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With over 200 tickets back log we're going through them on a priority basis - you have a ticket ref?
Alexander
@AlexanderM never mind, i will give it up, take care of others..
Hah! Like that happened for me! Opened a ticket on a Sunday, didn't get a reply for like 6 hours!
@karatekidmonkey 6 hours is not bad actually, mine is over 24 hours, still nobody is around..don't care anymore.
He literally just said that there is over 200 tickets backlog for them to go through, til they get that done responses will probably be a little "slow".
Calm your shit before you jump on the THEY DON'T CARE bandwagon.
@MrObvious did you eat your shit today? how was it?
Pretty impressed by the client area migration done in 24 hours since the announcement.
>
He asked you for a ticket ref. Did you provide it?
HostUS is a very good host from my experience, this can only mean good things for HWL clients
As long as HostUS keeps my HWL HK VPS at the same place, I'll have no complaint.
@AlexanderM @PremiumN
Well, I provided a ticket, via PM and ticket system, no answer, my VPS remains down.
Now my ticket was closed.
And invoice doubled. It mains downtime worth more than normal time?
Wow, it must be the most precious downtime in the world!
I'm checking your account for you - the double invoice is obviously a mistake.
We only recently aquired HWL. Rome wasen't built in a night - I can't just magically make everything right. My first priority is getting everyone online.
@AlexanderM Thanks, I'm just eager to see my VPS online again.