VPS, Email goes to Spam

CoastHosting

Hi All,

I setup a server with centos 7 and plesk.... im having issues with plesk blocking mail i have disabled the service on certain domains but feel it's getting stuck somewhere, some of the sites i am hosting sendmail does work with wordpress however the email provider on the other end chucks it to spam.....

One thing i should note is the domains dns are not hosted on the server they are hosted somewhere else.

I've read there are spf records that can be entered to stop messages going to spam but im just so lost.

any help appreciated.

Traffic

SPF records are just TXT DNS records. Also, make sure you also setup DKIM and rDNS.

Bruce

try using a mail relay, like mandrill. not perfect, but an improvement.

+1 re using DKIM and SPF

joereid

More than likely your IP is blacklisted somewhere. Adding SPF won't fix that. Try putting your VPS IP in here and see what comes up:

http://mxtoolbox.com/blacklists.aspx

time4vps

joereid said: Try putting your VPS IP in here and see what comes up:

Also here http://multirbl.valli.org/

CoastHosting

ip is not black listed all okay... any other ideas

biuletech

Try using Interspire email marketer ... it's cheap and as delivers good. You can send with interspire even without rDns ... just install and send.

jar

@biuletech said:
Try using Interspire email marketer ... it's cheap and as delivers good. You can send with interspire even without rDns ... just install and send.

How would software on your system impact how other mail servers treat the lack of a PTR record?

ErawanArifNugroho

Is this a new email using the new vps ip? Try to wait for some time, email systems sometimes need to whitelist a new ip.

Lm85H4gFkh3wk3

rDNS needs to be set at a minimum. DKIM and SPF help.

biuletech

I delivered to inbox using vps and interspire installed .... without rDNS

cassa

http://mail-tester.com

jar

@biuletech said:
I delivered to inbox using vps and interspire installed .... without rDNS

That's cool, but I can guarantee you that it wasn't caused directly by the software alone. Good headers are important, and it may offer better default headers than a misconfigured application using PHP mail function, which would definitely be good, but the lack of a PTR record is a negative mark against the email on most recipient servers. For some, one negative mark in the headers may be too much due to other factors (content, domain reputation, etc).

century1stop

@davenz I' quite sure you'll be able to get this information from Plesk, under mail delivery or something (sorry never ever used Plesk before).

Silvenga

Try Port25, emails you send to them will be checked by their anti-spam engine and send you back the results. You can check where you might have a bad setup.

http://www.port25.com/support/authentication-center/email-verification/

CoastHosting

@Jar said:
That's cool, but I can guarantee you that it wasn't caused directly by the software alone. Good headers are important, and it may offer better default headers than a misconfigured application using PHP mail function, which would definitely be good, but the lack of a PTR record is a negative mark against the email on most recipient servers. For some, one negative mark in the headers may be too much due to other factors (content, domain reputation, etc).

So the server is using WP-mail to send i disable postfix part of plesk all in one...

It sounds like a header issue... i need to make any domain able to send email and not go to spam....the ip address is fresh and Quadranet.