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Same for me, so you aren't alone!
http://bgp.he.net/AS62638
For full details on the upstream carriers.
Unless you opened a ticket you won't have been provided an SLA credit or details. If you've not don't so yet please do!
@dediserv shouldn't we at least get an email saying there was an outage, how long for and that its been resolved? Thats pretty standard practice I thought.
I wonder if @dediserve has asked their upstream what happens if their Equinix transit falls over?
It will use the cogent or PCCW or internap routes.
@bohdans we don't email about outages and the status site has been improved to automatically alert and update status if there are issues in any location.
Are you sure @dediserve? I don't think your upstream actually has transit with those providers in their Australian POP.
Their (Query Foundry) transit page even says this:
https://www.queryfoundry.com/solutions/ip-transit-dia
Note the 'Pending'. As far as I am aware till they get one of those other connections up for transit alone they are not really multi-homed for transit. That means if their Equinix link falls over then they (and you) lose connectivity to most of the internet by far; only Megaport and NSW-IX customers can reach you then (and that excludes the biggest domestic ISPs).
How do you think they offer such low pricing per mbit for small commits? ;-)
@dediserve can you answer this please? @concerto49 I assume this also affects Cloudshards as it's all through your parent QueryFoundry?
Just as an expression of interest I'd be pretty keen for a NAT in Adelaide as well.
AS62638 is present in multiple locations and has different connectivity at each location.
The HE page is irrelevant when talking specifically about Sydney as the site is showing a combined view of all connectivity across all places their AS is being used.
No it won't as there is no such connectivity in the AS62638 Sydney network.
My previous post outlined the connectivity that is currently being used for your Sydney network, 1 transit provider, 2 peering points.
same, bout a month ago. no problems
zappiehost.com/contact
3 peering points, and two transit providers as of now.
The initial setup was redundant links to Equinix, and they haven't fallen over yet in our term as customers.
I'm happy to report that Verizon has been added (in accordance to our earlier promise in the ip-transit-dia page), and should be visible globally.
As to the last bout of downtime, they actually had nothing to do with our upstreams. Concerned customers have been provided RFOs, but in summary: it was a problem with the software revision running on our distribution switches.
Thanks.
Don't go to this site these days Checking up on a bunch of tags... (as to the technical response... see above)
I saw Equinix IX and VZB show up today, good to see :-)
Things go up and down due to maintenance, upgrades and other things. Equinix IX has been there almost since day 1.