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Not at all, oddly enough. I guess we don't do enough volume overall for it to stand out on the hardware right now.
And yea, DDoS protection is also something I haven't really considered. Will have to do some research on cost-effective solutions for this as well.
It might just be worth it for me to use a service like Mandrill then. With your numbers for an average day, you're only at ~150k sent/monthly which is ~$30/mo. It might be worth it if it means not having to fight with blacklists all day and worrying about bounced emails/ip reputation. I may run into problems with custom domains though... I'll have to look into this a bit more and see if I can find someone who can configure this type of thing :P
I should also add a point of advice. One thing MXroute taught me well...
Free clients are the most demanding, open the most tickets, and get the most angry when they can't have everything they want in the way that they want it. Learn from that, I beg you. When I stopped offering free services and the angry ones eventually went away, life got a lot more peaceful for me.
I know that from being a VPS provider. Most of my PITA clients are ones on a $3/monthly plan or something. I've had a acquired client who paid $0.50/mo for shared hosting (yes, paid monthly not annually) try to tell me that he's paying for my job or some bs... I just told him to leave.. haha. All that aside, I plan to run it like gmail/hotmail/yahoomail where there is basically no support for free users. If they don't like it, they don't have to use it. shrug
I may be wrong but I think Mandrill is only for transaction-based email. They may get irritated with you if you're running a generic email service through them. Worth looking up.
Ah yea. I think I may have been thinking SendGrid (which I believe they are okay with last time I checked) Mandrill might not be okay with it.
The more I think about it, the more likely it is that I'll probably have to setup my own sending servers.
Iredmail is a good solution for inbound email combined with mandrillapp. You get all the nice features such as roundcube and a UI that is fairly simple to use. It is fairly easy to make all outgoing email go through Mandrill. How ever it all depends on how clean the IP Space is that you are using. I do find a couple of draw backs with Mandrill sometimes mail can be undelivered or be delayed.
^ This. +1000.
Generally, the higher you charge, the better clients treat you. The downside is it's harder to get clients, but once you cross that bridge...
Well your service is so damn good no tickets are needed! I don't use it right now but I've had it on and off and have always been satisfied.
Thanks for all the comments everyone. I'm looking into finding a freelancer on oDesk, but if anyone else here is interested in doing this, let me know!
This really depends on your service expansion targets/assumptions, doesn't it? In the meantime, you may want to check out Sendy.co.
gmail plus trick for disposable addresses:
https://support.google.com/mail/answer/12096?hl=en
FYI works with gapps too.
Together with filters you have all the features the OP is talking about.
This has already been mentioned and responded to previously in the thread.
I didn't notice because the thread is so long. The gapps support for that wasn't mentioned before though.
GApps has also been mentioned multiple times in this thread.
gapps support for that plus thing. Where is that mentioned?
You don't need the plus trick if you're using gapps... at that point you have a custom domain so why not just use gmail's catch-all... or use mxroute.
mxroute is paid. using the plus trick is easier on the go when you just need a quick address to sign up for something.
A catchall address is basically spam bait. Not recommended at all.
If you've read the thread, it's not as spam-bait as it used to be. If you've read the thread, the plus trick is nowhere near as aesthetically pleasing as a custom domain or just a straight up subdomain. To put it bluntly, everything you're bringing up has already been addressed above...
Maybe you should complain to the moderators? You seem very keen to shut me up.
BTW you are wrong about the catchall addresses:
it does seem to be like a lottery though. Plenty don't see it, the problem is that once your number is up it doesn't stop. It's like there's a list somewhere and you never get removed from it.
I'm not keen to shut you up. I'm just pointing out that your comments are causing baseless posts and overall contribute nothing. It would be nice if you simply read the previous posts so that we don't flood this thread.
@Jar
I don't have as much experience as you on the spam field, so I'm going to believe you for the time being