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Online.net Outsourcing
dragon2611
Member
A Friendly warning to anyone outsourcing online.net servers if the techincal contact orders a chargable OS install it WILL get billed directly to your account without first confirming with the billing contact.
As I just found out after letting a friend use my spare 2 euro dedi, the idiot went ahead and installed windows on it somehow missing the part where it said about the license cost.
I've contacted online.net support about it on the off chance they can do something but I suspect it's too late and I'll have to pay it (In which case I'll settle my bill with online and then send him an invoice)
Comments
-_- wow good thing I didn't do it
Seems like a silly system if you cannot define what the users can and cannot do like you can with WHMCS sub-contacts...
Do you get an email or something when they do it? If so you can use Windows for up to 14 days without being charged, you only get charged after 14 days.
Sadly, it looks like that's not always the case. I got an email after 2 days that my windows got activated.
Yes you get an email, Seeing outsoucing only changes the techincal contact and the billing contact stays the same I was a bit suprised it didn't ask me to confirm the chargable action.
To be fair to online.net it does say on the windows install page that it's chargable, but he was being a prat and didn't actually read it.
I'm expecting support to turn around and say tough, but I asked the question anyway just on the off chance that they might be able to do something, as I do think it's a bit off that they didn't seek auth from the billing contact (me)
They should send an invoice to be paid on order, like OVH rather then assume.
How long ago did he install it? If you reinstall within 14 days you don't pay...
@hostnoob the text on the install page seems to suggest otherwise "Any month started is due"
But it was done today so we'll see what support say, if the charge stands then mights as well leave it installed for a while as we will have paid for it.
There goes the $2 profit...
What profit? It was for a friend so even if i'd gotten around to charging him for the server I'd have let him have it at the cost price.
Wasn't that bothered about 2 euro, might charge him for the license though.