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WeLoveServers problems anyone?
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WeLoveServers problems anyone?

ElmoElmo Member
edited July 2015 in Providers

I've been having issues with a VPS for a few weeks now. More specifically the VPS is on Node94 - UK and from time to time it stops responding. Even on the VPS control panel I get the error:

An error occurred processing your request. The host is currently unavailable. Please try again later

Another VPS I have with them on a different Node is looking good so far.

Anyone else facing problems these days on the same or different Node? Or any past experience, good or bad? Please share...

Comments

  • Have you opened a ticket with them?

  • ElmoElmo Member

    Well, of course! Not only one. But the reply is almost identical 'Please try again later' every time. And indeed, after some minutes/hours the problem is gone, but having the same problem every day or every other day that magically disappears doesn't look good :-(

  • FrankZFrankZ Veteran

    Elmo said: but having the same problem every day or every other day that magically disappears doesn't look good :-(

    The reason they lost me as a customer forever, no matter how low the price.

  • MaouniqueMaounique Host Rep, Veteran

    Elmo said: having the same problem every day or every other day that magically disappears doesn't look good :-(

    It does not look good if it is not actively investigated, otherwise this is a heck of a problem, recurring hiccups with no known cause that fix themselves. It is at least the worst kind of problem for me, eve worse than an intractable issue, at least I know what I am dealing with in the latter case and some clear choices.

  • DougWareDougWare Member
    edited July 2015

    This is the reason I left.

    An outage that would correct themselves after I opened a ticket with comments like:

    "Now it will be fine. Please have a check. "

    "Can you check this now"

    "Sorry for the intermittent issue. This should be fine now."

    Doug

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