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Which customer? I think that is mostly done so you cannot run servers at home because that would create upload and they wont be able to resell that traffic at their DC. You should buy a server if you wish to serve content, your home connection should not be "abused", like, for instance, trying to login remotely into your computer at home. That is easily circumvented by changing ports, but it is a matter of principle, if you buy a connection you should be told it is only a demo version with many limitations.
I don't know how to thank you. I guess pretty much everyone here was right in suspecting that an ISP wouldn't block SSH traffic, silly me. Also, when I tried on a different network, it was a direct connection (no router involved), and hence it worked.
I just tinkered with my NetGear router settings to setup port 22 forwarding, and it now works like a charm. I closed the ISP ticket myself with a small note.
Huge thanks to aFriend and the rest of the folks for all your help.
You rock.
If your ISP provided the router with that default setting, they are still at fault.
Unless the router had extremely strict outbound filtering, forwarding port 22 on it would only have allowed packets into your network, not out. Whatever works.