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Comments
Have you contacted the via ticket about it?
Also the HTTPs/SSL on the site is broken; not a good sign.
Yep. Contacted them already. But No answer for a week.
Then that is not a good sign for a web hosting provider.
and live chat channel https://rack.sx//livezilla/chat.php is total 404 not found..
Hmm, it looks like they're not going to live for long time.