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Vultr suspended NetworkPanda's services without prior notifications
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If a customer gets hacked they should have their own backups, I don't know if networkpanada avertised their backups or not. But I would go with a company that says we keep offsite backups then ones that just say we keep backups somewhere.
Though the offsite backups could still be a problem of the offsite is still the same provider just in a different datacenter.
I suffered a major loss with the data loss. I don't have any reason to not believe NetworkPanda. Vultr have had gangster like attitude even with their VPS customers.
I am terminating 2 of my VPS's with them today.
At least they should've let NP have a copy of the data held. Appalling! Expensive lesson learnt!
At the least you should have had your own backups to prevent any loss.
@realbusiness no backups! Ha!
I messed up with the manual backups! But this is an expensive price to pay for other people' mistakes.
It's your own fault, @realbusiness (what a ironic nickname!)
I would say that we have all had backups mess up on us. That's why many of us do so many. Just in case the newest is bad theres one from yesterday to fall back on.
Is there any way to take automated backups in cPanel?
Of course.
Yes, you can configure daily, weekly, monthly backups through WHM. Please see: https://documentation.cpanel.net/display/ALD/Backup+Configuration
But they happen on the same server, so in case of data loss, I still don't have anything to rely upon?
You can have local destination + any of these:
Only if you choose to, you could use SFTP to connect to a backup vps/server or even connect directly to Amazon S3. But surely you know this right?
Are you sure this is in cPanel? I have used cPanel for many years and have never seen that once.
No, so far for cPanel stuff (non-wp) I manually create a backup and then save it in my computer?
I thought we spoke about WHM because that's what @GIANT_CRAB linked to and what you replied to.
It's not in cPanel, it's in WHM.
I am an end user and haven't used WHM and most companies only give us cPanel. What solutions do I have for automated backup?
I want to make sure that it never happens to me again!
Ask your provider to implement a solution for remote backups.
I am going to give this a try and see what comes out of it.
https://www.namecheap.com/support/knowledgebase/article.aspx/915
Is CpRemote end user installable?
No.
There is also this
https://whmeasybackup.com/
However you would need a reseller account to use it.
Thank you! You chaps are helpful!
damn.. f**k that, i have/had 2-3 websites hosted on their germany location.. :-/
Good news is the websites must not have been important if you only realized two weeks after they disappeared.
yes they were not so important, but still..
I tried this script on two separate cPanel accounts with separate providers and unfortunately neither of them worked!
First account error:
Parse error: syntax error, unexpected '{' in /usr/bin/php on line 3873
Second account error:
Content-type: text/html; charset=UTF-8
Failed to open socket connection... Bailing out!n
Back to square one!
bump
Sorry but you should always have backups on other servers that are not in the same DC.