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Rackspace is scaring me
So yeah, this is my second ticket with them about the same issue still without reply after 10 days (total time from both tickets)
tweeted them about this issue and I get this...
are they blind or something?
Comments
I guess that reply looks better than a reply to a complaint on their Twitter feed.
I'm already waiting 2 weeks for getting something for free from you...!!!1!!!!11!! Takes too long I hate you!
I've called them and they told me to open a ticket, yet the don't respond I'd probably called them 10 times already and now I'm out of minutes, twitter was the last thing I could think of.
Cool dudes
) I like big companies who don't give a f**k about their clients
they are gonna expect me to pay in another 2 weeks so not necessarily "free"
Cool dudes
) I like big companies who don't give a f**k about their clients
I'm an on and off customer, I usually give up when they treat me like a dick and then I come back, It's sort of like an abusive relationship
I won't comment about their support, but since your question is about their developer plus credit, here's a quote from their FAQ:
So you DO NOT get any credit added to your account. Just use their service as normal, and as long as you do not exceed the limit your card won't be charged. For example, this is my invoice after a full month usage of their cheapest hongkong server:
Hope that helps