have another VPS you can test on? Is it loading slow only for you, or a majority/all of your users (you can test the load times using http://tools.pingdom.com/fpt)?

  • GeekoineGeekoine Member

    what do you mean by "slow"? Slow network? Slow loading?

  • GM2015GM2015 Member
    edited December 2015

    http://tools.pingdom.com/fpt/

    https://gtmetrix.com/

    https://developers.google.com/speed/pagespeed/insights/ good for optimized images, css and js files(like piwik js tracker)

    http://www.webpagetest.org/

    wget freevps.us/bench.sh && bash bench.sh

    Others can give you more technical problem analysis hints.

  • jarjar Patron Provider, Top Host, Veteran

    MTUser2012 said: incredibly slow

    It definitely helps to take a moment to define the slowness. For example:

    1. Slow typing in SSH?
    2. Slow website load time?
    3. High ping?
    4. Unusually elevated CPU at the simplest of tasks?
    5. iowait in the VPS?
    Thanked by 2Geekoine lazyt
  • mike0000mike0000 Member

    You can use various site testing tools:

    That will at least point out things that are your issues in your site development or web server config. If you're complaining about site load times it's almost guaranteed to be something in how you configured your VPS vs the service itself, unless you're noticing major CPU/Disk IO/Network performance problems.

    Run some tests and see if you can pinpoint the issues. Sometimes it's as simple as a bad DNS provider/config, or can be issues with your PHP config, etc. You can monitor your box and throw traffic at it with something like blitz.io and see if processes spike too much or start hanging and eating up cpu/memory.

  • MTUser2012MTUser2012 Member
    edited December 2015

    Thank you for all the help. I'll work through these tools and try to better define "slow."

  • namhuynamhuy Member

    i generally run this script to see network speed & io

    $ wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash

    and sometimes "ping from multiple location" kind of thing (w/o proxy or cdn).

  • singsingsingsing Member

    namhuy said: $ wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash

    Pretty sure you can omit -o /dev/null when you are using -O -.

  • mallopmallop Member

    No harm ticket to host with info

  • NyrNyr Community Contributor, Veteran

    @mallop said:
    No harm ticket to host with info

    If he's on an unmanaged plan and is not sure about what's causing the trouble, he should first try to troubleshoot it.

    If network is crap, CPU is always busy or I/O sucks, then he should ticket the host.

    If the problem is with his setup and they still want to help, that's just a courtesy for an unmanaged product.

  • MTUser2012MTUser2012 Member

    I used the suggestions in the post. Here is what I've found: pingdom says my website is fast, faster than 89% of other websites.

    Here is the report from bench.sh:

    System Info

    Processor : Intel(R) Xeon(R) CPU E5-2630L 0 @ 2.00GHz
    CPU Cores : 4
    Frequency : 1999.999 MHz
    Memory : 2048 MB
    Swap : 2048 MB
    Uptime : 33 days, 1:38,

    OS : CentOS release 6.7 (Final)
    Arch : x86_64 (64 Bit)
    Kernel : 2.6.32-openvz-042stab108.8-amd64
    Hostname : xxxxxx.xxx

    Speedtest (IPv4 only)

    Your public IPv4 is xxx.xx.xxx.xxx

    Location Provider Speed
    CDN Cachefly 39.4MB/s

    Atlanta, GA, US Coloat 12.1MB/s
    Dallas, TX, US Softlayer 11.6MB/s
    Seattle, WA, US Softlayer 22.7MB/s
    San Jose, CA, US Softlayer 13.8MB/s
    Washington, DC, US Softlayer 19.9MB/s

    Tokyo, Japan Linode 6.35MB/s
    Singapore Softlayer 7.75MB/s

    Rotterdam, Netherlands id3.net 3.94MB/s
    Haarlem, Netherlands Leaseweb 8.53MB/s

    Disk Speed

    I/O (1st run) : 141 MB/s
    I/O (2nd run) : 209 MB/s
    I/O (3rd run) : 255 MB/s
    Average I/O : 201.667 MB/s

    Is this reasonable?

    Now I can state that the "slow problem" seems to me to be very, slow, glacially slow response typing in SSH using terminal from my location. Using SSH to VPSs that I have seems to very snappy, almost instantaneous.

    Please can I get some feedback on the ssh typing problem?

  • PrincessOfCatsPrincessOfCats Member

    Do an MTR/traceroute

    Could be a route problem to your local isp

  • Mahfuz_SS_EHLMahfuz_SS_EHL Host Rep, Veteran

    I also suggest you to do a MTR from your Local Connection.

  • MTUser2012MTUser2012 Member

    In traceroute, what do three *** mean next to a number instead of showing a hop and a time?

  • ClouviderClouvider Member, Patron Provider

    That the hop was not reachable. It's either not routable from where you query from or not responding to ICMP.

  • Nic_20TBSSDNic_20TBSSD Member
    edited December 2015

    Go inside SSH and show top command and also show tracerout im sure some users can give you a good sumup of your problem.

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